Job Summary:Voici votre chance de vivre une aventure professionnelle unique !Votre environnement ? Les 500 metiers de *** land Paris sont soutenus par trois principales directions informatiques dediees aux applications utilisees par nos visiteurs (site e-commerce, application mobile, etc.), aux applications " sur site " (gestion des attractions, htels, restaurants, boutiques, etc.) et aux applications dediees nos cast members.
Ces trois directions IT sont soutenues par une
direction IT transverse, Technology Production & Engineering.
Au sein de cette direction, le
departement IT Infrastructures et services est en charge de la conception, de la mise en place, de la gestion et de l'amelioration continue de toutes les infrastructures technologiques de l'entreprise. Cela comprend notamment le reseau de l'entreprise (LAN, WAN, Wi-Fi), les serveurs (physiques et virtuels), le stockage de donnees, les bases de donnees, la securite informatique, les postes de travail et peripheriques (ordinateurs, imprimantes, telephones, etc.), ainsi que le support technique pour les utilisateurs finaux. Le departement assure egalement la mise en uvre et la gestion des services cloud et des logiciels d'entreprise.
Vous rejoindrez les equipes " Hosting & Operations " responsables de la gestion et du soutien de l'infrastructure IT qui heberge les applications et services de l'entreprise. Cela comprend l'infrastructure physique (serveurs, stockage, reseau, ...) et logicielle (systmes d'exploitation, bases de donnees, logiciels de middleware, ...).
Ce departement est divise en 5 ples :
- IT Ser *** Management : responsable de la supervision et de la coordination des services informatiques de l'entreprise, y compris la gestion des incidents, le contrle des changements, la gestion des problmes ;
- Operations Engineering & Cloud Services : en charge de l'orchestration des integrations inter-applicatif et de fournir des services on cloud ;
- Systems Engineering : responsable de la mise en uvre et de la maintenance des systmes complexes de l'entreprise (infrastructure, serveurs, bases de donnees, ...) ;
- Site Reliability Engineering : responsable de garantir la disponibilite, la fiabilite et la performance des services et des systmes de l'entreprise ;
- Network Operations : responsable de l'implementation et du support des reseaux de l'entreprise, comprenant la configuration des equipements et la resolution des problmes complexes de connectivite.
Vous interviendrez au sein du ple Network Operations, sur le reseau de Campus Marne La Vallee, qui compte plus de 1 500 equipements (gateways, routeurs, switches, access point, ISE, ...) repartis sur nos sites (parcs, coulisses, btiments administratifs, ...).
Vos missions ? En tant que Lead Network Operations, vous serez responsable de la coordination et de la supervision de l'equipe des operations reseau (support et mise en uvre), tout en participant directement aux activites de support. Vous collaborerez etroitement avec les equipes d'architecture technique, assurant ainsi une coordination optimale.Vos principales missions consistent notamment :
- Piloter les activites de l'equipe Network (2 ingenieurs et 2 administrateurs), y compris la gestion de la sous-traitance (jusqu' 5 prestataires) ;
- Veiller l'application rigoureuse des normes et consignes d'architecture du groupe *** ;
- Developper et mettre en uvre des procedures de support robustes ;
- Assurer la conformite constante avec les niveaux de ser *** attendus, en matire de disponibilite, de performance, de conformite et de securite ;
- Coordonner efficacement le management du changement, ainsi que la resolution d'incidents et de problmes ;
- Garantir la mise jour regulire de la documentation technique ;
- Gerer les besoins de *** land Paris en matire d'interconnexion avec l'ensemble du groupe et les partenaires tiers ;
- Piloter les contrats de services et de prestations (Wifi visiteurs ; Wifi htels ; network niveau 1) ;
- Travailler en collaboration avec les equipes corporate dans un esprit d'amelioration continue des pratiques et des services.
Les benefices de ce poste pour vous ? - Un environnement stimulant : vos propositions et votre regard neuf sur l'activite seront bienvenus, dans une demarche de co-construction. Vous travaillerez avec une equipe volontaire et dans une bonne dynamique avec les autres Team Lead du departement ;
- Des opportunites de croissance professionnelle : vous pourrez acquerir des competences polyvalentes, notamment grce la taille et la diversite de l'infrastructure du reseau.
Quelques contraintes prendre en compte :
- Des astreintes toutes les 5 semaines, 24/7, nuits comprises : vous tes en capacite d'tre present-e en moins d'1 heure sur site et disponible pour travailler en dehors des heures normales de travail, y compris la nuit ;
- tre titulaire du permis B (possibilite de conduire des vehicules de service).
Vos atouts pour reussir ? Vous tes notre candidat-e ideal-e pour ce poste si :
- Vous tes titulaire d'un diplme de niveau superieur dans le domaine de l'informatique et avez acquis une experience de 4 ans minimum en tant qu'ingenieur reseau, dont 2 ans dans un rle d'encadrement d'equipe ;
- Vous avez une expertise sur les commutateurs et routeurs Cisco (support niveau 2 et 3) ;
- Vous matrisez les pratiques ITIL ;
- Vous avez pilote des contrats de prestation (gestion des SLA, MOE, ...) ;
- Vous connaissez les firewalls Palo Alto et CheckPoint ;
- Vous avez une experience avec les contrleurs et Access Point WiFi Cisco ;
- Vous matrisez SNMP, DNS, DHCP Infoblox ;
- Vous savez vous exprimer en franais et en anglais l'ecrit comme l'oral (niveau C2), pour une utilisation quotidienne, y compris pour animer des meetings.
Vous reussirez dans ce rle si :
- Vous savez communiquer avec efficacite, transparence, regularite et de manire transversale ;
- Votre vision systemique vous permet d'tre en capacite de revoir les processus et les faire evoluer ;
- Vous tes capable de changer d'orientations et d'accepter le changement, le porter auprs de votre equipe et assumer vos responsabilites manageriales.
En fonction de vos appetences et de l'evolution de l'environnement de l'entreprise, votre evolution dans l'IT, dans d'autres departements ou activites sera favorisee ! La difference *** land Paris ?- Un environnement exceptionnel, international et multiculturel, concentre sur un site unique ;
- Un environnement o les valeurs d'inclusion et de diversite sont cle, dans lequel chacun-e est encourage-e tre authentique ;
- Une session d'integration complte et un large eventail d'options de formation pour le developpement des competences ;
- De nombreuses possibilites de carrire (promotion interne ou mobilite horizontale) ;
- Des conditions de travail favorables votre epanouissement, une politique de teletravail avantageuse (5 jours de presence par mois sur site minimum ; 1 jour/semaine minimum dans le cadre de ce poste) vous permettant de concilier votre vie personnelle et professionnelle ;
- Un panel d'avantages exclusifs reserves aux Cast Members.
Prt-e participer une formidable aventure humaine ? A rejoindre nos collaborateurs (Cast Members) partageant la mme ambition professionnelle : celle de faire vivre la magie *** land Paris pour les millions de visiteurs qui viennent dans nos parcs tous les ans ?
Notre processus de recrutement : - Entretien avec notre recruteur pour evaluer l'adequation entre votre experience, votre personnalite, vos attentes et ce que nous pouvons vous offrir ;
- Entretien avec votre futur manager pour vous donner une vision elargie du poste et evaluer vos competences techniques pour ce dernier ;
- Entretien avec votre futur N+2 pour vous projeter au sein du departement.
Les candidatures sont etudiees au fur et mesure de leur arrivee.
Il ne vous reste plus qu' postuler car nous sommes prts vous donner les moyens de faire rayonner vos talents !
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Here is your chance to live a unique professional adventure!Your environment? *** land Paris' 500 professions are supported by three main IT departments dedicated to applications used by our visitors (e-commerce site, mobile application, etc.), "on site" applications (management of attractions, hotels, restaurants, stores, etc.) and applications dedicated to our cast members.
These three IT departments are supported
by a transverse IT department, Technology Production & Engineering.
Within this department, the
IT Infrastructures and Services department is responsible for the design, implementation, management and continuous improvement of all the company's technological infrastructures. This includes the corporate network (LAN, WAN, Wi-Fi), servers (physical and virtual), data storage, databases, IT security, workstations and peripherals (computers, printers, telephones, etc.), as well as technical support for end-users. The department also implements and manages cloud services and enterprise software.
You will join the Hosting & Operations teams responsible for managing and supporting the IT infrastructure that hosts the company's applications and services. This includes physical infrastructure (servers, storage, network, etc.) and software (operating systems, databases, middleware, etc.).
This department is divided into 5 teams:
- IT Ser *** Management: responsible for supervising and coordinating the company's IT services, including incident management, change control and problem management;
- Operations Engineering & Cloud Services: in charge of orchestrating inter-application integrations and providing on-cloud services;
- Systems Engineering: responsible for implementing and maintaining the company's complex systems (infrastructure, servers, databases, etc.);
- Site Reliability Engineering: responsible for guaranteeing the availability, reliability and performance of the company's services and systems;
- Network Operations: responsible for implementing and supporting the company's networks, including configuring equipment and resolving complex connectivity problems.
You will work in the Network Operations team, on the Campus network at Marne La Vallee (France), which includes over 1,500 items of equipment (gateways, routers, switches, access points, ISE, etc.) spread across our sites (parks, backstage areas, administrative buildings, etc.).
Your missions?As Lead Network Operations, you will be responsible for coordinating and supervising the network operations team (support and implementation), while also participating directly in support activities. You will work closely with the technical architecture teams, ensuring optimal coordination.Your main responsibilities consist of:
- Manage the activities of the Network team (2 engineers and 2 administrators), including the management of subcontractors (up to 5 ser *** providers);
- Ensure rigorous application of *** Group architecture standards and guidelines;
- Develop and implement robust support procedures;
- Ensure constant compliance with expected ser *** levels, in terms of availability, performance, compliance and security;
- Effectively coordinate change management, incident and problem resolution;
- Ensure regular updating of technical documentation;
- Manage *** land Paris' interconnection needs with the whole group and third-party partners;
- Manage ser *** contracts (Wifi Guest; Wifi Hotels; Network Level 1);
- Work in collaboration with corporate teams in a spirit of continuous improvement of practices and services.
The benefits of this position for you? - A stimulating environment: we welcome your suggestions and your fresh view of the business, as part of a co-construction process. You will work as part of a committed team, in a dynamic environment with the other Team Leaders in the department;
- Opportunities for professional growth: you will be able to acquire versatile skills, thanks to the size and diversity of the network's infrastructure.
A few constraints to consider:
- On-call duty every 5 weeks, 24/7, including nights: you must be able to be on site within 1 hour, and available to work outside normal working hours, including nights;
- You must have a valid driving license (you may drive ser *** vehicles).
The keys to your success?You are our ideal candidate for this position if:
- You are graduated in IT and have acquired at least 4 years' experience as a network engineer, including 2 years in a team management role;
- You have expertise in Cisco switches and routers (level 2 and 3 support);
- You are familiar with ITIL practices;
- You have managed ser *** contracts (SLA management, project management, etc.);
- You are familiar with Palo Alto and CheckPoint firewalls;
- You have experience with Cisco WiFi controllers and Access Points;
- You are familiar with SNMP, DNS, DHCP and Infoblox;
- You are fluent in written and spoken French and English (C2 level), for everyday use, including leading meetings.
You will be successful in this role if:
- You know how to communicate effectively, transparently, regularly and cross-functionally;
- Your systemic vision enables you to review processes and help them evolve;
- You can change direction and accept change, support your team and assume your managerial responsibilities.
The *** land Paris difference?- An exceptional, international and multicultural environment concentrated on a unique site;
- An environment where the values of inclusion and diversity are key, where all employees are encouraged to be authentic;
- A comprehensive integration session and a wide range of skill-development training options;
- Great career opportunities (internal promotion or horizontal mobility);
- Working conditions favorable to your development, a very advantageous home office policy (5 days per month minimum presence on site ; 1 day/week for this position) allowing you to reconcile your personal and professional life;
- A range of exclusive benefits reserved for Cast Members.
Ready to be part of a great human adventure? To join our Cast Members who share the same professional ambition: bring the magic of *** land Paris to life for the millions of visitors who come to our parks every year?
Our recruitment process: - Interview with our recruiter to evaluate the adequacy *** ween your experience, your personality, your expectations and what we can offer you ;
- Interview with your future manager to give you a broader view of the position and evaluate your skills for it ;
- Interview with your future N+2 to be able to envision yourself as a part of our environment.
Applications will be reviewed as they come in.
All you have to do is apply, we are ready to give you the opportunity to showcase your talent!
About *** land Paris: *** land® Paris is a company where dreams really do come true. Here, our Cast Members work on stage or backstage, in hundreds of professions. Their mission: offering every guest an unforgettable *** Experience at our 2 theme parks and our 7 hotels as well as *** Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe!
Creating dreams carries with it many responsibilities. For our resort, long-term development must be rooted in a sustainable tourism model. We have made important social & environmental commitments, which we seek to implement with the continuous involvement of our employees and stakeholders.
About *** : *** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Euro *** Associes SAS , which is part of a business we call *** land Paris .