Job Summary: It's the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It's hard to define and even harder to create, but that's what we do at The *** *** . Ours is a culture of innovation, inclusion, collaboration and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse and enduring stories through movies, music or live theater, then we want to hear from you.
*** Theatrical Group is seeking an Executive Assistant with strong guest service, communication and organizational skills to join our team. This individual will support two *** Presidents - the VP, Marketing, Publicity, Sales and Education and the VP, Sales & Analytics, while also providing administrative support for the Marketing, Publicity, Sales, and Education department. This role also serves a ticket services function for the fulfillment of special ticketing requests and house seat orders for *** 's Broadway productions and serves alongside the Sales & Ticketing team to ensure all elements of ticket fulfillment.
Executive Assistant and Administrative responsibilities include, but are not limited to:- Providing consistently expert-level administrative and project support.
- Prioritizing and managing calendars in Outlook. Regularly reviewing daily/weekly/monthly calendar engagements and travel plans and proactively collecting required materials required in advance.
- Booking, facilitating, and frequently shifting a large volume of high-level meetings, including communicating with multiple participants and participants' calendar delegates with time, location, attendees, and agenda. Responsibilities include booking rooms, or teleconferences and/or videoconferences as necessary, often across multiple locations and/or time zones. Additionally, setting up and monitoring office presentation systems for said meetings as required.
- Serving as an "administrative hub," answering the VPs' phone calls promptly and cordially
- Acting as a departmental expert on interdepartmental meetings, availability, and calendaring needs.
- Coordinating frequent travel arrangements and fulfill approvals per internal protocol. Providing accurate travel itinerary and expense summary.
- Learning and managing tasks according to corporate travel and expense policy for the entire department. Preparing expense reports and ensuring corporate credit card payments are processed monthly with absolute accuracy. This role will build skills to become an expert SAP and Concur user.
- Providing accounting support through vendor setup and maintenance, and through answering invoice questions. This role will process invoices for the department on a weekly basis.
- Ordering office supplies and providing administrative support throughout the department, backing the needs of the office.
- Working on-site events for various departments as needed, contributing operational support as needed for events. Events may require work outside of regular business hours.
- Consistently maintaining and updating contacts in Outlook.
Ticketing responsibilities include, but are not limited to:- Serving as an in-house ticket fulfillment specialist, fielding phone, email and online system-submitted requests for special orders, house seats and other special ticket requests with speed, efficiency, discretion and integrity.
- Maintaining organized records of seat requests and communicating with senior executives, box office staffs and colleagues to ensure the seamless servicing of those requests.
- Personifying elevated *** -quality ser *** to all guests and welcoming occasional guests/visitors as required including on nights and/or weekends as needed.
- Other responsibilities as assigned.
Required Qualifications:
- Exemplary organizational skills
- A friendly and helpful demeanor with a polished email style and gracious phone-tone
- Excellent interpersonal and communication skills as well as a spirit for ser *** and efficiency
- Experience with Microsoft Office, particularly Outlook and a familiarity and comfort with Excel
- Commitment to actively being part of and supporting a diverse and inclusive theater and workplace by demonstrating welcoming, inclusive behavior to all guests and co-workers and maintaining a safe and professional working environment.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Desired Qualifications:
- Ability and grace to work in an open work environment is encouraged.
- Experience in a task management software, such as Asana, Trello, Air Table, etc.
- A love for ***
Additional Information: DTG is committed to providing the highest quality opportunities for the widest, most diverse group of talented professionals throughout their career trajectory. We encourage applications from individuals whose backgrounds are currently underrepresented in the field of theater, inclusive of race, ethnicity, class, gender identity or expression, disability status, and sexual orientation.
The hiring range for this position in New York is $56,950 to $73,700 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About *** Theatrical Group: The *** Theatrical Group, a division of The *** *** , is among the world's most successful commercial theatre enterprises, producing and licensing live entertainment productions and events around the globe. Its nine Broadway titles, including the current Broadway productions of The Lion King, Aladdin and this year's Frozen, have been seen by over 160 million theatergoers worldwide. The division also delivers live shows through its license to Feld Entertainment, producer of *** on Ice and Marvel Universe Live. Additionally, the division licenses full-length and junior and kids adapted titles for regional, school and community theatre productions.
About *** : *** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Buena Vista Theatrical Group Ltd. , which is part of a business we call *** Theatrical Group .
Buena Vista Theatrical Group Ltd. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.