Every great story has a new beginning, and yours starts here.Welcome to *** Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
General Summary:The Employee Connection (EC) Coordinator is part of the Tier 1 Employee Connection team (EC) in HR Services APAC, which designs and runs the infrastructure to deliver an outstanding employee experience in *** Bros Discovery.
This role will be based in Tokyo, Japan, will report to the EC Supervisor, APAC, and locally, be supervised by the Japan EC Senior Specialist on the ground. This role will provide dedicated support to the Employee Connection team and play an essential part in delivering efficient and effective on-the-ground support in processing specific HR Services administration to Japan's Harry Potter Studio Tour team. Regularly interacting with employees, this role is responsible for the accurate and speedy processing and execution of standardized and repeatable processes, including employee onboarding and offboarding, benefits administration, mobility, operations, and compliance. The hire should be highly independent and proactive in coordinating information for accurate data processing related to payroll and employment setup.
Key Responsibilities:Support and coordinate end to end services HR services activities from hire to exit. Performs HR transactions in Workday (on and offboarding, data administration) Creating and preparing offer letters/contracts for part-time employees. Support and coordinate all onboarding and benefit enrolment activities such as:
- Sending out onboarding-related correspondence and materials to candidates.
- Collect and Check documents submitted during onboarding by new hires.
- Check and ensure new hires fulfill conditions of social insurance, scanning personal documents submitted by new hires for accuracy.
Support and coordinate all off-boarding and exit activities such as:
- Sending out off-boarding related mails and materials to leavers.
- Collect and Check documents submitted during off-boarding or exit clearance by leavers
- Check and ensure leavers fulfills all required handover/exit clearance, scanning forms and documents submitted by terminated employees for accuracy.
Communicating and send out reminders to employees so they submit required documents on time. Support in organizing health insurance results for local and statutory reporting. Attending to im *** te inquiries by employees and responding based on user manual, guides prepared by EC team member / supervisor. Support and coordinate local EC Orientation and induction programs. Send and Receive mail items from employees for any employment and personal related changes / set up. Create and update employee personnel folders, e-files and sorting of employees' personal data. Update payroll staff movement report timely. Support other general HR administrative work, responds to other HR teams and employee inquiries timely. Report any issues and im *** tely escalate unresolved matters to EC team member or supervisor. Support other urgent tasks from time to time.
Experience required:- At least 1-2 years of experience working in the general field of Human Resources services and administration in an international, dynamic, fast-moving environment.
- Fluent in Japanese with basic English language skills a plus.
- Basic knowledge of Japan's local employment, payroll, benefits, and social security.
- Basic to Inter *** te skills in Microsoft Office tools, at least MS Word, excel, and PowerPoint.
Competencies we are looking for:- Ability to effectively communicate through verbal and written methods.
- Ability to organize and coordinate multiple and highly challenging tasks.
- Ability to effectively manage sensitive and confidential issues.
- Passionate about customer experience.
- Experience working with contact center technology including but not limited to contact center and time tracking systems, and Human Resources Information Systems (HRIS) - Workday knowledge and experience preferred but not required.
How We Get Things Done...This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits... *** Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [Please reply using Staff Me Up].