Technical Manager Production Jobs

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including *** , *** News, MS *** , *** , *** Sports, *** , *** Local Stations, Bravo, USA Network, and *** , our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. *** Universal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast *** Universal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

PLEASE NOTE: This is a project / limited term position with an estimated duration of up to 12 months, unless otherwise amended or terminated as deliverables within this project are completed.

The Technical Manager will provide front-line management of personnel, facilities, equipment, operations and technology for a customer driven production operations group. Coordinate all technical and logistical requirements prior to air and then in the control rooms to ensure that all technical aspects of the production go as planned. This position works with and supports productions in the *** Sports Group Stamford facility including the *** Broadcast Network, Golf Channel, Olympic Channel, *** as well as *** Olympics.

Responsibilities:

• Work closely with all show personnel in planning programs and scheduling manpower resources including field crews, edit rooms, control rooms and production ***
• Coordinate and communicate with remote origination locations to ensure technical quality and readiness for air.
• Ensure efficient utilization of company resources within a fast paced rapidly changing environment
• Work with other *** entities, outside broadcasters and vendors to identify, negotiate for and secure required resources.
• Maintain technical and broadcast quality.
• Work closely with engineering to ensure all equipment is meeting client's expectations.
• Ensure compliance with all applicable company policies

Qualifications

Basic Requirements:

• Bachelor's Degree in Communications, Engineering or related field, or equivalent experience.
• Minimumfive (5) years' experience in live, studio television production experience.
• Minimum five (5)years' experience in engineering support and operational experience in broadcast studio and production control room.
• Minimum three (3) years' experience with field/remote production processes and equipment (including satellite/telco and communications) experience.
• Must have proficient computer skills including; Apple, Microsoft O365, and other collaborative software platforms.
• Must be able to work flexible and long hours during the week and across weekends.

Desired Characteristics:

• Strong administrative and organizational skills
• Excellent interpersonal and communication skills
• Should have managerial skills.
• Excellent troubleshooting and problem resolution skills.
• Must understand digital production and file based workflows.
• Work well under pressure, including tight deadlines.
• Clear communication skills with the ability to be effective across diverse groups throughout the company and external vendors.
• Ability to work in a fast-paced, team oriented environment and manage multiple tasks simultaneously

Additional Requirements:

• Interested candidates must submit a resume/CV online to be considered
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Must be willing to work in Stamford, CT
• Must be covered by Solutions, *** U's Alternative Dispute Resolution Program

Required On-Site: This position is required to be performedfrom an *** Universal-designated worksite.

Additional Information

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by emailing [Please reply using Staff Me Up] .

Job Summary:

DE&E Tech Compliance & Governance InfoSec team is seeking a Technical Project Manager / Scrum Master who will be an exceptional addition to our team. We are looking for a dynamic Technical Project Manager/Scrum Master who will be responsible for optimally and efficiently leading sprints from planning to execution to retrospectives in an agile environment for the information security engineering teams. Your role will include running daily scrums, handling the product backlog, collaborating on requirement documentation, running Jira tickets, and unblocking barriers to keep the team moving. You will be responsible to communicate and collaborate primarily with the information security engineers, software developers, program management, and senior management teams. The ideal candidate lives breathe Agile and has a proven track record in implementing the framework and tailoring it to the needs of the team.

This is a 30-month Project Hire position with no guarantee of permanent placement.

**** YOU'LL DO

• Facilitate daily stand-up, sprint planning, sprint review, and sprint retrospective
• Create runbooks/dev guides and recommend procedure changes to improve efficiency
• Guides team in time estimating practices and facilitates team estimates
• Drive sprint execution, communicates with management and stakeholders
• Lead epics, user stories and tasks in JIRA to support estimates and execution
• Handle project co *** icts, challenges, and dynamic business requirements to keep operations running at a high performance.
• Proactively identify and eliminate impediments that may impact program execution
• Thrives in lean, dynamic environments with challenging priorities and leads the team in identifying the right priorities and focus.
• Able to drive engagement in retrospectives for continuous process improvement
• Leads team effort in steadfast improvement, define and implement improvement stories to increase the velocity and quality of the program

• Drive change management through collaboration with the leadership team to identify, design, and implement technology or process solutions that solve complex challenges.
• Identify and proactively drive high-quality project deliverables, dependencies, and critical path items - proactively manage changes in project scope and create contingency plans in a constantly changing environment.

**** YOU'LL BRING

• Bachelor's degree and/or equivalent experience
• Minimum of 5+ years of related work experience
• Demonstrable expertise in agile methodology and frameworks like Scrum, Kanban, etc.
• Thrives in a highly collaborative, fast-paced environment
• Solid understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories etc.) to analyze and improve sprint planning
• Ability to understand and represent both business and technology
• Excellent communications over the phone, meetings, or collaborative platforms
• Self-motivated and organized

MUST HAVE'S

• Jira- must be well versed in Jira to direct other team members who have not used it to full capacity
• Flexibility- We are a fast-paced changing environment and as stakeholders teams are developing, the scope of work is as well. Must be able to be flexible and pivot as needed to align to the business.
• Must be extremely responsive, with a strong sense of urgency and a positive attitude.
• Must have worked in a highly integrated micro-ser *** environment
• Experience with implementing cybersecurity or AWS cloud security compliance

The hiring range for this position in [location] is $123,902 to $166,210 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Enterprises, LLC , which is part of a business we call *** (Corporate) .
*** Enterprises, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including *** , *** News, MS *** , *** , *** Sports, *** , *** Local Stations, Bravo, USA Network, and *** , our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. *** Universal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast *** Universal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are seeking a Sr Agile Technical Program Manager, reporting directly to the Sr. Manager, Technical Program Management to lead, manage, and deliver technology-focused projects and programs targeted explicitly at enabling delivery of content through our pipeline and/or supporting our ser *** architecture and tools.

In this role, you will manage complex technical projects and programs related to cloud account management, developer tooling, and much more, from the planning phase through delivery and support. The right person for this role is not only passionate about "actions over words" but wants to be a part of shaping how our internal engineering teams deliver scalable, and consistent deliverables. The right candidate should be focused on proactively removing impediments from the project, communicating clearly, and reliably providing relevant reporting at both the team and executive level. In this role, you will be expected to:

• Manage delivery of large, high-impact programs aimed at improving operational efficiencies for our Engineering Teams.
• Coordinate cross-organization stakeholders to align our Cloud account management strategy, operationalize established best practices, and provide support and training to maintain account hygiene.
• Translate complex technical information into clear, concise narratives for executives and stakeholders, enabling informed decision-making and alignment with strategic goals
• Align stakeholders from diverse areas of the organization, ensuring unified project goals and successful outcomes
• Ensure all technical projects are understood, documented, and progressing with complete and regular visibility of all timelines, status, progress, dependencies, risks, opportunities, etc.
• Ensure all work is captured, vetted, planned, and tracked within JIRA, according to established practices
• Create, document, operationalize, and maintain technical program management processes
• Act like an owner. Take initiative over found opportunities within our org and lead solution architecture through completion
• Be an advocate, subject matter expert, and coach for agile methodologies and practices and their specific application to our technology and business domain
• Identify technical dependencies and challenges. Evaluate and collaborate with Engineering Leadership to implement technical solutions.

Qualifications

Basic Requirements:

• Bachelor's degree in Software Development, IT/IS Management, Engineering, or equivalent experience required
• 3+ years experience in a role demonstrating strong technical, operational, and analytical skills
• Demonstrated experience completing projects using agile technical project management principles
• Extensive experience in Atlassian tools such as Jira and Co *** uence, leveraging them to manage projects and facilitate collaboration among teams
• Proficient in creating visually engaging and informative "walking" decks and communicating complex ideas to stakeholders in a clear and compelling manner
• Technical knowledge. Able to contribute to technical design discussions.
• Comfortable working with all levels of the organization including senior executives
• Proven ability to i *** uence seniors and peers without direct authority; experience leading cross-functional initiatives with multiple stakeholders
• Talented communicator who skillfully facilitates team collaboration and execution from planning to project launch, with both business and technical teams
• Self-driven, detail-oriented leader who actively works to remove barriers to achieving results
• Proactive change maker, identifying opportunities for improvement in team and project processes, aligning stakeholders to make positive changes, and successfully coaching teams to adopt them
• Successful stakeholder management in highly collaborative, multi-disciplinary development teams

Desired Characteristics:

• Certified Scrum Master
• Certified Scaled Agile Framework (SAFe) Agilist
• Experience with Power BI or similar data visualization tools, with the ability to create insightful reports and das *** ards.
• Familiarity with major cloud platforms like AWS, Azure, or Google Cloud, including their billing and account management systems.
• 5+ years program, product, related management experience in development management, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches
• Experienced in defining and measuring success for process improvements and project or feature launches

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non- *** Universal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by *** Universal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $140,000 base salary only

We are accepting applications for this position on an ongoing basis.

Additional Information

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by emailing [Please reply using Staff Me Up] .

***

At *** , we want to entertain the world and, over the last few years, have been expanding our offerings to products like Live and Games. We aspire to connect our members with a variety of high-quality games that they'll enjoy, starting with mobile but expanding to additional devices through the cloud. We make games for all members, with the conviction that everyone can have fun in a game if we put the right experience in front of them. We want *** to be a global top-5 game company, known as much for its great games as its awesome shows and movies.

The Role

This role will work closely with the Infrastructure Engineering, Game Experience Engineering, Product, and Games *** to ensure we are delivering efficient, scalable, and reliable game streaming infrastructure that is a core part of our Cloud Games program. We are looking for an experienced technical program manager who can partner closely with engineering managers, engineers, product managers, and other technical program managers to execute complex technical programs. If you're looking for a technical and highly dynamic opportunity that will have an outsized impact on the future of software engineering at *** , we'd love to talk to you!

What you will do:

• Build and manage the roadmap, in collaboration with technical teams (including Engineering, Product, Data Science, Game Studio, etc), that focus on building a highly efficient, scalable, reliable, and secure infrastructure
• Leverage deep knowledge and functional expertise to drive road mapping, execution planning and cross-functional alignment across multiple stakeholder groups.
• Craft and drive engagement with partners, work to decompose requirements into technical execution plans with multiple engineering teams, track progress towards goals, and report status to product, customers, and technical leadership.
• Champion breaking out annual goals into measurable milestones while proactively managing risks, blockers, and delays.
• Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.

What we are looking for:

• You have domain expertise in one of the following areas: server infrastructure, distributed systems, game performance optimization
• You are highly skilled, experienced, and enjoy orchestrating programs with many moving parts - people, needs, and technologies
• You have an ability to identify gaps in solutions, debate technical approaches and weigh-in on product vs technology tradeoffs
• You aren't afraid to get your hands dirty, pulling data to provide insight, debug issues, and monitor system health
• You have a data driven mindset in your decision making
• You have a deep understanding and point of view within your technical domain(s) of expertise.

Basic Qualifications:

• 10+ years of experience driving large scale SW projects with engineering and product teams
• 4+ years of software engineering, systems engineering or technical product/program management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience
• Self-starter who enjoys tackling 0 to 1 problem spaces and quickly bringing organization and direction

Additive Qualifications:

• Experience in cloud gaming and/or distributed systems

Location of work:

Our organization has a distributed team across the US. We are considering candidates who are willing to relocate to Los Gatos, California. The expectation is that candidates will work during core Pacific Standard Time business hours.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $240,000 - $725,000.

*** provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are im *** tely entitled to flexible time off. See more details about our Benefits here.

*** is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*** is one of the world's leading entertainment services with over 230 million paid memberships in over 190 countries. In addition to great shows and movies, our membership also includes exclusive access to a growing portfolio of high-quality games. The games platform team is looking for a Technical Program Manager to strengthen our game software development kit (SDK) and game services capabilities in *** 's relatively nascent opportunity in games.

The game SDK and services Technical Program Manager will partner closely with product and engineering to drive impactful cross-functional programs both within the games org and across the company. The role requires strong coordination and collaboration with multiple engineering teams in our core games platform team, *** Game *** organization, design, data science, security and others. This role has the direct opportunity to impact the quality, engagement, and satisfaction of our game development partners - and ultimately our members' satisfaction with *** games on our product.

Responsibilities

• Leading multiple cross-functional programs, in collaboration with product, engineering, design, and data science.
• Provide deep domain expertise to form technical strategies with engineering partners.
• Drive engagement with internal partners, work to decompose requirements into technical execution plans with measurable milestones, effectively optimize scope and schedule, manage cross-functional dependencies, and proactively manage risks.
• Craft clear communication of progress toward goals, reporting status to stakeholders and leadership.

Requirements

• 10+ years of technical program management experience
• Deep understanding and experience with game development SDKs and Services
• Direct experience with game or game platform development is beneficial (TPM, product, development, etc.)
• Highly skilled, experienced, and enjoys orchestrating multi-organizational impacting software programs with many moving parts
• Proven experience creating partnerships with cross-functional teams, driving large-scale technical strategies, debating technical approaches, and building long-term scalable solutions
• Able to identify gaps in solutions and weigh in on product vs. technology tradeoffs
• Excellent written and verbal communication skills, including the ability to clearly articulate the business impact and technical constraints tailored to the audience
• Self-starter who enjoys tackling 0 to 1 problem spaces and scaling 1-100, quickly bringing organization and direction
• Exemplify the *** culture by understanding, advocating, and demonstrating its values

Location of work:

Our organization has a distributed team across the US. We are considering both candidates who are willing to relocate to Los Gatos, California, and fully remote candidates (remote in the US with travel to *** HQ). The expectation is that candidates will work during core Pacific Standard Time business hours.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $240,000 - $725,000.

*** provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are im *** tely entitled to flexible time off. See more details about our Benefits here.

*** is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job Summary:

On any given day at *** Entertainment & *** Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming *** 's *** business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering *** 's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you'd love working for *** Entertainment & *** Technology

• Building the future of *** 's *** business: DE&E Technologists are designing and building the infrastructure that will power *** 's *** , advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day - from *** + and *** , to *** and Entertainment, to *** and *** +, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is the glue of DE&E Technology, with a relentless focus on connecting all the pieces of the business. All the components that make up the organization - engineering, product, design, operations, support and more - come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has visibility and input into all aspects of the team.

As a Technical Project Manager, you'll be responsible for partnering with Program and Engineering managers who are developing the video experiences for the *** Streaming platform. You'll also function as the interface *** ween Product and other Engineering teams, participating in coordination, alignment, road mapping, and the overall seamless delivery of best-in-class consumer applications. You will help ensure our teams are aligned with the product roadmap and deliver best-in-class consumer applications for all of our products.

• You are obsessed with the delivery of quality software, regardless of the challenges
• You promote team synergy among project team members, and foster transparent communication
• You build strong relationships with partnered engineering teams
• You display initiative and take a proactive approach at finding ways to remove barriers to move a project forward
• You are able to stay focused under pressure, prioritizing multiple work streams in a deadline driven environment
• You are constantly seeking ways to improve at every iteration, making suggestions for improvement
• You are an excellent communicator, capable of managing stakeholders in multiple disciplines across several global offices
• You are willing to support your fellow colleagues to successfully complete projects on time.

Responsibilities:

• Responsible for developing a roadmap for the team and keeping it in line with the priorities defined by product
• Execute on several projects concurrently, with a remote & distributed Engineering team, while balancing competing priorities
• Facilitate and solidify project processes by creating, managing, and updating documentation
• Keep stakeholders informed of day-to-day project statuses, updates, and risks
• Cultivate relationships across engineering and technical teams while serving directly as the end-to-end liaison
• Identify solution paths for competing requirements while managing stakeholder preferences
• Demonstrate product knowledge, and facilitate the development of requirements in consideration of known technical capabilities and limitations
• Work with backend and ser *** teams to establish the needs of your team, continually communicate risks to all stakeholders, and facilitate discussions to help remove blockers

Basic Qualifications:

• 3+ years experience as a Project Manager managing large scale projects
• Have technical literacy in order to be able to follow technical discussions and absorb technical documentation
• Proficient understanding of technical architecture and workflow for system/domain of the team(s) and identify potential impacts to components of those systems based on requirements
• Experience running a consumer application development project through the entire SDLC
• Knowledge of project management processes including Agile, Kanban, Waterfall
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Bachelor's degree or equivalent work experience

# *** Tech

The hiring range for this position in Glendale, California is $102,500 - $137,500 per year and in Los Angeles, California is $102,500 - $137,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About *** Entertainment & *** Technology:

*** Entertainment and *** Technology (DE&E Technology) provides the technological backbone and product development for *** 's two *** business units, while helping to keep the company at the vanguard of innovation - enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Streaming Technology LLC , which is part of a business we call *** Entertainment & *** Technology .
*** Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Who we are:

NewsNation is a national cable news network currently reaching approximately 75 million television households across the United States. The network is owned and operated by Nexstar *** Group (NXST).

NewsNation is currently searching for a Technical Manager for our network headquarters in Chicago.

Responsibilities :

• Manage the day-to-day technical and engineering requirements associated with assigned network productions within Chicago *** and control rooms.
• Monitor live shot activity related to show assignment including live guest transmissions. Identify and alert production personnel to issues, measures underway to resolve, progress to that end and production technical issue reports.
• Program control room monitor feeds and "comms" assignments to *** ter facilitate production needs and operational workflows.
• Support the studio and control room environments while overseeing transmission workflows from those environments.
• Establish and maintain a prominent and proactive control room/studio presence to best ensure smooth and orderly technical operations.
• Author an end of shift "Production Technical Report" (PTR) outlining assignment details, technical irregularities, actions taken, and recommendations for follow up.
• Work with Production & Guest Booking personnel in readying live shot transmissions for air and in studio appearance needs.
• Work closely with Engineering group in identifying technical needs related to all NewsNation control room and studio facilities.
• Other such duties as required.

Qualifications:

• 5 years of hands-on studio and control room experience, working in a professional live broadcast television network.
• Must have in-depth knowledge of large-scale studio and remote broadcasting technology and operations.
• Previous experience with ENPS, BitCentral, and Ross Overdrive systems is preferred.
• Working knowledge of HD television systems and formats, including fiber/satellite, bonded cellular transmission, signal workflow, and decoding systems is important.
• A troubleshooter and quick thinker who can diagnose and resolve broadcast technical issues, sometimes remotely, and find work arounds to ensure broadcast quality standards are met. The ability to communicate these fixes clearly and succinctly to others is important.
• Must work well in a collaborative team environment and be able to multitask and demonstrate the tact, diplomacy, decisiveness, and superior people skills required in a live television, high pressure environment.
• All day parts (mornings, evenings, weekends, and holidays) may be a part of the schedule.
• This position requires a highly organized, self-motivated individual who can interface with a diverse group of people and situations, while maintaining a steady and calm demeanor.
• Bachelor's degree in communications or related field preferred.

This position is a full-time staff position which will require membership in IBEW.

Job Summary:

On any given day at *** Entertainment & *** Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming *** 's *** business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering *** 's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you'd love working for *** Entertainment & *** Technology

• Building the future of *** 's *** business: DE&E Technologists are designing and building the infrastructure that will power *** 's *** , advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day - from *** + and *** , to *** and Entertainment, to *** and *** +, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is the glue of DE&E Technology, with a relentless focus on connecting all the pieces of the business. All the components that make up the organization - engineering, product, design, operations, support and more - come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has visibility and input into all aspects of the team.

The Global Program Management team for Data Platforms is focused on driving delivery for DE&E Technology's Data Product and Engineering. This also includes programming systems, distribution of digital and linear networks worldwide, and much more. The department supports a diverse set of *** brands across streaming and digital, including *** +, *** , *** and *** .

The Business Operations - Global Program Management Team in *** Entertainment & *** Technology is looking for a Manager, Technical Program Management to lead the planning and execution of strategic Data Platforms programs within the DE&E Technology portfolio.
This position requires proven experience managing a team of professional employees and in program management. Ideal candidates must be highly proactive, detail-oriented, and work on multiple assignments that may span the department autonomously. They must be capable of clearly communicating schedules, risks, status, and processes to various business and technical audiences. They must partner with program and project managers and technical leads outside their area to coordinate schedules and deliverables.

The Business Operations Team is looking for a Technical Program Manager to drive business-critical initiatives across multiple teams within the *** Entertainment and ESPM Technology. This role will partner with Product Management and Engineering to translate business value into actionable plans and execute on the delivery of strategic initiatives. This role requires technical understanding, attention to detail, a strong sense of accountability and ownership, collaboration, and experience managing cross workstream teams. If you are someone who thrives in a collaborative environment, jumps at the opportunity to work on impactful and complex problems, and constantly seeks out new challenges, then this is a great role for you.

Responsibilities:

• Lead multiple programs across multiple engineering teams to deliver their products, and objectives in a fast-paced and complex environment
• Develop strong partnerships with engineering, product management and analytics leaders to drive focus on strategic and tactical program objectives
• Build strategic relationships with key engineering and business leaders to ensure program success
• Drive teams in planning and executing roadmaps, releases, and work backlogs using agile methodologies
• Lead efforts to identify risks, resolve key project blockers, and establish appropriate resolution paths
• Fill in gaps across roles and functions as needed, performing as an adaptive problem solver
• Develop and execute change management and communication plans and engage with the stakeholders to report progress and raise issues
• Create a collaborative work environment that cultivates shared understanding, transparency, mastery, autonomy, innovation and continuous learning
• Exhibit a high tolerance for context switching and interruptions while remaining productive and able to provide effective guidance

Basic Qualifications:

• 5+ years of experience in technical program management, preferably with a focus on data engineering, data platforms, or data analytics
• Experience with large-scale organizational change efforts
• Experience in building broad, large-scale communications plans on all active initiatives and programs
• Love and interest for Data while taking chaos and turning it into something actionable
• High sense of ownership and focus on building fast with awareness of limitations
• Experience in Agile software development with expertise in Scrum methodology and practices
• Good understanding of SQL, ETL processing, Data Warehousing, and familiarity with BI Visualization tools such as Looker and Tableau
• Working knowledge of modern program management, analysis, tracking, and reporting tools such as Jira/Co *** uence, Airtable, G-Suite (Google: Docs, Sheets, Slides) , and MS Office
• Knowledge of software development life cycle (SDLC)
• BA/BS or equivalent experience required

# *** Tech

The hiring range for this position in Seattle, WA is $129,900 - $174,100 per year and in Santa Monica, CA is $124,000 - $166,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About *** Entertainment & *** Technology:

*** Entertainment and *** Technology (DE&E Technology) provides the technological backbone and product development for *** 's two *** business units, while helping to keep the company at the vanguard of innovation - enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Streaming Technology LLC , which is part of a business we call *** Entertainment & *** Technology .
*** Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

At *** , our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

The Content Acquisition (CA) team is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the *** Terminal and downstream enterprise products. We lead the governance, cost, and quality of data we acquire, and we collaborate with the wider company to develop our data acquisition strategies and ensure we are aligning with the agendas of our key partners.

Within CA, our Client Ser *** team is responsible for acquiring and managing content which is then made available to our client base. For clients who use *** daily, having access to this content in one place makes their workflow more efficient and helps them make more informed decisions. For the content providers, being able to deliver their content to a place where their clients actively operate, ensures greater market presence, and returns on their distribution effort.

The Role:

We have an exciting opportunity for an individual to join our team as a Technical Account Manager, based in the New York office. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, as well as proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely, and effective manner. To do this, you will build strong and lasting relationships with these institutions, have a deep understanding of the technology they use, their goals and challenges, and offer outstanding support to them. You will work closely with Relationship Managers and other business areas to set company strategy around contributed content and ensure your account strategy is aligned with it.

We will trust you to:

• Support our content partners so that they trust us with their valuable content
• Establish, maintain and improve relationships with content partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
• Optimize data ingestion workflows by understanding the data infrastructure internally and externally to help our content providers refine and improve data quality, and optimize content dissemination
• Become a true subject matter authority in OTC pricing data by using business intelligence to help spot trends, pinpoint gaps and areas for data acquisition and data content improvements

You will need to have:

• A Bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
• Minimum of 2 years experience working the financial industry or working directly with clients
• Keen interest in relationship management
• Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
• Confidence to lead strategic technical and business relationships
• Drive and passion to develop your own ideas and strategies for your accounts
• Keen interest and understanding of financial markets
• Experience in using business intelligence tools to identify gaps and trends, or opportunities for product enhancements
• Effective project management skills and ability to prioritize tasks accordingly
• Ability to isolate issues and resolve problems logically
• Ability to adapt within a fast-paced and multifaceted environment, and desire to work on multidisciplinary teams
• Desire to improve and further develop our products

Does this sound like you?

Apply! If we believe that you're a good match, we'll get in touch to let you know the next steps.

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.

Job Summary:

Lead Technical Product Manager

As a Lead Technical Product Manager with Customer Engagement, you will recognize, scope and build strategic solutions across *** Experience businesses. You will use your knowledge of product management, agile and waterfall methodology, project planning, data, ROI, deep understanding of business domains, and interpersonal skills to develop and prioritize product artifacts (features, user stories, etc.) for development. You will also be a key player in sustainment of the solutions built and purchased. You will be responsible for ensuring that solutions exceed expectations by working closely with business partners and users through measurement of key performance indicators.

JOB SUMMARY:
Primary Responsibilities:

• Ownership of the evolution of our Marketing Tools and Products serving as a subject matter expert on current and desired abilities
• Be responsible for driving the vision, market strategy, design, implementation, and sustainment of MarTech products with Leadership and working team inclusive of Product, Compliance, Data, Analytics and Measurement
• Develop and track progress against a product roadmap to build enhancing capabilities over time
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience, demonstrate a clear ROI and drive growth
• Understand the COE marketing approach and its impact across DPEP businesses
• Develop new product ideas and data use cases, and advocate for the use of data and advanced analytics inside and outside the organization
• Compare purchased versus in house solutions including sustainment cost, speed to market and expected product lifecycle
• Create buy-in for the product vision internally and with key external partners as well as across multiple job levels from entry to executive
• Define and track key performance indicators (KPIs)
• Define and track value streams ensuring product features are delivering on said value streams
• Understand market needs for the use of MarTech tools, data and reporting
• Balance commercial, technical, operational, and strategic issues to inform product improvements
• Manage impediments and problems, resolve issues, and fix broken processes where possible
• Lead change, release planning, and management efforts for projects with key and impacted stakeholders
• Be open to feedback from business partners, teams, and peers; willing to give feedback
• Align with other product managers when needed from an overall product, organization, or Guest perspective
• Own business/technical partner relationships and represent business goals/solutions, collaborate cross-functionally to arrive at optimal outcomes for both products and customers

Basic qualifications:

• Possess high levels of ownership, adaptability, and attention to detail

• Ability to find mutually beneficial solutions for all stakeholders
• Experienced in all areas of the Product Process (all phases in Strategy, Execution and Sustainment)
• Demonstrated success defining and launching excellent products
• 5 years Snowflake SQL and 2 years of Python
• Ability to balance multiple competing priorities while maximizing value
• Experienced across a wide array of SDLC practices such as agile, waterfall, and corresponding frameworks
• Knowledge and experience with data, data science, analytics, and business intelligence
• Define, quantify, drive, and champion value add product strategies
• Ability to develop and oversee research needed to determine the needs and desires of customers
• Develop deep business expertise and provide thought partnership around the use of data to solve problems and drive improvements
• Ability to perform across multiple phases of development for complex projects, from ideation to deployment
• Experienced in project management practices, methodologies, and frameworks
• Passionate about delivering data science and engineering projects and features in a team environment
• Genuine empathy for the customer and a commitment to delving deep into the challenges they present or experience
• Proven ability to i *** uence cross-functional teams without formal authority
• Strong oral and written communication and interpersonal skills, including story-telling, relationship-building, i *** uence and negotiation
• Proven track record of products managed, launched, or developed (working samples may be asked for during interview process)
• Creating buy-in for the product vision both internally and with key external partners
• Translating product strategy into detailed requirements and prototypes

Preferred Qualifications

• Deep understanding of tools such as Jira, Co *** uence, Slack, Miro, Product, Board, among others

Required education:

• Bachelor's degree in Business, Marketing, Computer Science, Information Technology, or related field OR equivalent work experience

Preferred education:

• Master's degree in Business, Computer Science, Information Technology, or related field OR equivalent work experience

Benefits and Perks:
*** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only *** can provide. Learn more about our benefits and perks at *** .

#LI-VT1
#DX ***
#DX Marketing

About *** Parks, Experiences and Products:

*** Experiences includes *** 's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. *** 's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; *** store locations around the world; and the shop *** e-commerce platform.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Destinations, LLC , which is part of a business we call *** Parks, Experiences and Products .
*** Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Every great story has a new beginning, and yours starts here.

Welcome to *** Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Staff TPM, Payments - Hyderabad

About *** Discovery:

*** Discovery, a premier global *** and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines *** *** 's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.

For more information, please visit www.wbd.com.

Meet Our Team:

The Commerce group is part of the Core & Data organization within WBD's Global Tech division. Our services handle all aspects of monetizing our streaming services. This includes everything from managing products, pricing, and promotions; selling subscriptions and pay-per-view events; integration with 3rd party providers for global and local payment methods; handling taxes, fraud, financial reporting, and much, much more. We provide the backend APIs that power all our clients, and our teams own design, build, maintain, and are responsible to both deploy and operate our services. The group is currently based in US, Sweden, and Poland and is now expanding in India.

The ideal candidate

• 9 to 13 years of overall experience & 5+ years as a Technical Program Manager working across multiple technical projects.
• Global payments, e-commerce, IAP experience - you've worked directly with payment processors/IAP partners, alternative payment methods (APM's) and have experience working on direct credit/debit card payments, VAT/taxes, fraud, billing, churn
• Monetization experience such as one-time e-commerce or PPV purchases, add-ons, bundles, or subscriptions
• Ability to function effectively and consistently when faced with frequently changing and sometimes ambiguous goals.
• Ability to drive definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements.
• Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team.
• Excellent written and verbal communication skills, with ability to translate complex technical solutions and features into intuitive business concepts.
• Ability to articulate and flag program risks/issues
• Ability to clearly document and speak to program status, next steps, milestones
• Strong business acumen that balances strategic initiatives and engineering needs.
• Strong understanding and experience with development methodologies, including waterfall and agile.
• Ability to learn new development tools and productivity tools in order to continuously improve effectiveness.
• Financial reconciliation and data/analytics experience - you're a data person who can understand and document how data created in Production systems makes its way downstream into business intelligence and financial systems.
• Takes ownership of their work and consistently delivers results in a fast-paced environment.
  

Responsibilities

• Organize and drive requirements and features that deliver reliable payment and recurring billing experiences
• You are able to triage multiple initiatives to make a judgment to tackle the right problems at the right time.
• You are passionate about leading by i *** uence. You have a demonstrated ability to establish a vision and to execute on it.
• You have excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience.
• Create and drive team direction and strategy at all phases of engineering and project management
• Document, articulate and maintain your program's technical and business requirements
• Guide and organize development teams to deliver platform capabilities that are in line with roadmap and program / organizational goals / KPIs
• Work with development teams to tease out implementation details and identify roadblocks before they occur.
• Communicate how product-level goals fit into, and are i *** uenced by, larger divisional goals, and how the team's work impacts the success or failure of the division.
• Discover and articulate technical requirements and dependencies on external development teams and third-party partners.
• Create problem statements and move from those to appropriate and data driven proposals, recommendations, and solutions; then drive alignment across cross-functional stakeholders.
• Understand the flow of Commerce data into business intelligence and financial systems

What We Offer:

• A Great Place to work.
• Equal opportunity employer
• Fast track growth opportunities

We are looking forward to connecting with you!

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits...

*** Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [Please reply using Staff Me Up].

*** runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

The Role:

The Content Acquisition team is an integral part of the Data department. We lead the governance, cost, and quality of the data we acquire and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.

We have an exciting opportunity for an individual to join our team as a Technical Account manager, based in the London office. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, as well as proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely and effective manner. To do this, you will need to build strong and lasting relationships with these institutions, have a deep understanding of the technology they use, their goals and challenges and offer outstanding support to them. You will work closely with other business areas to set company strategy around contributed content and ensure your account strategy is aligned with it.

We'll trust you to:

• Offer outstanding ser *** to our content partners by using your deep understanding of the technology they use, their goals and challenges so that they trust us with their valuable content
• Establish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
• Collaborate with our team of motivated account managers, technical specialists, relationship managers and product managers to *** ter understand our clients' data needs and balance the best of technical and product knowledge to implement solutions
• Optimize data ingestion workflows and improve data quality by understanding the data contribution infrastructure internally and externally
• Become a true domain expert in OTC pricing data by using business intelligence tools to spot trends, identify gaps and areas for data acquisition or enhancements

You'll need to have:

*Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.

• A bachelor's degree or higher in relevant data technology or financial field or equivalent professional work experience
• Minimum of 2+ years of experience working in the financial industry or working directly with clients*
• Exceptional customer ser *** skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
• Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
• Confidence to lead strategic technical and business relationships
• Drive and passion to develop your own ideas, strategies and proactively manage campaigns for your accounts
• Good interpersonal skills and a desire to work directly with customers
• A proactive demeanour with the confidence to challenge the status quo and a real desire to improve practices and processes
• Keen interest and understanding of financial markets
• Experience in finding technical solutions to help automate or improve our content partners' data workflows and find efficiencies, for example improving data creation and distribution capabilities
• Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements
• Experience managing and supporting sell-side accounts, brokers or central banks

We'd love to see:

• Knowledge of FIX Connectivity and the following programming languages: Python, SQL and VBA
• Experience in data analytics tools; business intelligence tools or similar
• Interest in or experience of using data analytical tools to find opportunities for product and content improvements
• Prior experience working as an Account Manager in a tech-focused organization
• Experience with building technology solutions for Enterprise workflow efficiency

Does this sound like you?

Apply! If we believe that you're a good match, we'll get in touch to let you know the next steps.

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonableadjustment/accommodationto qualified individuals with disabilities. Please tell us if you require a reasonableadjustment/accommodationto apply for a job or to perform your job. Examples of reasonableadjustment/accommodationinclude but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please [Please reply using Staff Me Up](Americas),[Please reply using Staff Me Up](Europe, the Middle East and Africa), [Please reply using Staff Me Up](Asia-Pacific), based on the region you are submitting an application for. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 [Please reply using Staff Me Up]

*** runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes.

Our Team:

The Alternative Investment Funds team supports *** 's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in *** ween. Whether a fund investor, manager or advisor, our team has the data, solutions, and industry network to help the clients take their fund and company analysis to the next level.

What's the role:

The Alternatives Technical Account Managers are a group of individuals who play a vital role in delivering exceptional ser *** and technical support to our new and existing Content Partners and customers. Our Account Managers work proactively with our partners to ensure *** is the platform of choice for the dissemination of their content.

We'll trust you to:

• Provide outstanding support to our Content Partners so that they trust us with their valuable content
• Establish, maintain, and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
• Prioritize and lead projects with multiple partners to improve efficiency and return on investment
• Work closely with a team of Account Managers, Technical Specialists, and Product Managers to *** ter understand our clients' data needs and key market trends and develop your account strategy
• Proactively handle campaigns to stay engaged with Content Partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the team
• Become a subject matter expert in Alternative Investments by using business intelligence to help spot trends, identify gaps, and areas for data acquisition and data content improvements

You'll need to have:

• A Bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
• 5+ years of work experience in the Financial Services industry, including exchanges, market data providers, or financial institutions
• Outstanding customer ser *** skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
• Understanding of capital markets and the investment lifecycle for private assets
• Good interpersonal skills and a desire to work directly with customers
• Excellent written and verbal communication skills

We'd love to see:

• Certification such as a CFA charter holder or CAIA[1] [2]
• Experience in using business intelligence to identify gaps and trends, or opportunities for product improvements
• Knowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python

Does this sound like you?

Apply if you think we're a good match! We'll get in touch to let you know what the next steps are.

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.

Job Summary:

About the Role & Team

*** 's Direct to Consumer team oversees the *** and *** + streaming businesses within *** Entertainment helping to bring *** 's best-in-class storytelling to fans and families everywhere.

*** 's Technical Account Management (TAM) team within *** 's Direct to Consumer (DTC) organization are thought and innovation leaders in collaborating with partners across *** +, *** +, and Star+. We are strategic leaders in fostering positive relationships to support *** Streaming's product and technology initiatives across global distribution partners such as top mobile, connected device, consumer electronics, consumer electronics, operators (telco's wireless, pay, MVPD's), and other distribution partners.

Reporting to the Director, Technical Account Management, we are currently seeking a Sr. Technical Account Manager to join the TAM team. The Sr. Technical Account Manager (TAM) coordinates all technical aspects of *** 's partnership with distributors, by collaborating with business development teams to onboard partners, promote the product offering, and develop and implement platform features to support distribution strategies.

What You Will Do

The Sr. TAM bridges the gap *** ween business, product, and technology by overseeing technical relationships with *** 's internal and external partners. They will serve as a liaison and main contact for distribution partners and our technical and product teams, and will lead integrations, conduct technical due diligence on new platforms, and shape partners' future roadmaps.

In this role, regional and global responsibilities often entail collaborating with partners and internal teams in various time zones. A proficient TAM should be adept at working with geographically dispersed teams and may need to travel within the US and internationally. Particularly for this role - this TAM will work with our regional TV (MVPD) and operator (telco, broadband, and mobile) partners in the LATAM regions.

The ideal candidate will possess a deep passion and extensive expertise in digital *** and video streaming solutions, is proficient in leading cross-functional teams in intricate technology integration projects and has familiarity with application development across diverse platforms. Equally crucial is a proven history of developing positive relationships with external third parties and internal *** product, technology, business, and executive stakeholders.

Responsibilities include:

• Support TAM Director in owning the day-to-day relationships with third party partners ensuring delivery of successful integrations and platform launches.
• Establish positive and strong relationships with global distribution partners to identify new capabilities, features, and requirements to provide implementation recommendations to internal business, product, and technology teams.
• Educate and advocate persuasively for DTC product and technology interests to third-party distribution partners.
• Lead requirements identification and technical integrations with third party distribution partners vital to align with business objectives.
• Collaborate with internal product and technology collaborators to identify challenges and blocking issues that require resolution with third party partners.
• Collaborate with internal legal, sales, and business development teams to drive distribution deals to support product and technology goals.

Required Qualifications & Skills:

• Minimum of 5+ years of experience in a technical or product account management role.
• Spanish or Portuguese proficiency.
• Vast experience in orchestrating complex end-to-end technology integration launches for digital *** and streaming video (live and VOD) solutions.
• Detailed understanding of live and VOD streaming video solutions for OTT and Direct to Consumer services.
• Deep understanding of streaming *** consumer electronics (CE) devices and platforms (e.g., web, mobile, connected devices, living room devices, set top boxes, etc.).
• Experience working with third party consumer electronics (CE) partners, technology partners (SoC, middleware, STB OEMs, etc.), and platform distribution partners.
• Experience in video streaming technology (video playback, encoding, packaging, DRM, CDN, etc.)
• Outstanding customer relationship and account management skills, including the ability to i *** uence and advocate for *** Streaming's product and technology initiatives, as well as uncovering implementation requirements.
• Strong communication skills demonstrated through effective verbal, written, and interpersonal abilities, including translating complex technology requirements into business impacts and *** versa.
• Strong attention to detail and analytical ability to investigate complex challenges, determine solutions, and provide recommendations to product, technology, business, and executive stakeholders.
• Ability to uncover the true business objectives and technology requirements to drive towards successful launches with each distribution partner.
• Ability to travel domestically and internationally.

Preferred Qualifications

• Experience working for or with regional or local MVPDs, Pay TV/IPTV providers and/or telcos preferred.
• Experience utilizing Google Suite (Sheets, Slides, Docs, etc.) is a plus.

Required Education

• Bachelor's degree in engineering, computer science, or equivalent years of technical experience within product, *** , video streaming, or related field.

The hiring range for this position in Glendale, CA is $124,000.00 to $166,000.00 per year, and in San Francisco, CA is $135,800.00 to $182,000.00 per year, and in New York, NY is $129,900.00 to $174,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About *** Direct to Consumer:

*** 's Direct to Consumer team oversees the *** and *** + streaming businesses within *** Entertainment helping to bring *** 's best-in-class storytelling to fans and families everywhere.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Streaming Services LLC , which is part of a business we call *** Direct to Consumer .
*** Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.