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Summary

Contact info: (714) 451-6095

Credits

11/11 – 9/14

Controller / General Manager The Cork Bar and Grill

Corporate Details
11/11 – 9/14

• Managed dialy operations of three Bar / Restaurant locations: 2.5 Million in annual sales • Established and implemented departmental policies, goals, objectives and procedures • Classify, record, and summarize financial data to compile and keep financial records using Quickbooks • Review time sheets, work charts, wage, reconcile payroll. • Review files, records, other documents, answer correspondence.

6/04 – 9/11

Office Manager SimComm

Corporate Details
6/04 – 9/11

• Resolved customer disputes in a professional manner • Observe and evaluate workers and work procedures to ensure quality standards and sevice and complete disciplinary write-ups • Review timesheets and prepare payroll • Maintain office equipment and computers

3/95 – 6/04

Operations Supervisor Washington Mutual

Corporate Details
3/95 – 6/04

• Branch Audits, assist with performance reviews, counseling and training • Develop, train, manage sales staff and tellers to ensure customer service standards • Coordinate activities that improves service levels

7/93 – 3/95

Branch Specialist Bank Of America

Corporate Details
7/93 – 3/95

• Maintain branch controls policies and procedures • Achieve sales goals and maximizing customer relationships • Responsible for supervising the Teller staff

9/91 – 7/93

Vault Teller Security Pacific Bank

Corporate Details
9/91 – 7/93

• Accepts deposits, bankcard payments and tax deposits • Payout cash, process night drop and armored bags • Sell and exchange cash instruments

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Education

Class of '98

California State University Fullerton

Business Administration / Management
Class of '96

Cypress College

Business Administration