Around the clock, from around the globe - our Broadcast Engineering team supports live production for television, radio, and digital platforms. You will do much more than keep the lights on - you'll be responsible for supporting state-of-the-art broadcasting infrastructure in bureaus across the APAC region. With over 2,700 news professionals in over 120 countries - we face exciting challenges every minute of every day.
We'll trust you to:
- Troubleshoot and repair faults in a timely manner, to minimise impact to our on-air product, ensuring work is logged and updated using our proprietary ticketing system.
- Maintain an outstanding level of customer ser *** while dealing with production and operations staff. In stressful situations, you must remain calm and reassure team members with regular proactive updates.
- Be comfortable with flexible working hours, which includes being able to work shifts as early as 6:00, weekends and holidays if required.
- Be a self-starter, with a can-do attitude and a passion for our programming and content.
- Participate in technology design/redesign, installation, and integration projects with complex, pioneering technology in an increasingly digital environment. This includes broadcast equipment, servers and networking equipment.
You'll need to have:
- Bachelor's Degree or equivalent experience in Broadcast Engineering, *** Technology or Computer Science.
- A high level understanding of analogue and digital audio and video signal flows.
- Experience troubleshooting faults in baseband video signal flows, networking devices, and hardware and software across Windows, MacOS and Linux platforms.
- Demonstrated ability to react and adapt quickly and decisively in a fast-changing environment.
- Proven excellence in customer service, interpersonal and customer-facing skills.
- Fluency in English is essential for this role.
- Familiarity with standard shared documentation tools such as AutoCAD, Microsoft Excel, SVN, SharePoint or Co *** uence.
We'd love to see:
- Knowledge of specialist broadcast equipment such as EVS Neuron Video Routers, IPtec/Cobalt Video Codecs, Comrex Audio Codecs, RTS Intercom, Allen&Heath Audio Mixers, Sennheiser Wireless Mics/IFBs, SONY Cameras and ETC Lighting Consoles.
- Understanding of IT and Networking technologies such as LAN/WAN Routing, TCP/IP, VMware ESXi, Microsoft Active Directory and simple scripting using PowerShell.
- Experience using software such as ENPS, VizRT, Adobe Creative Suite, Blackbird, Wireshark, Nagios, Grafana, GitHub or similar.
- Fluency in Cantonese or Mandarin Chinese.
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: ***
Learn more about our office and benefits:
Hong Kong | www. *** .com/hongkong
*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.
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