Orangeburg, NY Production Jobs

Our Team:

*** 's Storage Data Protection Team manages a complex Data backup, retention, and recovery system within our world class Data Center environments. The team's mission is to ensure stability within Engineering by providing Data Protection, Recovery, and Archiving services for *** 's production systems.

What's in it for you:

You'll help execute daily backup activities, including tape swaps and troubleshooting as well as helping to standardize our configuration tools. Additionally, you'll have the opportunity to enhance tools, processes, and operational support.

Who you are:

You have knowledge in distributed backup and recovery as well as experience in enterprise backup configuration. You're a self-starter who has a thirst for knowledge. You enjoy performing operations work and thinking outside of the box to come up with creative solutions to problems.

We'll trust you to:

• Provide administrative support for existing NetBackup infrastructure and Data Protection process
• Manage daily operational work with both system and software resources
• Create and maintain documentation, training, runbook, and SLAs for managed infrastructure

You need to have:

• A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
• Knowledge of Veritas NetBackup software administration(Netbackup 8.x or higher)
• Worked with large scale tape hardware management as well as network storage (Netapp and Isilon)
• Knowledge of UNIX, linux(all flavors), Windows
• Working knowledge of JIRA concepts and processing

We'd love to see:

• Experience with programming - Python preferred
• Knowledge of Chef, SaltStack, GitHub, APIs, and SDLC concepts
• Experience with performing upgrades and performance tuning
• Working knowledge of monitoring and reporting tools
• The ability to work independently and in a team environment under multiple deadlines
• The ability to quickly pick up new technologies and learn new software quickly

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up].

Our Team:

*** 's Environment Support team sits at the heart of the *** technology platform, owning the 24/7 front-line application support for all ENG applications including software roll out and general troubleshooting and escalation of error conditions. We hire creative engineers and technology enthusiasts who enjoy being challenged by problems of scale and complexity, with a strong desire to make services *** ter both for coworkers and end-users.

Members of the team are flexible on work location, should be able to work in Middlesex County NJ or Orangeburg NY on all shifts depending on the business need.

What's in it for you:

You'll be part of a highly creative, dynamic, and innovative team environment that provides 24x7x365 coverage within our data centers. You'll work closely with various groups including system administration, application development, and SRE teams. You will be integral to the design, implementation, and support of operational procedures on different hardware platforms that make up the *** Computer environment. You'll have the opportunity to be involved in special projects such as designing, testing, and implementing processes that the operations staff handles.

We'll trust you to:

• Improve operational efficiency by championing standardization and innovation
• Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
• Be ambitious, able to work independently & in a team environment under deadlines
• Be process-oriented and help develop runbooks and other technical documentation
• Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts

You need to have:

• 2+ years of computer operations background, understanding of data centers, and data communications
• 2+ years of experience working with Unix/Linux (RHEL/Ubuntu, etc...)
• Experience working with Salt or Ansible for orchestration (preferably Salt)
• Working knowledge of Jira concepts
• Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
• Experience with open-source metric analytics & visualization tools such as Grafana, Splunk, and Humio
• Excellent written and verbal communications interpersonal and customer ser *** skills

We'd love to see:

• Multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
• Knowledge of SDLC framework

*** is an equal opportunities employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you an individual who is excited to deep dive hard to solve problems? Do you like working in a team environment with highly skilled engineers? Do you often ask yourself "how can I prevent this problem?" Are you a person who enjoys identifying broken processes? If so, keep reading!

Our Data Centers have more than 20,000 servers and 1,000 core network devices with multi-vendor presence across all platforms. Our Operations Engineering Support team specializes in operationalizing repeatable tasks. On a day to day basis the team will identify trends, deep dive tough to solve problems and build out runbooks to prevent problems. As a team member you will be expected to work on a diverse set of technologies while identifying solutions to complex workflow. Customer ser *** is *** and we'll be looking for you to have experience working with stakeholders to drive results.

We need you to have an im *** te impact on building out runbooks to operationalize workflow for the 24 x 7 operations teams. You'll need to have a diverse background in operations infrastructure. The ultimate goal here is to help improve operations and reduce toil. This team is not a Software development team but we'll expect you to have familiarity with software development so you can interact appropriately with stakeholders.

We'll trust you to:

• Create a culture of knowledge sharing and customer service
• Troubleshoot complex problems and research trending hard-to-diagnose failures to large issues to prevent problems, tickets, work, toil, etc...
• Provide well thought out solutions to problems and streamline operations for 24x7 teams
• Market accomplishments through analytics and transparency
• Develop relationships and manage stakeholder expectations
• Identify new opportunities to *** ter the organization as a whole
• Identify needs for training the 24x7 teams in Operations
• Be on call for escalations to major issues
• Identify where automation components are not working, or can be improved upon
• Help drive SRE and Engineering behavior by working with the SRE teams to define and improve operational process

You need to have:

• BS in Computer Science/Engineering or equivalent experience
• The ability to i *** uence others while gaining support for ideas, proposals, projects and solutions
• Experience utilizing Agile methodologies including Scrum and Kanban
• Standardizing operations across wide spread departments/companies
• 3+ years of experience in the infrastructure engineering field
• 3+ years experience with Unix (RHEL/Ubuntu, etc...)
• Experience working with Salt and Ansible for orchestration
• A working knowledge of SDLC and network components
• YAML and jupyter notebook experience

We'd love to see:

• Experience navigating large organizations with proven results
• Experience with automation around runbook and ticket enrichment
• Data Center knowledge and experience with supporting 24 x 7 Operations
• Programming experience in Python

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.