Apply to this Replay Operator Job

7/5

Fort Worth, TX

FloFootball

Live/Special Event

Starts Sep 03

For 1 Day(s)

Job Requirements: Must be local to location (or willing to work as a local).

Replay operator cues and prepares video inserts into a program (Vmix). They are also responsible for instant action replays and quick editing of highlights for live output. Should have a detailed eye for sports to create playlists and melts that a producer can use in a show. Must have reliable transportation. Familiarity with VMIX a plus.

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4/17

Senior System Administrator - Intersystems

Dallas, TX Details

Full Time

About Us

Homecare Homebase, a subsidiary of *** Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication *** ween office staff, field staff, and physicians.

Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct i *** uence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.

Senior System Administrator - Interoperability

The Sr. System Administrator is part of the mission-critical Reliability team at HCHB. The System Administrator documents the system, analyzes impacts of new requirements, and delivers the correct technical solutions in alignment with operational requirements. Their efforts are focused on efficiency, automation, and managing change at scale and with quality. Overall, the System Administrator has strong technical abilities, a sound understanding of modern infrastructure and automation, and possesses knowledge and skill critical to maintaining the quality, uptime, and availability of services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities for the Sr. System Administrator - Interoperability can vary, but should include:

Available outside of business hours to respond to ser *** incidents and migrations as part of an on-call rotation.
Leverage configuration management tools for infrastructure in a hybrid cloud model.
Support Ser *** Operations including incident, problem, change, and request fulfillment.
Monitor, administer, upgrade, and patch production infrastructure and applications per standard procedures and runbooks.
Contribute to standard operating procedures, documentation, and support operations tempo.
Support compliance program requirements including audits.
Tune monitoring systems to maximize detection and reduce alert noise.
Monitor, administer, upgrade, and operate the InterSystems Ensemble and Healthshare platform.

REQUIRED S****S:

Proficient with scripting (e.g., Bash - PowerShell).
Proficient with security best practices in server configuration, tool development, and access controls.
Proficient with administration of Linux or other Unix variants (Ubuntu, CentOS, RedHat, Solaris, etc.) in a production environment.
Proficient with networking and troubleshooting (TCP/IP, DNS, HTTP, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
Proficient with administration, automation, and orchestration of large-scale Windows and Linux environments using configuration management solutions such as DSC, Ivanti, and Ansible, Puppet, or Chef.
Knowledge of modern infrastructure containers/Kubernetes are desired.
Leverage systems management and automation with self-repair rather than relying on alarming and human intervention.
Proficient with correlation and monitoring solutions such as Splunk, Application Insights, Azure Monitor, or SCOM.
Proficient with Active Directory administration and able to support access management operations.
Strong written and verbal interpersonal skills.
Strong customer focus, ownership, bias for action and the ability to dive deep.
Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
Demonstrated ability to learn new skills and apply learned knowledge.
Demonstrated ability to prioritize and execute multiple tasks.
Support team continuous improvement by looking for ways to streamline and automate processes and improve customer satisfaction.
DevOps mindset practitioner and change agent.

Preferred InterSystems Related Skills

Monitor, maintain Journal files and space utilization
Monitor and flag significant error conditions within the Cache database structure and error trap
Good understanding of High availability Cache mirror mechanism
Validation of best backup practices to ensure database integrity and recoverability
Database rebuild / disk defrag, compact and truncate when necessary
Create namespaces and assign proper Global, package and routine mapping
Manage Cache LDAP and password users Cache and active directory.
Manage cache role and resources.
Monitor and improve instance processes and scheduled tasks.
Perform database maintenance and performance management
Familiar with IRIS in Kubernetes and upgrades from Cache

EXPERIENCE:

3+ years experience in 24x7 production environments.
3+ years Windows and/or Linux administration and enterprise production experience.
2+ years of experience in SQL coding with Microsoft SQL Server.
Experience with Healthcare industry HIPAA regulations (similar regulated industry experience considered i.e.. PCI, SOX).
Familiar knowledge of process and IT ser *** management concepts such as ITIL and ITSM.
Experience using the ServiceNow platform in an IT Ser *** Management or Ser *** Operations role is desired.
Experience working in an Agile and/or SAFe environment.
Interoperability experience with supporting messaging standards and patterns is required. Experience with Healthcare Interface Industry experience i.e., familiarity with HL7, X12, XML, CCD, IHE is desired.
Preferred experience with IRIS

EDUCATION / CERTIFICATION / TRAINING:

Bachelor degree in Computer Science, Engineering, Math or related (equivalent experience considered).
Candidates with relevant certifications are preferred, including but not limited to the following:
- HealthShare Health Connect HL7 Interface Specialist
- ITIL Foundations
- Configuration: RHCE-Ansible
- Kubernetes - CKA, ****
- Linux - RHCE, CompTIA Linux+, GCUX, LPI
- Microsoft: Azure Administrator, Azure DevOps Engineer, Azure Architect, MCSE

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

#LI-CC1

#LI-Remote

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/17

Implementation Training Specialist

Dallas, TX Details

Full Time

The Opportunity

Homecare Homebase is searching for an Implementation Training Specialist who will act as an integral part of the clinical project to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country.

The Challenge

At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an Implementation Training Specialist, you will play an essential role in guiding our customers and internal training teams through the deployment of the software for multi-site locations across the United States. This role requires extensive travel and client-facing training time to support clients as they go live on the Homecare Homebase software. You will be responsible for:

Leading clients through training of the software and supporting clients throughout onsite and remote Deployment.
Following the implementation methodology and client-specific processes.
Assisting in making customizations to clinical content (i.e. visit types, pathways and assessments) to ensure environment is ready for testing and training.
Collaborating with internal staff on training preparations for assigned projects, including completing preparation of training database prior to customer Deployment.
Communicating effectively and understanding the customer's needs, goals, and strategies, as well as communicating those needs to the internal HCHB project team for action and/or resolution.
Independently researching customer inquiries and determining sources of issues.
Independently researching data functionality and reporting problems to the customer support team with needed steps for customer resolution.
Completing internal certification roadmap for required training classes prior to supporting clients onsite.
Working with team members on internal initiatives to improve team performance, foster team growth and assist with meeting department and company goals.
Maintaining product knowledge as new enhancements and functionality are released in the application.
Exemplifying CARES core values and providing leadership to team members to promote a positive work environment and adherence to core values.

What We're Looking For

Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Implementation Training Specialist, supports this mission by providing excellent customer ser *** and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment.

We are looking for a talented, passionate individual that can show us:

The skills to provide quality education to customers on the appropriate, best-practice use of all products within the clinical/operational aspects of the Homecare Homebase suite.
Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts.
The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely.
The ability to assist the customer in all aspects of software training and a desire for investigation and problem-solving.
The ability to prioritize workload and delegate assignment as necessary.
A passion for customer ser *** that ensures the needs of the customers are met throughout their implementation.
The ability to function with minimal supervision without affecting the quality of their work.
Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals.
The ability to travel and/or support up to 90% in ser *** of our clients across the country.

Education requirements: this career opportunity requires a bachelor's degree in business or a related field or an equivalent combination of some college and significant work experience. Experience in customer service/support or training on software applications; demonstrated ability to analyze and solve complex problems and lead a team; medical/healthcare experience is a plus.

What You Can Expect From Us

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.

Our Team Members Also Enjoy

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.

A CEO who cares. CEO Scott Decker has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.

Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.

A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

About Homecare Homebase

Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.

Sound like a good fit? Please take a moment to apply for this position.

As part of its continued efforts to maintain a safe workplace for employees, HCHB requires that new hires in the Implementation Training Specialist job who receive a written offer of employment on or after February 1, 2022 be fully vaccinated (as defined by the CDC) against the coronavirus by the first day of employment as a condition of employment, to the extent permitted by applicable law, unless a reasonable accommodation has been granted in accordance with applicable legal requirements.

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

#LI-AW1

#LI-Hybrid

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/17

Senior System Administrator

Dallas, TX Details

Full Time

About Us

Homecare Homebase, a subsidiary of *** Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication *** ween office staff, field staff, and physicians.

Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct i *** uence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.

Sr. System Engineer/Administrator

The System Administrator is part of the mission-critical Reliability team at HCHB. The System Administrator documents the system, analyzes impacts of new requirements, and delivers the correct technical solutions in alignment with operational requirements. Their efforts are focused on efficiency, automation, and managing change at scale and with quality. Overall, the System Administrator has strong technical abilities, a sound understanding of modern infrastructure and automation, and possesses knowledge and skill critical to maintaining the quality, uptime, and availability of services .

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities for the System Administrator can vary, but should include:

Available outside of business hours to respond to ser *** incidents as part of an on-call rotation .
Leverage configuration management tools for infrastructure in a hybrid cloud model.
Support Ser *** Operations including incident, problem, change, and request fulfillment.
Monitor, administer, upgrade, and patch production infrastructure and applications per standard procedures and runbooks.
Contribute to standard operating procedures, documentation, and support operations tempo.
Support compliance program requirements including audits.
Tune monitoring systems to maximize detection and reduce alert noise.

REQUIRED S****S:

Proficient with scripting (eg. Bash - Powershell).
Proficient with security best practices in server configuration, tool development, and access controls.
Proficient with administration of Linux or other Unix variants (Ubuntu, CentOS, RedHat, Solaris, etc) in a production environment.
Proficient with networking and troubleshooting (TCP/IP, DNS, HTTP, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
Proficient with administration, automation, and orchestration of large-scale Windows and Linux environments using configuration management solutions such as DSC, Ivanti, and Ansible, Puppet, or Chef.
Leverage systems management and automation with self-repair rather than relying on alarming and human intervention.
Proficient with correlation and monitoring solutions such as Splunk, Application Insights, Azure Monitor, or SCOM.
Proficient with Active Directory administration and able to support access management operations.
Strong written and verbal interpersonal skills.
Strong customer focus, ownership, bias for action and the ability to dive deep.
Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
Demonstrated ability to learn new skills and apply learned knowledge.
Demonstrated ability to prioritize and execute multiple tasks.
Support team continuous improvement by looking for ways to streamline and automate processes and improve customer satisfaction.
DevOps mindset practitioner and change agent.

EXPERIENCE:

3+ years experience in 24x7 production environments.
3+ years Windows and/or Linux administration and enterprise production experience.
3+ years Kubernetes and Cloud administration experience.
Experience with Healthcare industry HIPAA regulations (similar regulated industry experience considered ie. PCI, SOX).
Familiar knowledge of process and IT ser *** management concepts such as ITIL and ITSM.
Experience using the ServiceNow platform in an IT Ser *** Management or Ser *** Operations role is desired.
Experience working in an Agile and/or SAFe environment.

EDUCATION / CERTIFICATION / TRAINING:

Bachelor degree in Computer Science, Engineering, Math or related (equivalent experience considered).
Candidates with relevant certifications are preferred, including but not limited to the following:
- ITIL Foundations
- Configuration: RHCE-Ansible
- Kubernetes - CKA, ****
- Linux - RHCE, CompTIA Linux+, GCUX, LPI
- Microsoft: Azure Administrator, Azure DevOps Engineer, Azure Architect, MCSE

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

#LI-CC1

#LI-Remote

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/17

Intern

Dallas, TX Details

Full Time

Homecare Homebase is seeking future leaders who are passionate about technology and are willing to take on new challenges. We are looking for talented students who are eager to begin a career in back-end development, mobile applications, QA, or IT.

As a technology co-op, you will work side-by-side with other Software Engineers, Quality Analysts, and System Administrators to develop tools and techniques that utilize software development, quality assurance, and technical debugging skills. You will have the opportunity to enhance your knowledge of programming languages like SQL, Java, C#, and more. Work on meaningful projects within Agile teams to design software updates for the HCHB proprietary software, test solutions writing queries and scripts, and deliver results to the HCHB customer base.

Essential Duties and Responsibilities:
Responsibilities for the Co-op position can vary, but could include:

Working in an Agile, collaborative environment to understand customer and product requirements; design, code, and test innovative applications; and support those applications for our HCHB suite of customers.
Work with a variety of relational databases, operating systems, and programming languages.
Participate in all stages of the software development life cycle (SDLC).
Attend daily stand-up meetings to discuss team progress and dependencies.
Troubleshoot and resolve technical software and hardware with internal and external users.

Requirements :

In pursuit of a Bachelor's or Master's degree in Computer Science, Computer Engineering, or related fields.
Cumulative 3.0 GPA in good academic standing.
Basic understanding of software development and programming in languages such as HTML, C#, C++, SQL Server, Java, or Python.
Strong attention to detail and quality, troubleshooting skills
Excellent communication skills across all channels
Availability to work 30-40 hours per week for a minimum of one semester.
Demonstrated experience from coursework, previous work experience, personal projects, or similar.

About Us

Homecare Homebase, a subsidiary of *** Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication *** ween office staff, field staff, and physicians.

Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct i *** uence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.

HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.

#LI-AW1

#LI-Remote

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/17

Customer Experience Technician

Dallas, TX Details

Full Time

The Opportunity

Homecare Homebase is searching for a Customer Experience Technician to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

The Challenge

At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Technician, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care.

You will be responsible for:

Communicating with customers via phone, email, and live chat

Assisting customers with questions, software navigation, and issue resolution

Identifying trending issues and providing thorough research and documentation of findings

Coordinating with teams across the business to relay information

What We're Looking For

Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Technician supports this mission by providing excellent customer ser *** and supporting our clients with their daily use of our software. We are seeking:

Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities

Quick learners with strong problem solving and creative thinking abilities

Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others

Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.

What You Can Expect From Us

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.

Our Team Members Also Enjoy

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
A CEO who cares. CEO Scott Decker has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

About Homecare Homebase

Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.

Sound like a good fit? Please take a moment to apply for this position.

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.

#LI-AW1

#LI-Remote

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/17

Technical Engineer 2

Dallas, TX Details

Full Time

Position Summary

A Technical Engineer 2 works in a team environment and is responsible for customer incident resolution. This includes problem analysis and correction, data correction, creation, testing, and implementation of custom extracts, creation of TFS Bug incidents and creation of Knowledge Base Articles.

Job Duties & Responsibilities

• Identifying application behavior where it differs from design specifications

• Utilize and maintain a knowledge base of issue resolutions

• Triage work routed to the Tier-3 Team

• Answer questions regarding the triaged work

• Keep the team aware of problem trends through analysis and reporting

• Reproduce and troubleshoot issues

• Resolve customer issues through data corrections

• Effectively work with both internal groups and external customers

• Act as a technical support buffer for the development teams

• Train and assist more junior TE's

• Additional responsibilities as assigned

Qualification Guidelines

• Bachelor's degree in Computer Science, Engineering, or Business preferred. Equivalent experience also considered.

• Practical knowledge of software development process with the ability to read and comprehend code (preferably C#, Java or SSRS) a minimum.

2 to 5 years' experience

• Proficiency with T-SQL querying/programming required

• Understanding of ITIL, SDLC, Agile methodology a plus

• Familiarity with SSRS a plus

• Eagerness for learning

• Proficient at analyzing data

• Problem solving capabilities a must

• Teamwork and ability to work effectively with others a must

• Software development fundamentals

• Ability to work with moderate supervision

• Practical experience with Ser *** Desk software

• Ability and willingness to research functionality and design considerations

• Healthcare software experience is a plus

On-Going Training Courses Required to be in the Role

• C#, Java and advanced SQL - Technical training available through online resources and / or books

HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.

#LI-CC1

#LI-Remote

About Us

Homecare Homebase was started by a group of home care experts to offer practical, real-world solutions for nurses and field clinicians on the front lines of home health and hospice. Over the years, we've built on our experience and employed some of the smartest software developers, customer experience specialists, and adult learning experts out there. The result is a practical, powerful solution that empowers caregivers in the growing home health and hospice industries with the tools they need to be their very best.

As a subsidiary of *** Corporation, Homecare Homebase offers a stimulating, challenging environment where diverse ideas are met with enthusiasm. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct i *** uence on patient care, Homecare Homebase is the next step in your career.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/16

Revenue Coordinator

Dallas, TX Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

ABOUT THE ROLE & TEAM:
Televisa *** in Dallas is looking for a Revenue Coordinator responsible for providing confidential, high-level assistance to the sales and Finance teams. The Revenue Coordinator will complete a broad variety of administrative tasks. Individual must be creative with high work ethic and enjoy working in a results-driven environment. The ideal candidate will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative and organizational skills.

YOUR DAY-DAY:

Function as a local point for Finance Deposits
Creates, prepares, and distributes daily and weekly reports such as activity, pacing, new business, Account Executive budget reports for managers.
Assist Account Executives with aging reports by reviewing and update information as needed.
Assistant Account Executives with their respective Unapplied Lists to ensure monies are applied to the correct account and invoices get closed.
Manage all WideOrbit Cash in Advance (CIA) orders for radio and TV by working closely with the credit department.
File monthly co-op for applicable orders and enter transcribed scripts into VCreative as needed.
Assist with client invoicing as requested.
Remit payments for account executives.
Work closely with the Collections department to get updates and follow up on accounts.
Notarize co-op documents and any other documents as needed.

YOU HAVE:

BA/BS or related finance experience required.
Candidate must be able to handle multiple tasks successfully; be organized; detail oriented; have demonstrated time management skills.
Strong verbal and written communication skills are required.
Customer ser *** experience.
Exposure to and/or experience with Excel, order entry systems and any other *** research tools

OUR BENEFITS:
Televisa *** believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options

*** is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/16

Senior Engineer, Devsecops

Irving, TX Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

Senior Engineer, DevSecOps - (employer: Sirius XM Radio Inc.; job location: Irving, TX) - Analyze requirements and technical specifications, and implement assigned development tasks using various web technologies. Develop, maintain, and debug cloud based micro-ser *** APIs and Web Application. Analyze software requirements of software development projects, and design, test and develop software to meet project needs. Participate in the technical design and software architecture of various projects. Develop software diagrams, flow charts and models that illustrate the type of software code needed for a project. Document each aspect of a software application or system as a reference for future upgrades and maintenance. Perform analyses to troubleshoot software issues, debug problems, and understand the performance of deployed software. Ensure continued functionality of software applications during maintenance and deployment of software, developing highly scalable, highly available and maintainable software applications. Revisit the software development process to fix bugs or address concerns, and recommend upgrades for existing systems, programs, and technology. Document technical software design, code, build and release procedures. Requirements: Master's Degree in Computer Science, Computer Engineering, or closely related field plus two years of experience in the offered position or as software developer or Bachelor's Degree in Computer Science, Computer Engineering, or closely related field plus five years of post-Bachelor's progressive experience in the offered position or as software developer. All required experience must have included working in an Agile software development environment; utilizing object-oriented design; managing projects using Scrum or Kanban; applying cloud development and deployment best practices on AWS (EKS, Step Function, DynamoDB, ELB, ECS, EC2, ECR, Lambda, VPC, S3, AWS CFT, and CICD); using Java, JavaScript, Node.js, Angular/ReactJS, Bootstrap, Python and related technologies for full stack development; utilizing Linux, HTTP, REST, JSON and IP technologies; working within a Git/Gitflow-based multi-branched software environment; utilizing the Atlassian Development Suite (Co *** uence, Jira, BitBucket), Microsoft Office Suite (Visio, Word, PowerPoint, Outlook, and Excel); and performing software integration using Genesys telephony system. This role entails hybrid work, with time split *** ween working in our Irving, TX office and flexibility to telecommute from another U.S. location. Apply online at www. *** .com/careers . Ref P-2024-09.

P-2024-09

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/12

Senior Director, Software Architecture

Irving, TX Details

Full Time

Who We Are:

*** and its brands (Pandora, *** *** , AdsWizz, Simplecast, and *** Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing *** 's vision to life every day.

*** is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. *** 's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of *** , is the largest ad-supported audio entertainment streaming ser *** in the U.S. *** 's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as *** *** , leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. *** , through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, *** offers connected vehicle services to automakers.

How you'll make an impact:

Lead the team of Architects to design and deliver complete end-to-end solutions in the *** Connected Vehicles family of services. Work with respective Sales, Marketing and Product teams to translate customer requirements into actionable work for DevSecOps organization. Foster clear communications and accountability within and *** ween teams and enable the teams to overcome obstacles. Be the bridge *** ween our customers, executive management, and technical implementation.

What you'll do:

Build a high-performing team of customer-facing solution architects who collaborate closely with sales and customer success to directly engage with customers. This includes pre-sales and post-sales activities that drive customer acquisition, onboarding, and overall success with CV's products and services.
Actively support presales activities and discuss technical details with our customers.
Establish the architectural principles to be used as building blocks for the Connected Vehicles services and platforms.
Collaborate with Product leaders to align product roadmap and architecture with strategic direction.
Drive architectural reviews and improvements of existing solutions and platforms.
Develop and maintain the architectural roadmap for the Connected Vehicles services and platforms.
Maintain a big picture, strategic outlook with the ability to iterate from company strategy to product development and planning.
Be responsible for end-to-end solutioning for *** Connected Vehicles across various infrastructure, applications, and client components.
Guide feature ideation, conceptual design, and user story creation to support an attainable and efficient design that follows best engineering practices and makes efficient use of resources.
Identify core challenges and decisions and determine approaches and strategies to handle them.
Lead discussions to determine approaches, risks, and costs utilizing a diverse set of perspectives.
Identify participants and stakeholders in the engineering effort across the company.
Lead the team in creating and refining an optimal solution and implementation path, to produce the highest quality feature while making the best use of resources.
Support the development and integration of all feature components.
Participate in detailed designs.
Diagnose and resolve escalated issues.
Participate in QA Design.
Review and approve all architectural documentation.
Communicate, evangelize, and foster participation with team members across multiple organizations, especially for larger, higher priority and bolder projects.
Recommend technical, process, and organizational approaches and changes to improve culture, features, technology, and implementation across.
Foster collaboration and a free and open flow of information across organizations.
Present projects to executive management and rationales for strategic decision making.
Ensure summary and feasibility notes at Gate 0.
Ensure effort, cost, and objective value estimates at Gate 1.
Identify and present any critical changes in status, risks, costs, achievable value, or othersignificant impacts to projects as they proceed through implementation and launch.

What you'll need:

Bachelor's Degree in engineering
12-15 years' experience, service, and product architecture.
Provide technical leadership for a diverse matrixed organization.
Drive the team to solve technical and schedule problems in cooperation with the business owner.
Experience with interacting with external customers, technology partners and executive teams to establish strong working relationships.
Self-motivated, standout colleague, action-and-results oriented.
Experience to manage a team senior technical staff across various technical areas.
Exceptional project management, planning and organizational skills.
A proven history of technical and organizational leadership.
Works well with others and is a skilled communicator both written and oral; acts with professionalism both in person and when working on the phone with partners.
Excellent time management skills, with the ability to prioritize and work under shifting deadlines with potentially ambiguous or nebulous requirements in a fast-paced environment.
Ability to analyze new technologies, emerging standards, and market trends, and understand how they affect Connected Vehicles products and services today and, in the future.
Knowledge and understanding of:
Secure architecture practices
Diverse platforms and programming languages
IP technology and protocols
Mobile app development
Cloud technology and server development
Modern software development and QA tools
Log analysis tools
Jira, Co *** uence, GitHub
Servant leadership skills:
Ability to bring a diverse technical organization to agreement while considering all relevant input.
Ability to lead and support matrixed organizations to meet a common goal.
Ability to encourage and support deep team initiative to solve problems independently and follow through to reach the goal.
Ability to work within the agile process.
Excellent written and verbal communication skills.
Excellent public speaking and presentation skills.
Ability to work independently and in a team environment.
Ability to pay attention to details and be organized.
Ability to project professionalism over the video conference and in person.
Commitment to customer ser *** principles.
Occasional local and regional travel.
Must have legal right to work in the U.S.

Our goal at *** is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. *** is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-04-24

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/12

Maintenance Engineer/It

Dallas, TX Details

Full Time

**** CW33 Dallas / Fort Worth, Texas, market #5, seeks a Maintenance Engineer to work with a team of successful experienced broadcast and digital engineers. Nexstar *** Group owned, **** benefits from being in the home market of the largest local broadcasting company in the United States and one of the world's leading diversified *** companies. **** is now an Owned and Operated CW Affiliate

Position Summary:

The Maintenance Engineer participates in managing and maintaining all broadcast and technology related equipment within the facility.

Essential Duties & Responsibilities:

• Participate in managing and maintaining all broadcast and technology related equipment within the facility

• Understand and assist in compliance with rules and regulations applicable to FCC, local, state, and federal laws

• Help implement new technologies and technical infrastructure for the facility.

• Participate in engineering and other technical projects

• Evaluate, select, install, service, and maintain facility broadcast equipment and information technology systems

• Work closely with management and co-workers to ensure company objectives are being met

• Other duties as needed

Requirements & Skills:

• 3 years previous broadcast engineering experience

• The ability to terminate broadcast and IT related cables is required

• Experience with Broadcast automation systems, routers, video storage devices, SAN storage, Isilon storage, satellite ground stations, and RF preferred

• Strong interpersonal and organization skills

• Ability to identify the development needs of others and coach/mentor others to improve their knowledge and/or skills

• Provide Desktop support

• Ability to meet deadlines, prioritize assignments, and handle multiple tasks simultaneously

• Ability to work extended hours as needed, may include overnight and weekends

• Excellent communication skills, both oral and written

• 'Can Do' attitude, desire to learn new skills consistent with good engineering/IT practices

Physical Demands & Work Environment:

The Maintenance Engineer must be able to stand, sit, reach, climb, conduct telephone conversations, use electronic mail, write letters and memos, conduct face-to-face discussions with individuals or groups, make decisions without supervision, make decisions that impact the results of co-workers. Must be able to lift 50 lbs.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/11

Senior Full Stack Software Developer

Irving, TX Details

Full Time

We are looking for a Senior Full Stack Software Developer. This position works both independently and under general supervision. This position performs complex, advanced work of a professional nature and coordinates and serves as project manager on complex systems development and enhancement projects, utilizing skills that require an understanding of complex business processes and requirements and the development of applications to streamline/automate business processes; while working with a significant amount of independent authority and judgment.

Managing complex projects and leading project teams and/or providing expertise and lead direction to other professional staff and/or vendors responsible for business systems analysis and the development of technical solutions.
Trains, leads, and provides technical guidance to professional and technical staff assigned to business systems analysis; directs the work of peers and/or subordinate professional Information Technology staff on projects.
Analyzes and evaluates business requirements, consults with personnel from various departments and identifies areas for the development of technical solutions to automate and/or improve business processes.
Provides recommendations on new or enhanced systems, software, upgrades and modifications.
Evaluates and balances the requirements/needs of multiple departments in identifying the technical solution that will best meet the identified needs.Participates in developing strategic plans for systems/applications development and/or acquisition.
Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; providing updates on project status, timelines, and problems; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements;
Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications.
Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifying and resolving obstacles to progress.
Designing and directing project testing and quality assurance processes for assigned projects.

Coordinates and conducts user training sessions; develops and updates user documentation, written instructions, training guides, manuals and materials for users and applications support staff; meets with users to provide information regarding system changes and enhancements and to address any questions or issues.
Develops programming specifications to serve as guidelines for application development staff for complex system enhancements and modifications; confers with application development staff or vendor to clarify program specifications.

Requirements & Skillset:

Provide ongoing administration, security, and quality assurance support for financial applications critical to the business.
Action new D365/Doclink user requests ensuring proper approval documentation for access and security
System development life cycle.
Principles, methods, and techniques used in designing, developing, testing and implementing computer hardware and software systems.
Methods and techniques of developing and presenting technical documentation and training materials.
Extensive knowledge of ERP Solutions and development (preferably Microsoft D365 F&O, WorkDay)
- DESIRABLE PREFERRED S****SET
  - 3+ years as a Microsoft D365 F&O System Administrator and Developer
  - SSRS, SSIS, SQL
  - Sharepoint admin (a plus)
  - Proficiency in Visual Studio
  - Technical/functional knowledge of D365 F&O Modules
    - Accounts Payable/Receivable
    - General Ledger
    - Project Management and Accounting
    - Cash and bank Management
    - System Administration
    - Fixed Assets
    - Organization Administration
    - System Administration

Assist in maintaining and testing system configurations and workflows.
Manage and maintain system integrations to other Nexstar and 3rd party systems.
Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines to achieve departmental and/or organizational goals.
Perform business rule and process analyses and apply critical thinking skills to reach sound, logical conclusions regarding user client needs and business requirements for complex assignments with a broad scope.
Develop extensions and customizations while working with business users to design, test and implement technical solutions to support needed integrations, reports, forms, and functionality as defined by business requirements.
Ability to program using Object Oriented programming languages (preferably):
- C#, C, C++, .NET, X++, VB
- SQL, HTML, CSS, Javascript, Python
Experience with LCS management and Microsoft Azure DevOps to utilize for project development, automation, and testing.

EDUCATION | CERTIFICATIONS

Bachelor's degree from an accredited college or university with major coursework in computer science, information systems, or a closely related field which includes coursework in business analysis and technical writing.
7+ years of systems architecture, design principles, programming experience.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/11

Senior. Network Engineer

Dallas, TX Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

About Us

Homecare Homebase, a subsidiary of *** Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication *** ween office staff, field staff, and physicians.

Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct i *** uence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.

Sr. Network Engineer

The Sr. Network Engineer is a technical leader who assures infrastructure alignment to the system design and business strategy. The Network Engineer documents the system, analyzes impacts of new requirements, and delivers the correct technical solutions in alignment with architectural and business requirements. Overall, the Network Engineer has strong technical abilities, a sound understanding of modern infrastructure design and automation, and possesses advanced knowledge and skill in implementing relevant solutions. We are looking for a Technical lead for our existing network team to raise the bar with our move to cloud and more security focused mindset.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities for the Sr. Network Engineer can vary, but should include:

Act as a technical subject matter expert and point of escalation and provide technical direction to team-members and evangelize best practices and methodologies.
Conduct necessary analysis, design, and prepare technical documentation and runbooks for new toolsets and processes.
Stay current on applicable industry trends and integrated technologies.
Cultivate strong working relationships with scrum teams, engineers, architects, vendors, contractors, and leadership.
Leverage, support, and advocate the use of configuration management tools for infrastructure in a hybrid cloud model.
Align system capabilities to overall solution and business strategy.
IT Ser *** Management fulfiller including incident, problem, and change.

EXPERIENCE

5+ years Windows and/or Linux administration and enterprise production experience.
3+ years Kubernetes and Cloud administration and automation experience.
5+ years experience in 24x7 production environments.
DevOps mindset practitioner and change agent.
Experience with scripting (eg. Bash - Powershell).
Experience doing network core replacement with a security mindset.
Experience with security best practices in server configuration, tool development, and access controls.
Expert experience with administration of Linux and Windows OS environments. Being able to support them in a general nature when troubleshooting network issues.
Expert experience with networking and troubleshooting (TCP/IP, DNS, HTTP, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
Experience with administration, automation, and orchestration of large-scale Windows and Linux environments using configuration management solutions, Knowledge in administering and managing infrastructure as code (git, Azure DevOps (VSTS), Azure CLI, ARM, Terraform, PowerShell).
Direct experience migrating solutions to Azure/AWS
Proficient in administering monitoring solutions such as Splunk, Application Insights, Azure Monitor, or SCOM.
Experience working in a regulated industry such as HIPAA, PCI, SOX.
Experience working in an Agile and/or SAFe environment.

REQUIRED S****S:

Root cause analysis that can be presented to technical and Executive audiences
Capacity Planning of LAN/WAN/Cloud
Network security attack mitigation
Collaborating with cross functional teams
NetScaler / F5 load balancers / Virtual Cloud Load balancers
Management of DNS and Certificates for external environments
Inventory management of all network devices
Cisco Network
Palo Alto Firewalls
Physical/Virtual and Cloud firewalls
Design knowledge in VMWare/Azure/Windows/Linux
Strong written and verbal interpersonal skills.
Management of Cisco and or Aruba wireless systems with rouge AP detection
Patching automation of all network systems
Management of SolarWinds and integration of network tools into Splunk/Ser *** Now
Manage and
Strong customer focus, ownership, bias for action and the ability to dive deep
Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
Excellent ability to align business process and requirements with a technical implementation.
Creates and maintains documentation to support policies, procedures, and runbooks.
Design systems management solutions using automation and self-repair rather than relying on alarming and human intervention.
Develop appropriate metrics and monitors to ensure operational excellence for services being supported.

Education / Certification / Training

Bachelor degree in Computer Science, Engineering, Math or related (equivalent experience considered).
Candidates with relevant certifications are preferred, including but not limited to the following:
- ITIL Foundations
- Configuration: RHCE-Ansible
- Kubernetes - CKA, ****
- Cisco, Palo Alto and NetScaler certifications
- Microsoft: Azure Administrator, Azure DevOps Engineer, Azure Architect, MCSE

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
#LI-CC1

#LI-Remote

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/10

Call Center Retention Specialist

Irving, TX Details

Full Time

Who We Are:

*** and its brands (Pandora, SXM *** , AdsWizz, Simplecast, and *** Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing *** 's vision to life every day.

*** Connected Vehicle

*** Connected Vehicle ( *** CV) is a leading provider of connected services to vehicle manufacturers, delivering one of the most broadly adopted connected vehicle platforms in North America for the last 25 years. Named the 2020 Company of the Year in the Telematics Industry by Frost & Sullivan, we provide safety, security and convenience services to millions of vehicle owners across major automotive brands. Our teams are continuously working to develop leading-edge technology that can not only add convenience to the daily lives of so many drivers across the country but our advancements in safety and security could also help save their lives.

How you'll make an impact:

Handles incoming customer calls to enroll, renew, reactivate, or cancel customer subscription packages with the main objective to retain, sign up, or downgrade/upgrade subscription services

What you'll do:

Utilizes sales skills like overcoming objections, asking probing questions, providing benefit statements, assuming the sale and building a rapport, to obtain sales and retain customer business
Approaches ser *** and sales with integrity, compassion, and perserverance.
Connects and builds rapport with a variety of customer types by using common courtesy, creating empathy, actively listening, educating, and offering solutions which caters to our customers' needs.
Diffuses high tension situations as the need arises and goes above and beyond to resolve any issues.
Utilizes systems and various tools available to stay abreast of changes and new information and to assist customers by appropriately recommending products, services, and promotions.
Consistently achieves Sales and Retention targets as well as other metrics such as Call Quality, Schedule Adherence, Schedule Conformance, Attendance, and Average Handle Time.
Flexible and willing to work on additional assignments/department initiatives as needed.
Attends additional training as needed to support evolving business needs.

What you'll need:

6 months plus of relevant sales experience in a metric-based/goal-oriented environment.
Experience in a contact center environment strongly preferred.
6 months of customer service.
High school diploma or GED.

Ability to utilize sales skills by asking probing questions, overcoming objections, rebuttals, creating benefit statements and assuming the sale to retain customer business and generate new customer sales.
Ability to achieve required sales, retention, productivity and attendance targets
Interpersonal skills and ability to interact and work with employees at all levels and customers of all types.
Ability to work independently and in a team environment.
Ability to project a professional image over the phone through excellent phone etiquette.
Must be fluent in English with excellent written and verbal communication skills.
Strong attention to detail, time management and decision-making skills.
Commitment to "internal client" and customer ser *** principles.
Ability to handle multiple tasks in a fast paced environment while meeting expectations.
Ability to work flexible schedule as business needs dictate.
Must have legal right to work in the U.S.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/10

Call Center Response Specialist

Irving, TX Details

Full Time

Who We Are:

*** and its brands (Pandora, SXM *** , AdsWizz, Simplecast, and *** Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing *** 's vision to life every day.

*** Connected Vehicle

*** Connected Vehicle ( *** CV) is a leading provider of connected services to vehicle manufacturers, delivering one of the most broadly adopted connected vehicle platforms in North America for the last 25 years. Named the 2020 Company of the Year in the Telematics Industry by Frost & Sullivan, we provide safety, security and convenience services to millions of vehicle owners across major automotive brands. Our teams are continuously working to develop leading-edge technology that can not only add convenience to the daily lives of so many drivers across the country but our advancements in safety and security could also help save their lives.

How you'll make an impact:

Handles incoming customer calls from landline and in-vehicle applications. These calls may be related to points of interest destinations, stolen vehicle location, roadside assistance, remote phone applications, emergency and collision calls, troubleshooting or general customer service. You may also be asked to enroll customer's subscription packages with the main objective to retain, sign up, or downgrade/upgrade subscription services.

What you'll do:

Consistently utilize effective communication, knowledge retention and recall, speed and efficiency, creative problem solving, emotional stability and empathy.
Approach ser *** and retention with integrity, compassion, and perseverance.
Connect and builds rapport with a variety of customer types by using common courtesy, creating empathy, actively listening, educating, and offering solutions which caters to our customers' needs.
Diffuse high-tension situations as the need arises and goes above and beyond to create resolve to issues and customer complaints.
Utilize multiple systems and various tools available to stay abreast of changes and new information. This is key to assist customers correctly and appropriately.
Consistently achieve KPI call center metrics such as Call Quality, Schedule Adherence, Schedule Conformance, Attendance, and Average Handle Time.
Flexible and willing to work on additional assignments/department initiatives as needed.
Attend additional training as needed to support evolving business needs.

What you'll need:

1 - 2 years' customer ser *** experience preferably in a contact center environment.
High school diploma or GED.

Ability to deliver Customer Ser *** Excellence, QA, Average Call Duration, productivity and attendance targets.
Ability to drive customer retention through a proactive ser *** and solution approach on every call.
Interpersonal skills and ability to interact and work with employees at all levels and customers of all types.
Ability to work independently and in a team environment.
Ability to project a professional image over the phone through excellent phone etiquette.
Must be fluent in English with excellent written and verbal communication skills. Bi-lingual skills a plus.
Strong attention to detail, time management and decision-making skills.
Commitment to "internal client" and customer ser *** principles.
Ability to handle multiple tasks in a fast-paced environment while meeting expectations.
Ability to work flexible schedule as business needs dictate.
Must have legal right to work in the U.S.

Technical aptitude to navigate multiple systems simultaneously.
Dedicated home workspace that is distraction free with required internet ser *** capabilities that sustain a consistent connection.
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access, Sharepoint).
Strong computer skills and minimum of 30 wpm computer skills is required with the ability to talk and type will be key to meeting production goals.
Solid math skills.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/10

Ux/Ui Designer - Agency Temp

Irving, TX Details

Full Time

Who We Are:

*** and its brands (Pandora, *** *** , AdsWizz, Simplecast, and *** Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing *** 's vision to life every day.

How you'll make an Impact:

The UX/UI Designer - Connected Vehicle Programs role will report to the Senior Manager Engineering - Connected Vehicles and will collaborate closely with the overall design team to best support and execute the various product design needs of the *** Connected Vehicle (CV) programs (includes in-vehicle, and out-of-vehicle digital experiences). This includes but is not limited to conceptualizing, whiteboarding, IA design, wireframing, simple prototyping, competitive benchmarking, graphic/visual design, design studies, iconography, screen mocking, content creation, animations, annotations/documentation, etc. This designer will also collaborate with Product Managers, Engineers, Automotive Partners, and other corporate stakeholders to communicate and document the experience so that internal and external engineering teams can implement them. All work will be done using an iterative, agile development methodology.

What you'll do:

Facilitate design sprints with local and multi-time zone resources.
Follow industry best practices and company conventions to develop engaging in-vehicle and out-of-vehicle user experiences using the latest design trends while considering driver safety guidelines.
Work closely with internal and external stakeholders and user experience group team members to design and develop features and functions for CV programs efficiently.
Optimize visual design and user experiences through A/B user testing and stakeholder input.
Participate in workshops with internal and external stakeholders to understand the UI framework for each Connected Vehicle program and discuss *** features and how they can be designed appropriately within the UI framework.
Present design process and decisions to stakeholders with rationale and potential alternatives.
Create UX/VX prototypes/animations to illustrate key concepts.
Document both UX and VX design experiences clearly and in detail, both for engineering consumption and executive-level summaries and Automotive Partner consumption.
Create, Crop, Re-Size, Re-Color, etc., various assets and design comps for appropriate consumption by engineering/stakeholder teams.
Respond to engineering requests for clarification/alteration on time.
Remain well-versed in UI standards, key-platform HIGs, NHTSA and Driver Distraction Guidelines, and emerging trends in the connected vehicle space and within the larger Automotive and Digital Design industry.
Perform other duties as assigned.

What you'll need:

Bachelor's degree or equivalent work experience
3 to 5 years of experience in the Digital UX and Design industry
Proficiency with Figma
Adobe Creative Suite, including XD, Illustrator, Photoshop, After Effects, etc.
Ability to create visual design comps and UX wireframes.
Experience with prototyping tools and video-editing/animation tools for illustrating design concepts.
Experience with mobile application design and user experience
Experience with responsive web design and user experience
Experience with e-commerce/transactional experiences a plus
Experience with Ser *** Design principles and workflows a plus
Experience with set up and management of design systems a plus
Must have legal right to work in the U.S.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/6

Engineer Iii, Devsecops

Irving, TX Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

Who We Are:

*** and its brands (Pandora, *** *** , AdsWizz, Simplecast, and *** Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing *** 's vision to life every day.

*** Connect ( *** CV) is a leading provider of connected services to vehicle manufacturers, delivering one of the most broadly adopted connected vehicle platforms in North America for the last 25 years. Named the 2020 Company of the Year in the Telematics Industry by Frost & Sullivan, we provide safety, security and convenience services to millions of vehicle owners across major automotive brands. Our teams are continuously working to develop leading-edge technology that can not only add convenience to the daily lives of so many drivers across the country but our advancements in safety and security could also help save their lives.

How you'll make an impact:

The Connected Vehicle Services division of *** builds and delivers software-based services on our connected car platform. The software we develop not only adds convenience to the daily life of our subscribers, but safety and security as well; when the worst happens, our software helps to save lives.

Working on our team will give you the opportunity to craft software in an agile, team-focused environment while learning and exercising a multitude of skills. We focus on keeping developers happy and productive; fostering a positive atmosphere to help you make the right decisions and to learn and grow both professionally and personally.

We are looking for a motivated and passionate software craftsperson to help us create, extend, and maintain the core of our connected car software platform as we expand past our current offerings in services related to safety, security and convenience in order to take our business to the next level.

What you'll do:

Duties and Responsibilities:

Adhere to rules established to enforce test-driven/behavior-drive development, maintaining wiki pages, code style, and code group/peer review.
Be a team player, someone who can communicate both orally and through our various written communication mechanisms.
Be able to work under the supervision of a more senior engineer, completing tasks with the expected degree of quality in a timely fashion.
Analyze requirements and technical specifications and implement assigned development tasks using various web technologies.
Develop, maintain, and debug cloud based micro-ser *** APIs
Be able to dig in and troubleshoot pre and post production issues.

What you'll need:

Minimum Qualifications:

BS in Engineering, Computer Science, Information Systems, or other technically related field
- Equivalent experience and/or degrees in other technical fields will be evaluated and considered
3+ years of experience in an automation and QA position
Strong technical knowledge building mission critical/highly available service-oriented software
Knowledge of vehicle head unit and how Safety Services works in auto industry is a plus

Requirements and General Skills:

Works well with others and is a skilled communicator both written and oral; acts with professionalism both in person and when working on the phone with partners.
Excellent problem-solving skills
Experience working in an agile software development organization; Scrum and/or Kanban
Willingness to learn new technologies - often very quickly

Technical Skills:

Strong technical knowledge with experience in designing automated CI/CD pipelines based on QE Automation Frameworks for APIs and UIs.
Good knowledge and understanding of Agile, CVTAp, processes and tools, including NodeJS, cucumber, Gherkin, Selenium, WebDriver, Nunit, HP UFT, HP ALM, PostMAN, SOAPUI and JIRA.
Also have experience on manual and automated testing of APIs, mobile apps, web portals, and sales force applications
Good knowledge on Java, Selenium, and test automation skills
Working knowledge of Relational and NoSQL databases
Basic technical knowledge of cloud-based systems - covering infrastructure, platform and software as services
Good working knowledge of the Cloud AWS, Observability & Traceability
Must have legal right to work in the U.S.

Our goal at *** is to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. *** is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-04-8

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

4/5

Multi-skilled Journalist

Fort Worth, TX Details

Full Time

*** O&O in Dallas (****) is looking for a dynamic and enterprising Multi Skilled Journalist. The MSJ will produce content for all platforms in a manner that is accurate, engaging, and meaningful to news consumers.

MSJs are responsible for enterprising content and delivering a story from start to finish.

Must shoot, write, edit, and have knowledge of how to integrate news graphics into packages.

The candidate will have strong technical skills and the ability to troubleshoot issues that arise in the field.

Must also have a dynamic on-air presence and the ability to deliver final news product creatively and concisely.
Candidates must be engaged digitally and understand how to utilize multi-platform content distribution.

Physical Demands: Must be able to carry and set up a camera on a tripod, have knowledge of how to light interview subjects, and how to operate edit software with speed and accuracy.

Candidate must have a valid driver's license and clean driving record in order to operate a company vehicle.
Experience working with Inews and Grass Valley is desired.
Knowledge of the DFW area is extremely helpful.
Journalism or allied degree preferred.

*** News and Stations, brings together the power of *** News, 28 owned television stations in 17 major U.S. markets, the *** News Streaming Network, *** News Streaming local platforms, local websites and *** news.com, under one umbrella. *** News and Stations is home to the nation's #1 news program 60 MINUTES, the *** News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts *** MORNINGS, *** SATURDAY MORNING, the *** EVENING NEWS **** NORAH O'DONNELL, *** SUNDAY MORNING, *** ****END EVENING NEWS, 48 HOURS and FACE THE NATION **** MARGARET BRENNAN. *** News and Stations provides news and information for the *** Television Network, *** News.com, *** News Radio and podcasts, *** +, all digital platforms, and the *** News Streaming Network, the premier 24/7 anchored streaming news ser *** that is available free to everyone with access to the internet. The *** News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from *** News and Stations' top anchors and correspondents working locally, nationally and around the globe. *** News' streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as *** N, the *** News Streaming Network is available on 30 digital platforms and apps, as well as *** News.com and *** +. The ser *** is available live in 91 countries. *** News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today's digital age. *** News earns more prestigious journalism awards than any other broadcast news division.

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*** is an equal opportunity employer (EOE) including disability/vet.

At *** , the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. *** is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. *** as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [Please reply using Staff Me Up]. Only messages left for this purpose will be returned.

Nearest Major Market: Fort Worth
Nearest Secondary Market: Dallas

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.