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Apply to this Sales Assistant Job

7/23

Sales Assistant

Elmhurst, IL

Corporate

Starts Jul 29

Full Time

  • Job Requirements: Must be local to location or willing to work as a local.

Established Direct Sales, E-Commerce, and Retail company has an immediate opening for a Film Industry expert helping to serve our Production customers.

We are a service-driven company that supplies production equipment and recordable media to the exciting, fast paced, entertainment industry. We are an equal opportunity employer and provide excellent training, great benefits (Medical, 401K, Paid Vacation), and growth opportunities!

We are looking for industry experienced people who can identify with our customer base. If you have worked in a call center, can adapt quickly to changes and the desire to excel then reach out to me immediately. Teleproduction experience a plus!

What we look for:

Hard working individual with a great attitude and patient
Problem solver that helps identify the best course of action
Excellent interpersonal skills that help build and maintain relationships with our customers
Great communication with team members and other departments
Organized in a fast-paced environment while handling multiple tasks at once
Duties and Responsibilities:

As an Inbound Customer Service Representative, you will have the following duties and responsibilities:

Respond to inbound calls and email inquiries
Effectively consult customers regarding products and services Filmtools provides
Communicate in highly professional demeanor while providing exceptional service
Verify and maintain records on outgoing shipments
Serve as a liaison between the customer and various internal departments in regards to shipping, technical and QC issues
Qualifications:

NetSuite Experience
Two years’ minimum experience in a fast- paced customer service role
Must be able to type 50 WPM
Strong attention to detail, accuracy, and organizational skills
Excellent customer service skills
Experience in a Call Center environment
High school diploma or AA degree
Strong communication skills
Must have excellent punctuality and attendance
Our ideal candidate would also have NetSuite and/or Magento experience also (not mandatory).
Education Qualifications:

College degree preferred or 1 plus years experience in a Call Center
Background in the movie and/ or entertainment field a plus
Salary and Benefits

Salary: Starting $16+ - Negotiable (based upon experience)

Medical and Dental Benefits

Competitive 401K Plan

Store Discounts

Job Type: Full-time

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