Kate Ramp

Currently, handling high volume calls and emails; providing customers, sales representatives and other higher management, with information about Almo’s products and services. By utilizing this information, customer satisfaction is maintained by issuing returns and financial credits.

Completed administrative work for upper management: scanning files, mailing office and promotional materials, coordinating travel itineraries, updating reports, researching competitors, the key target audience and new clientele; executing promotional materials via social media outlets; and, handling and planning office events. Later, I worked with three additional departments.

Practiced Sales executive skills: selling and placing advertisements (newspaper and digital) by remembering options and The Daily Collegian’s, target audience statistics; maintaining and creating new client relationships. One new client was Sony’s film division; bringing in over $1000 in promotional revenue.

Worked under a 42 artist roster with music sales programs, SoundScan and Mediabase, to construct company and consumer analyses. In addition, completed administrative work for upper management.