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Apply to this Account Manager Job

7/22

Account Manager (Full Time Salaried Position)

Denver, CO

Corporate

Starts Aug 02

Full Time

  • Job Requirements: Must be local to location or willing to work as a local.

Torch Media, a Denver-based Production Agency, is looking for a warm and personable Account Manager to join our team of media production specialists.

You’re the warm and friendly face of the organization, and clients always look forward to chatting with you. You’re a natural problem solver and always find solutions when issues arise. You communicate clearly and effectively, and your responsiveness makes each client feel as if they’re the only one that matters.

As the primary point of contact for our clients from green light through delivery, your main responsibility is to keep everyone informed and appraised of progress, asking and answering questions throughout the process. You understand the different forms of yes: yes if, yes but, yes when and, sometimes, just enthusiastically yes! When you have to say no, you say it in a way that clients appreciate and respect.



Responsibilities:
• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Maintain and cultivate friendly, collaborative relationships with clients.
• Collaborate with internal production and post-production teams to maintain schedules, prep for shoots, and help ensure a cohesive work environment.
• Advocate for planet, community, colleagues, and clients.


Requirements:
• 3+ years of account management experience with a video production focus (ad agency experience is a plus).
• Strong communication skills and ability to navigate varied personalities.
• Strong organizational skills and ability to manage multiple projects and
client relationships simultaneously.
• Proficient with Google Suite software (Docs, Drive, Gmail, Sheets, Slides);
bonus points for, Slack, Adobe Creative Suite, and kanban-style
project management apps (i.e. Monday, Trello).
• Calm under pressure; articulate and resourceful.


Salaried Benefits Include:
• Competitive Salary ($50K-60K, depending on experience)
• Health, Dental, Vision Insurance
• Short and Long Term Disability Insurance
• 401k Plan with 6% Company Match (3 year vesting schedule)
• 10 days of Paid Vacation in your first year
• 10 days of Paid Sick Leave per year
• 9 Paid Holiday days per year
• Nintendo64, Ping-Pong, & Flamethrower

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