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3/14

Glendale, CA Details

Full Time

Job Summary:

About the Role & Team

*** 's Direct to Consumer team oversees the *** and *** + streaming businesses within *** Entertainment helping to bring *** 's best-in-class storytelling to fans and families everywhere.

*** 's Technical Account Management (TAM) team within *** 's Direct to Consumer (DTC) organization are thought and innovation leaders in collaborating with partners across *** +, *** +, and Star+. We are strategic leaders in fostering positive relationships to support *** Streaming's product and technology initiatives across global distribution partners such as top mobile, connected device, consumer electronics, consumer electronics, operators (telco's wireless, pay, MVPD's), and other distribution partners.

Reporting to the Director, Technical Account Management, we are currently seeking a Sr. Technical Account Manager to join the TAM team. The Sr. Technical Account Manager (TAM) coordinates all technical aspects of *** 's partnership with distributors, by collaborating with business development teams to onboard partners, promote the product offering, and develop and implement platform features to support distribution strategies.

What You Will Do

The Sr. TAM bridges the gap *** ween business, product, and technology by overseeing technical relationships with *** 's internal and external partners. They will serve as a liaison and main contact for distribution partners and our technical and product teams, and will lead integrations, conduct technical due diligence on new platforms, and shape partners' future roadmaps.

In this role, regional and global responsibilities often entail collaborating with partners and internal teams in various time zones. A proficient TAM should be adept at working with geographically dispersed teams and may need to travel within the US and internationally. Particularly for this role - this TAM will work with our regional TV (MVPD) and operator (telco, broadband, and mobile) partners in the LATAM regions.

The ideal candidate will possess a deep passion and extensive expertise in digital *** and video streaming solutions, is proficient in leading cross-functional teams in intricate technology integration projects and has familiarity with application development across diverse platforms. Equally crucial is a proven history of developing positive relationships with external third parties and internal *** product, technology, business, and executive stakeholders.

Responsibilities include:

Support TAM Director in owning the day-to-day relationships with third party partners ensuring delivery of successful integrations and platform launches.
Establish positive and strong relationships with global distribution partners to identify new capabilities, features, and requirements to provide implementation recommendations to internal business, product, and technology teams.
Educate and advocate persuasively for DTC product and technology interests to third-party distribution partners.
Lead requirements identification and technical integrations with third party distribution partners vital to align with business objectives.
Collaborate with internal product and technology collaborators to identify challenges and blocking issues that require resolution with third party partners.
Collaborate with internal legal, sales, and business development teams to drive distribution deals to support product and technology goals.

Required Qualifications & Skills:

Minimum of 5+ years of experience in a technical or product account management role.
Spanish or Portuguese proficiency.
Vast experience in orchestrating complex end-to-end technology integration launches for digital *** and streaming video (live and VOD) solutions.
Detailed understanding of live and VOD streaming video solutions for OTT and Direct to Consumer services.
Deep understanding of streaming *** consumer electronics (CE) devices and platforms (e.g., web, mobile, connected devices, living room devices, set top boxes, etc.).
Experience working with third party consumer electronics (CE) partners, technology partners (SoC, middleware, STB OEMs, etc.), and platform distribution partners.
Experience in video streaming technology (video playback, encoding, packaging, DRM, CDN, etc.)
Outstanding customer relationship and account management skills, including the ability to i *** uence and advocate for *** Streaming's product and technology initiatives, as well as uncovering implementation requirements.
Strong communication skills demonstrated through effective verbal, written, and interpersonal abilities, including translating complex technology requirements into business impacts and *** versa.
Strong attention to detail and analytical ability to investigate complex challenges, determine solutions, and provide recommendations to product, technology, business, and executive stakeholders.
Ability to uncover the true business objectives and technology requirements to drive towards successful launches with each distribution partner.
Ability to travel domestically and internationally.

Preferred Qualifications

Experience working for or with regional or local MVPDs, Pay TV/IPTV providers and/or telcos preferred.
Experience utilizing Google Suite (Sheets, Slides, Docs, etc.) is a plus.

Required Education

Bachelor's degree in engineering, computer science, or equivalent years of technical experience within product, *** , video streaming, or related field.

The hiring range for this position in Glendale, CA is $124,000.00 to $166,000.00 per year, and in San Francisco, CA is $135,800.00 to $182,000.00 per year, and in New York, NY is $129,900.00 to $174,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About *** Direct to Consumer:

*** 's Direct to Consumer team oversees the *** and *** + streaming businesses within *** Entertainment helping to bring *** 's best-in-class storytelling to fans and families everywhere.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Streaming Services LLC , which is part of a business we call *** Direct to Consumer .
*** Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/13

Media Systems Engineer L4

Los Angeles, CA Details

Full Time

*** is one of the world's leading entertainment services with 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The *** Systems Engineering team is focused on the design, build, implementation, maintenance, and refresh of the image and sound technology systems present in all *** creative environments. This includes but is not limited to, editorial stations, audio mix facilities, technical review environments, screening rooms (large), screening lounges (small), and public-facing exhibition environments such as the Egyptian Theatre in Hollywood, and The Paris Theatre in Manhattan. Additionally, we collaborate with various internal cross-functional partners to develop & deploy innovative workflows for which the creative teams engage with. This can mean on-prem, collocated, or cloud infrastructure-based workflows. We take pride in working to deliver both creatively and technically optimized spaces that empower our end users to actualize their ideas as efficiently as possible.

As a *** Systems Engineer (L4) you will bring a broad set of technical skills and experience in image and sound technology integration and post-production workflows. You bring a development and automation-focused mindset to solving problems, and an impressive history of unique career and life experiences to add a diverse viewpoint to our team as we expand our creative infrastructure around the world.

Be sure to review our culture page and long-term view to learn more about the unique *** culture and the opportunity to be part of our team.

About You

At least 5 years experience in systems engineering; demonstrable technical experience in systems design, product ownership, and iterative design and deployment
Strong knowledge (or even specialization) in the transmission, transport, and routing of audio and video signals and integration of these technologies including:
Baseband (HDMI, SDI, AES3, analog audio)
IP (AES67, ST2110, NDI, and related networking standards)
DSP,
Imaging and color science
High-performance computing and shared storage
Knowledge of AV control/automation systems; direct Q-SYS experience a plus
Knowledge and understanding of OSI network model and how to apply that to AV systems
Experience designing, building and supporting the following environments:
Theatrical exhibition - projection and emissive displays, Dolby Atmos, DCP servers
Post production - VFX, color grading, sound mixing, editorial, ADR, podcasting, QC, motion capture, dubbing
Live events - sound reinforcement, multicam switching, IMAG
Remote/hybrid conference rooms with echo cancellation and multiple cameras
Datacenters, hybrid on-prem and cloud
Broadcast control rooms
High end home theater
Discerning eyes and ears to identify imperfections in compressed or miscalibrated A/V signals and environments
Able to self-organize, prioritize tasks, and clearly communicate key project deliverables with our partners around the globe; acts as an informed captain and make data-backed decisions on behalf of ***
Comfortable both giving and receiving feedback, you are curious and not afraid to ask questions and challenge the way things are done today; farm for dissent and seek alternative views to both problems and your solutions
Identify a problem or opportunity, take ownership, and act on it independently; develop methods and habits to be an informed and motivated product owner
Comfortable sharing your relevant industry knowledge and learned experiences with the team in a concise manner; MSE is constantly honing our skills as a group and identifying new ways to drive impact for the business
Know when to take ownership and when to escalate issues; our teams work to cover a global footprint and having self, situational, and organizational awareness to know when you should take the lead on an issue and when you should bring in reinforcements to help tackle the problem at hand is critical
Experienced in both interpreting and developing technical documentation, diagrams, and templates while being proactive to maintain the accuracy and relevancy of developed materials you have shared with the group or distributed to a project team

Additional Considerations

Engineering Escalations
This role will require travel approximately 20% of the time
Experience working in *** and studio environments is necessary

Preferred experience with the following tools:

Colorfront Transkoder
DaVinci Resolve
Avid Pro Tools
VMware
FilmLight Baselight
Avid *** Composer
Adobe Creative Cloud
Dante Domain Manager
Wireshark

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000-$720,000.

*** provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are im *** tely entitled to flexible time off. See more detail about our Benefits here.

*** is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/12

Project Manager

New York, NY Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

Job Title
Project Manager, Edit Solutions, Entertainment & Tech

Job Description

I. Job Summary | Major goals and objectives.

As a Project Manager on the Edit Solutions team, you will facilitate the execution of sold editorial sponsorships in collaboration with Dotdash *** 's premier editorial brands, such as People, Entertainment Weekly, People en Espaol, Travel+Leisure, Allrecipes and Lifewire. You'll work closely with the editorial teams of these brands across site, social and video, and provide them with a single point of contact *** ween sellers, marketers and clients.

This position reports directly to the Associate Director of Edit Solutions for the Entertainment & Tech verticals with the opportunity to work across all Lifestyle & Entertainment brands in the Dotdash *** portfolio.

II. Essential Job Functions

Weight %

Accountabilities, Actions and Expected Measurable Results

70

Assess contractual obligations and translate them to launch deliverables.
Coordinate across multiple internal teams (Editorial, Video, Social, Account Strategy and Sales) to ensure flawless execution of sold editorial sponsorships.
Develop and maintain detailed project plans for all assigned campaigns, spanning new content creation, client integrations, social *** , program promotional plans and more.
Identify and develop solutions for process gaps and inefficiencies.

Maintain a working knowledge of digital ad solutions and applicable organizational standards.
Lead cross-team production status meetings.

100%

III. Minimum Qualifications and Job Requirements | All must be met to be considered.

Education:

BA/BS degree, preferably in Marketing, Advertising, Business or related field or combined relevant experience.

Experience:

3-4 years experience in a client services, account management, digital *** planning or project coordinator role.
Experience developing and managing production timelines to facilitate work across multiple teams.

Specific Knowledge, Skills and Abilities:

Experience in use of collaboration software, such as Airtable; preferred but not required.
High attention to detail with consistent follow-through.
Be able to think strategically and act tactically. Willing to roll up your sleeves and do what needs to be done to independently and creatively solve problems.

% Travel Required (Approximate) :

It is the policy of Dotdash *** to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing ddm.[Please reply using Staff Me Up] .

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***

Pay Range
Salary: $63,000 - $90,000

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash *** 's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash *** provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash *** and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

#NMG#

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/12

Project Manager

Seattle, WA Details

Full Time

Job Title
Project Manager, Edit Solutions, Home and Travel

Job Description

I. Job Summary | Major goals and objectives.

As a Project Manager on the Edit Solutions team, you will facilitate the execution of sold editorial sponsorships in collaboration with Dotdash *** 's premier editorial brands, such as Travel + Leisure, Real Simple, The Spruce, MyDomaine, Food & Wine, and Allrecipes. You'll work closely with the editorial teams of these brands across site, social and video, and provide them a single point of contact *** ween sellers, marketers and clients.

This position reports directly to the Director of Edit Solutions for the Home and Travel verticals, with the opportunity to work across all Lifestyle brands in the Dotdash *** portfolio.

II. Essential Job Functions

Weight %

Accountabilities, Actions and Expected Measurable Results

70

Assess contractual obligations and translate them to launch deliverables.
Coordinate across multiple internal teams (Editorial, Video, Social, Account Strategy and Sales) to ensure flawless execution of sold editorial sponsorships.
Develop and maintain detailed project plans for all assigned campaigns, spanning new content creation, client integrations, social *** , program promotional plans and more.
Identify and develop solutions for process gaps and inefficiencies.

Maintain a working knowledge of digital ad solutions and applicable organizational standards.
Lead cross-team production status meetings.

100%

III. Minimum Qualifications and Job Requirements | All must be met to be considered.

Education:

BA/BS degree, preferably in Marketing, Advertising, Business or related field or combined relevant experience.

Experience:

3-4 years experience in a client services, account management, digital *** planning or project coordinator role.
Experience developing and managing production timelines to facilitate work across multiple teams.

Specific Knowledge, Skills and Abilities:

Experience in use of collaboration software, such as Airtable; preferred but not required.
High attention to detail with consistent follow-through.
Be able to think strategically and act tactically. Willing to roll up your sleeves and do what needs to be done to independently and creatively solve problems.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/12

Sales Manager

London, United Kingdom Details

Full Time

Job Summary:

Overall Purpose of the Role
Plan and execute long term and fiscal year strategies. Be responsible for the commercial management of a series of our existing accounts. Evaluate licensee base and drive a rationalisation plan to ensure effective and focused business management and strategic planning to support growth across categories. Identify, pitch and secure new licensees that enhance the category growth in a substantial manner.

Relationships are key to the success of this role, both internally and externally. You will be required to actively manage and cultivate the engagement, partnership and joint business planning with each account, new and existing, in order to negotiate regional contracts and ultimately drive and deliver strategic growth in licensing sales on behalf of the EMEA business.

Apply creativity, commerciality and expertise in relevant category product development and utilise knowledge of digital, social and bricks and mortar marketing alongside key trends and consumer insight to develop and drive succinct strategies cross company and departmentally. Be agile in order to capitalise on the moment and identify new opportunities and target partners.

Areas of Responsibility

In conjunction with Senior Licensing Sales Manager/Licensing Sales Director, implement the long-term strategy for specific department in collaboration with relevant stakeholders
Using key trends as well as commercial and consumer insight, develop and drive succinct strategies cross company and departmentally whilst being agile to capitalise on the moment and identify new opportunities and target partners
Manage the annual operating plan and quarterly forecasting process, developing supplier (licensee) objectives and strategies, working with markets, consumer demo groups, category teams, franchise, marketing, product development and finance to drive growth
Actively manage and cultivate the relationship engagement, partnership and joint business planning with each EMEA account, new and existing
Execute contract negotiations for certain accounts and appropriately inform all key stakeholders (global, EMEA and local)
Work closely with the creative teams, and where required Global Interactive Experiences, on product development and the marketing teams to support the sale of the product as required by licensee/retailer
Communicate the International Labour Standards (ILS) process and be the conduit *** ween the supplier and *** (TWDC) ILS team as directed
Execute new business development pitches and develop research projects with a focus on identifying scalable opportunities
Coordinate and actively contribute in market meetings
Collaborate and develop strong relationships with *** market teams providing information and regular strategy and franchise updates as well as understanding and satisfying local market needs and differences. Utilise these relationships to share best practise
Build relationships with the international DCP teams in order to share knowledge and best practices

Training and Professional Development

Operate with integrity, champion change and be a good ambassador for ***
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources through D Learn, the OTS (organisation and talent solutions) online hub, instructor-led courses and on-the-job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice
Manage the training and development of all direct reports ensuring commitments are set, regularly reviewed, and feedback shared where applicable
Contribute to maintaining and enhancing the standard of training and development, encouraging participation so that everyone has the tools and resources to do their role effectively and efficiently

Areas of Accountability

Accountable to Licensing Sales Director and/or Senior Licensing Sales Manager
Accountable for delivering against annually agreed performance commitments
Accountable for delivering against part-targeted financial royalty revenue annually
Accountable for management of the annual operating plan and quarterly forecasting process as directed
Accountable for cultivating and maintaining productive relationships and collaborating across departments internally and externally
Accountable for contributing to the success of the team
Accountable for operating with a sense of urgency
Accountable for the effective management of team where applicable

Experience and Professional Qualifications Required

A background in fashion buying and product development, merchandising or commercial fashion sales, (for softlines roles only)
Manager level experience in a commercial function within the FMCG sector with direct P&L responsibility essential (for FMCG roles only)
Manager level experience in a commercial function within the sports and/or consumer technology sector essential (for Hardlines Sports Tech only)
Degree level education in a related field or equivalent work experience
Experience within consumer products business
Proven experience of building effective relationships, leading and managing change and collaboration across departments to achieve financial targets and joint goals
Proven experience of developing the performance of a team

Skills Required

Financial acumen - an ability to translate numbers into a working plan
Ability to analyse data, construct practical conclusions and implement recommendations to achieve business targets
An ability to be agile in order to capitalise on the moment and identify new opportunities and target partners
Resilient and nimble in an ever changing landscape
Computer literate including MS Word, Excel, PowerPoint and Keynote
Written and spoken English for business use, essential; other European languages, beneficial
A good eye for digital, social and brick and mortar marketing
Excellent commercial and strategic approaches to problem solving and innovation
Exceptional planning and organisation skills
Strong i *** uencing skills with the ability to achieve buy-in at all levels
Forward thinking with the ability to take industry trends and translate them into something that drives growth for TWDC
Cultural sensitivity and an understanding of local markets across EMEA

Additional Information

Flexibility for occasional UK, European or international travel may be required
Contribution to ad-hoc projects as the business requires
Different to contracted hours and/or additional hours may be required to meet business needs
Based in our Hammersmith office 4 days per week

About Consumer Products Games & Publishing:

The *** Parks, Experiences and Products segment includes *** 's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. *** 's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; *** store locations around the world; and the shop *** e-commerce platform.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Limited , which is part of a business we call Consumer Products Games & Publishing .
*** Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/12

Content Relationship Manager - Id Services Figi/Symbology

London, United Kingdom Details

Full Time

*** runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team:

Our team supports Open Symbology and drives efforts to contribute to universal and standard systems for instrument identification. This includes *** 's responsibilities as a Registration Authority and Certified Provider for the Financial Instrument Global Identifier (FIGI), which is currently a standard of the Object Management Group and the American National Standards Institute. We are also an accredited Local Operating Unit (LOU) of the Global LEI System (GLEIS) authorized to create, assign and maintain LEIs, which are increasingly being used by regulators Identifiers which are crucial to the financial industry and gaining market acceptance of the FIGI and Open Symbology is a major initiative for our data.

What's the Role?

As a Content Relationship Manager, you will be responsible for maintaining integrity of the FIGI, ensuring our data is fit-for-purpose for our clients. You will assist our clients with FIGI and LEI requests by building relationships. You will also assist with FIGI integration and mapping queries pertaining to our OpenFIGI API as well as gain an understanding of our customer's workflows. You will also have an opportunity to assist with marketing strategies to promote FIGI and Open Symbology within the financial industry.

We'll trust you to:

Become a subject matter expert on the FIGI and LEI
Provide outstanding customer ser *** by handling client requests generated through our FIGI and LEI platforms and assist with client mappings as needed
Build strong collaborative relationships with clients and within the industry to understand where FIGI can play a part in client workflows and/or fit within industry requirements
Partner closely with internal partners to *** ter understand our clients' data needs or trends and identify any potential gaps where FIGI can help provide a solution
Quality check our FIGI data to ensure outstanding data coverage and quality
Stay informed about the financial markets to spot trends, look for new opportunities and establish credibility with our clients by understanding their business
Engage in self-development to maintain and improve knowledge of the *** system, which constantly evolves as new data and analytical tools are added

What you'll need:

*Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.

4+ years of relevant work experience in data management, client service, sales support, or marketing*
Excellent written and verbal communication and customer ser *** skills, with the ability to initiate, develop and manage relationships with market players
Strong understanding of the markets, countries, and industry covered, as well as financial instruments across asset classes
Strong understanding of our customers' workflows and data needs to ensure our offering is fit-for-purpose
Strong ability in proactively researching and seeking out meaningful industry engagements to attract new relationships that will enable *** ter brand recognition for the FIGI and Open Symbology
Strong project management and presentation skills, and experience working with tight deadlines
Willingness to travel within the region

We'd love to see:

An understanding of market identifiers and their function within the financial industry
An established network within the financial industry, including relationships with regulators and government agencies
Knowledge of F&O products and derivatives
Familiarity of data visualization tools, specifically QlikSense
Knowledge of web technologies such as Python, NodeJS, JavaScript, JSON, and HTML a plus
Solid understanding of Excel and sophisticated spreadsheet techniques

Does this sound like you?

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*** is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or [Please reply using Staff Me Up]

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/10

Manager, Ip Relations

Tokyo, Japan Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

It's an amazing time to be joining *** as we continue to transform entertainment globally. *** is the world's leading internet entertainment ser *** with over 260+ million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Opportunity

We are searching for a Manager, IP Relations for our Content Licensing team based at our Tokyo, Japan Office. The Manager will be a part of the team that owns TV and film programming and acquisitions across the country, and they will also work very closely with the *** IP Scouting Team. This team is responsible for identifying and acquiring books and other forms of intellectual property for TV and film adaptation, as well as working hand-in-hand with the various *** content teams and producer deals to help curate material for their specific television and film slates. In addition, the team also handles rights checks, provides coverage on material, and helps maintain an up-to-date internal information system on the current book/IP-to-screen marketplace.

The Manager should - first and foremost- love to read books including manga, and consume other *** ! And not only that, but talk about them, have an authentic point of view (good AND bad) on them, and be able to effectively pitch the material to executives and producers. This position will primarily oversee day-to-day IP scouting and acquisitions for Japanese IP for Content teams across the globe, and act as a liaison *** ween the IP team and the content executives for both feature films and television series. They will be responsible for the relationship with the partners and IP rights holders and often act as the liaison on behalf of the Content Creative teams. The Manager will be the point of contact and liaison *** ween the IP owner and the Content team. We are specifically looking for someone who has relevant experience in the publishing or film/TV market in Japan, as well as some form of specialization or in-depth knowledge of the book/IP-to-screen marketplace. The ideal candidate is not only passionate about books and intellectual property, but is excited at the opportunity and challenge, and enjoys working in a collaborative "all hands on deck" group setting.

Responsibilities and oversight include:

Identifying and evaluating books and intellectual property (manga, webtoons, anime, graphic novels, articles, short stories, podcasts, etc.).
Developing an authentic point of view on material and the ability to pitch the material to executives and producers.
Interacting daily with the content teams, business affairs, legal team, marketing, and producers.
Proactively maintaining and developing relationships with agents, editors, publishers, scouts, authors, journalists and other IP rights holders and aggregators.
Be a liaison *** ween our Content Team, and the partners and IP rights holders, and lead negotiations and deal conversations.
Researching and compiling reports and lists based on content team mandates and arenas of interest, as well as helping to maintain our internal IP database.
Attending relevant industry conferences, book fairs, and events, as well as some travel to liaise with our colleagues in other regions and countries.

About you:

A passion for TV/film/pop culture and reading, and the ability to evaluate material quickly and with an eye towards adaptation.
Extensive knowledge of Japanese content including live-action films and series, anime, and manga
Knowledge of the current book/IP-to-screen marketplace (deal-making, authors of note, buzz-worthy books, and IP already being developed).
Minimum 7 years of experience in the entertainment industry (book scouting, film/TV creative executive, publishing/editorial work, *** rights representation; a combination of these fields is preferred) with negotiation/sales experience
A collaborative teammate who not only contributes ideas and feedback, but also has the ability to pivot easily to changes internally and in the marketplace.
A commitment to diverse and inclusive storytelling and helping to identify marginalized voices that have traditionally not been represented on screen.
Experience with interacting and engaging with executives, producers as well as representatives, authors, and industry contacts externally.
Strong organizational skills, critical thinking, attention to detail, and an ability to multitask.
Ability to manage and process detailed information while keeping perspective on the bigger picture
Demonstrated ability to work cross-functionally and across multiple geographies and time zones
Excellent project and time management skills
Strong written and verbal communication skills.
Fluency in English and Japanese is required.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military ser *** status, or disability status.

*** ***

*** Japan will not accept unsolicited resumes or applications from recruitment agencies, and we will not be responsible for any related fees. Please do not forward resumes to our career page or employees.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/9

Sales Manager

Istanbul, Turkey Details

Full Time

Job Summary:

We are looking for a Licensing Sales Manager for our Istanbul office with a Fixed Term Contract (End date: 31/01/2025).

Overall Purpose of the Role
Responsible for key commercial licensing activities with a specific focus on the relevant category. Covering a wide portfolio of licensees, implement and execute regional (EMEA) long-term and fiscal year strategies to maximise the product category to reach all consumer demographics and maximise sales and earned revenue.

The Opportunity & Responsibilities

In conjunction with Senior Licensing Sales Manager/Licensing Sales Director, and in line with the regional strategy, develop, set and execute local market strategies for the relevant category in conjunction with relevant stakeholders including plans for new business for each sub-category and franchise.
Manage the annual operating plan and quarterly forecasting process, developing licensee objectives and initiatives to drive growth, working with franchise, marketing, product development and finance.
Actively manage and cultivate the relationship engagement, partnership and joint business planning as appropriate with each licensee, new and existing.
Conduct or be involved in contract negotiations with licensees and distributors as appropriate to maximise *** royalty revenue and appropriately inform all key stakeholders with the relevant information (global, EMEA and local as required).
Work closely with the regional creative teams, local product approvers, franchise and marketing teams to support the sale of the product as required by the licensee/retailer.
Communicate the International Labour Standards (ILS) process and be the conduit *** ween the supplier and *** (TWDC) ILS team as directed.
Collaborate and develop strong relationships with *** market teams providing information and regular strategy and franchise updates as well as understanding and satisfying local market needs and differences. Utilise these relationships to share best practices.
With the support of senior managers and in conjunction with the legal team, deal with any legal issues affecting the licensees.

The Experience We Require From You:

A background in fashion buying and product development, merchandising or commercial fashion sales (for Softline roles only),
Manager-level experience in a commercial function within the FMCG sector with direct P&L responsibility essential (for FMCG roles only),
Experience in consumer products commercialisation
Proven experience in building effective relationships, leading and managing change and collaboration across departments to achieve financial targets and joint goals,

Skills Required

Fluent English is a must for this role.
Financial acumen - an ability to translate numbers into a working plan.
Ability to analyse data, construct practical conclusions and implement recommendations to achieve business targets.
A good eye for digital, social and brick and mortar marketing
Computer literate including MS Word, Excel, PowerPoint and Keynote

About Consumer Products Games & Publishing:

The *** Parks, Experiences and Products segment includes *** 's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. *** 's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; *** store locations around the world; and the shop *** e-commerce platform.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with TWDC Turkey , which is part of a business we call Consumer Products Games & Publishing .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/8

On-air Personality

Houston, TX Details

Full Time

ABOUT THE ROLE & TEAM:

*** Radio is seeking a full-time On-Air Personality that is energetic, interactive, and social *** savvy to bring that passion to one of Houston's most popular radio stations QUE BUENA 102.9

ABOUT YOU:

The successful candidate will perform On-Air Duties as assigned, and in the community as assigned by Content Director for our Regional Mexican Station.

YOUR DAY-DAY:

Responsible for creating, writing, and delivering creative elements on-air, including attention-grabbing topics/issues for the show.
Follow designated show format.
Perform activities which will include producing content for *** websites and Social *** pages and promoting various company accounts.
Always maintain compliance with FCC regulations, including awareness of prohibited language on-air
Research information as requested for show.
Create bits and/or stunts to be used during their show, as appropriate.
Air music as scheduled and as provided by the Content Director
Air all liners, promos and commercials as logged.
Operate system board efficiently, including making necessary stop breaks and timely announcements, including sponsorships and name mentions.
Creative production and editing of commercials (voiceovers) for clients and station as directed by Production Manager
Create and write copy as assigned.
Works with the traffic department to ensure all commercial copy is correct and dates and times of airing are as provided by sales.
Meets with clients when necessary to prepare commercials on and off site.
Assist in the development and carrying out of station and on-air promotions.
Follow contest rules and station rules regarding station contests.
Participation in remotes and van hits as assigned by Content Director/Promotions Supervisor
Live appearances/broadcasts on location as assigned by Content Director/Promotions Supervisor
Participation and involvement within the community
Drive to events/remotes and other special occasions, as needed.
Produce timely, complete, and accurate reports, as requested.
Special attention to deadlines
Regular attendance and punctuality
Other duties as deemed necessary.

YOU HAVE:

Passion for Music is a MUST
High School Diploma preferred.
Must have excellent ability to speak, read and write Spanish and English
Must be able to work flexible hours, including evenings and weekends.
Ability to work with all levels of management.
Knowledge of Microsoft Office/Outlook software packages
Knowledge of programming and production software (i.e. Zetta, Audition, Console Production, Collateral Hardware, and Music Master)
Excellent interpersonal skills
Enthusiastic, dedicated, and self-motivated
Good problem solving and organizational skills.
Must have a valid driver's license, adequate transportation for driving and a good driving record.
Must be willing to work from office in Houston, TX
Must be available to travel out of city, state, and country.

OUR BENEFITS:

Televisa *** believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options.

If this position is NOT Hybrid and requires the employee to be either 100% onsite OR open to 100% remote/work from home, please add one of the following LinkedIn hashtags here:

#LI-ONSITE (for 100% onsite requirement)

*** is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/8

On-air Personality

Houston, TX Details

Full Time

Responsible for creating, writing, and delivering creative elements on-air, including attention-grabbing topics/issues for the show.
Follow designated show format.
Perform activities which will include producing content for *** websites and Social *** pages and promoting various company accounts.
Always maintain compliance with FCC regulations, including awareness of prohibited language on-air
Research information as requested for show.
Create bits and/or stunts to be used during their show, as appropriate.
Air music as scheduled and as provided by the Content Director
Air all liners, promos and commercials as logged.
Operate system board efficiently, including making necessary stop breaks and timely announcements, including sponsorships and name mentions.
Creative production and editing of commercials (voiceovers) for clients and station as directed by Production Manager
Create and write copy as assigned.
Works with the traffic department to ensure all commercial copy is correct and dates and times of airing are as provided by sales.
Meets with clients when necessary to prepare commercials on and off site.
Assist in the development and carrying out of station and on-air promotions.
Follow contest rules and station rules regarding station contests.
Participation in remotes and van hits as assigned by Content Director/Promotions Supervisor
Live appearances/broadcasts on location as assigned by Content Director/Promotions Supervisor
Participation and involvement within the community
Drive to events/remotes and other special occasions, as needed.
Produce timely, complete, and accurate reports, as requested.
Special attention to deadlines
Regular attendance and punctuality
Other duties as deemed necessary.

YOU HAVE: (aka Qualifications)

Passion for Music is a MUST
High School Diploma preferred.
Must have excellent ability to speak, read and write Spanish and English
Must be able to work flexible hours, including evenings and weekends.
Ability to work with all levels of management.
Knowledge of Microsoft Office/Outlook software packages
Knowledge of programming and production software (i.e. Zetta, Audition, Console Production, Collateral Hardware, and Music Master)
Excellent interpersonal skills
Enthusiastic, dedicated, and self-motivated
Good problem solving and organizational skills.
Must have a valid driver's license, adequate transportation for driving and a good driving record.
Must be willing to work from office in Houston, TX
Must be available to travel out of city, state, and country.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/8

Product Manager

Shanghai, China Details

Full Time

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including *** , *** News, MS *** , *** , *** Sports, *** , *** Local Stations, Bravo, USA Network, and *** , our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. *** Universal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast *** Universal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Universal Products & Experiences globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Along with franchise brand management, UP&E's core businesses include Consumer Products, Games and Digital Platforms based on the company's extensive portfolio of intellectual properties created by Universal Pictures, Illumination Entertainment, *** , and *** Universal cable and television. UP&E is a business segment of Universal Parks and Resorts, and part of *** Universal, a subsidiary of Comcast Corporation.

Job Description

As aProduct Manager, you will work closely with gaming or digital content partners to utilize Universal IPs in developing gameproducts. You will be responsible formonitoringthe game production process at all stages, ensuring quality, progress and game content remains consistent with the original IPs and fully leverages its potential.

Help partners gain a deep understanding of licensed IP andmovieworldview, assist partners to *** ter combine gameplay and IP, and find a balance *** ween gameplay and IP brandmanagement
Collaborate closely with gaming or digital content partners to devise and execute game production plansand milestone schedules,ensuring on-time delivery and quality standards.
Communicate and collaborate with HQ and local team (Production/Creative/Marketing/Franchise/PR/VO) throughout the game production process, including providing organized assets and detailed context for content reviews.
Serve as a content supervisor, reviewing game design, storyline, and dialogue to ensure consistency with the essence and standards of the original IP and story.
Play game builds to test technical stability, game mechanics, user flow, and 'fun factor'.
Understand business requirements of project and adjust game development strategies accordingly to ensure smooth project execution.

Qualifications

Basic Requirements:

Minimum 5 years of experience in game production
Excellent communication and coordination skills, able to build and drive effective collaboration with both internal and external stakeholders.
Fluent written and oral communication skills in both Chinese and English.
Have an in-depth understanding of game development processes and be able to effectively solve problems and tackle challenges with proactivity, creativity and agility.
Have in-depth understanding of China gaming market.
Strong project management and organizational skills.
Excellent presentation skills in front of global stakeholders and external partners.
Must be able to travel. The role will require extensive travels across Greater China and/or international trips.

Desired Characteristics:

Having successful project/product experience will be preferred.
Strong interests in film and IPs, with the ability to understand and reflect the essence of the original IP.
Self-motivated professional with ability to work with team spirit
Experience of working in an international environment will be preferred

Additional Information

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/8

Senior Manager - Contact Center Operations

Singapore, Singapore Details

Full Time

Job Summary:

The Sr. Manager, Contact Center Operations - S.E. Asia is responsible for the strategic planning and execution of all call center operations. This leader will serve as the primary liaison, responsible for maintaining and enhancing the relationship *** ween *** Cruise Line and our Business Process Outsourcing (BPO) in Southeast Asia. In this critical role the Sr. Manager will oversee a high-volume call center; providing indirect supervisory support to a team of leaders responsible for integration, communications, quality assurance, training and labor; working with our BPO partner to meet sales and ser *** goals, and drive performance expectations and accountability to ensure they are met or exceeded. He/She i *** uences internal and external executive stakeholders and is accountable for the implementation of new initiatives. In addition, this leader analyzes key metrics and trends and works with our partners to maximize business efficiencies and results, improve processes, and ensure resources are properly allocated and consistency amongst teams is maintained.

RESPONSIBILITIES:

Foster and nurture a strong and collaborative partnership with the BPO, acting as the central point of contact and ensuring effective communication and alignment.
Oversee the operation of a high-volume call center ensuring sales and ser *** goals are met or exceeded.
Continuously assess the BPO's performance to identify areas for improvement and work with internal and external partners to implement
Formulate and determine strategic direction for the operation and key business initiatives by creating and articulating a clear and concise vision.
Inform and i *** uence internal and external executive stakeholders and provide recommendations to maximize revenue and increase Guest satisfaction.
Easily shift *** ween strategy, implementation and operations, ensuring smooth and successful transition.
Maintain mastery and command of industry practices and business policies.
Understand key metrics and trends to maximize business efficiencies, improve processes, ensure resources are properly allocated and drive consistency amongst teams.
Drive results in a metric-driven environment ensuring performance expectations are met or exceeded.
Provides indirect supervisory support for local team and BPO partners including identifying performance gaps and determining appropriate solutions if needed. May train, mentor and guide others.
Proactively utilize critical thinking skills to make strategic decisions and perform time-sensitive actions to ensure the Cast, Guest and Business are considered.
Provide clear, concise and consistent communication on the business' direction and lead change.
Collaborate and build credibility with key partners to ensure alignment, consistency and best practices are shared.
Leverage multiple software applications to effectively research, support and manage a team.
Protect Guest security by handling sensitive Guest information with the highest level of integrity.

BASIC QUALIFICATIONS:

Ability to learn and retain a significant level of knowledge of multiple lines of business, products and policies.
Proven experience creating clear and consistent strategies and direction, with a talent for planning and development of an evolving area.
Ability to shift from strategy to implementation, with proven experience implementing new initiatives.
Ability to research and analyze key metrics to maximize business efficiencies.
Motivated self-starter who takes independent action to hold self, Leaders and business partners accountable in a metric-driven environment to drive revenue, manage costs, and deliver on expected sales and ser *** goals.
Ability to provide coaching and feedback to Leaders, including monitoring performance, analyzing gaps and identifying solutions.
Ability to work closely with BPO to define goals, ensuring they are met or exceeded. Take proactive measures to address any performance gaps and identify solutions and improvements, working with the BPO to implement and evaluate.
Process-centric thinking, strong organizational skills, time management skills, attention to detail, and ability to recognize process improvement opportunities.
Ability to brainstorm and effectively share thoughtful opinions that take a product/experience from good to great.
Clearly communicate key information to Cast Members at all levels of the organization, both verbally and in writing with proven experience in developing and facilitating presentations.
Strong partnering, i *** uencing and relationship-building skills.
Ability to lead and thrive in a dynamic, ever-changing call center environment and maintain professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Problem solving and decision-making skills.
Ability to manage, lead and build a team of diverse Cast Members and Leaders while maintaining relationships with the BPO
Computer proficiency and ability to work in multiple software applications.
Ability to be flexible with work schedule, including weekends, early and late meetings, variable shifts and holidays to support the operation. Travel required.
Bachelor's degree or work equivalent.

PREFERRED QUALIFICATIONS:

Working knowledge of cruise industry, travel agency community and/or the *** Cruise Line Product.
Prior call center leadership experience.
Proven experience with call center metrics, call routing, call monitoring and/or ACD administration.
Bilingual, Multilingual.

*** is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About *** Parks, Experiences and Products:

The *** Parks, Experiences and Products segment includes *** 's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. *** 's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; *** store locations around the world; and the shop *** e-commerce platform.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** (Southeast Asia) , which is part of a business we call *** Parks, Experiences and Products .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/8

Senior Manager, Revenue Management

Singapore, Singapore Details

Full Time

Job Summary:

Our shoreside Cast Members support Crew Members and strategy efforts for our fleet of six ships and growing. Chart the course for an incredible career journey with *** Cruise Line!

We Are...

*** Cruise Line Revenue Management is responsible for fleet-wide pricing, revenue planning, and inventory control.
The Sr. Manager - Revenue Management is the resident expert and representative for the local Revenue Management team. They have a wide range of responsibilities related to the price each guest pays to sail, including dynamic pricing, yield management, revenue planning, and inventory control. They also have responsibility for integrating the ship specific revenue strategy with that of the fleet, communicating performance to senior leadership, and leading the local Revenue Management team. This includes two Cast Members with varied responsibilities including implementing inventory control strategies, processing requests for Cast and vendors to sail on business, onboard pricing strategy, and ship specific reporting.

Position Responsibilities:

Develop and implement yield management and stateroom inventory strategies
Increase prices for select sailings and stateroom categories based on demand
Uncover trends and actionable insights from Tableau visualizations and advanced analytical tools within the Revenue Management System to justify pricing decisions at the sailing, stateroom category, or passenger level
Develop opening pricing and promotional offer strategies to drive demand and conversion utilizing detailed analysis of booking trends and competitive intelligence
Assemble presentations for VP/SVP levels, including opening pricing for inventory releases several times per year
Partner with the Contact Center, Operations, Marketing, and Sales to ensure support of revenue initiatives while prioritizing the guest experience
Lead two Cast Members with varying responsibilities, including but not limited to:
Executing inventory control strategies in *** Cruise Line's reservation system, including overselling and upgrading, opening and managing promotional offers, and blocking rooms for maintenance
Monitoring exception reporting to ensure policies are being followed
Collaborating with the Sr. Manager to generate group quotes for Sales team
Partnering with various departments to problem solve reservation challenges and apply Guest Communications voucher to reservations
Analyzing onboard spend to make pricing, product, and inventory recommendations
Partnering with multiple departments to conceptualize new shipboard product offerings by providing data backed insights, potential financial impacts, and pricing recommendations
Tracking and reporting onboard activity bookings to provide insights into the business and recommendations to improve utilization and take rates
Managing the request and fulfillment process for working Cast Members and vendors to sail
Producing local reporting including developing and maintaining tracking for key metrics by market

Basic Requirements:

Minimum 5+ years of relevant leadership and analytical experience
Ability to simplify complex analytics into recommendations that are easily understood and executable
Strong attention to detail and data accuracy
Ability to work in a team environment with a positive demeanor
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
Familiarity with revenue management and yield management concepts
Proficiency in acquiring, organizing, and cleansing data, including advanced skills in Microsoft Excel
Bachelor's degree in Business, Finance, Economics, Industrial Engineering, or related field, or equivalent experience

Stand Out:

Master's degree in a quantitative field; MBA or equivalent
Revenue Management or other analytical experience at a cruise line
Experience with data visualization tools such as Tableau
Demonstrated data analytics skills with proficiency in associated database applications (e.g., SAS, Teradata, SQL and Tableau) and the ability to write complex queries

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/7

Director

Las Vegas, NV Details

Full Time

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including *** , *** News, MS *** , *** , *** Sports, *** , *** Local Stations, Bravo, USA Network, and *** , our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. *** Universal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast *** Universal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

**** *** Las Vegas is looking for a driven and results-oriented multiplatform sales leader to join our team. As Director of Sales, the successful candidate will oversee sales for our linear and non-linear product portfolio which provides Spanish and English language marketing solutions for brands and businesses across every industry. The platforms overseen by this role reach Hispanic and non-Hispanic audiences primarily in the Las Vegas DMA via our linear TV station (****), but also in markets throughout the United States through our non-linear platforms *** U OTT Spot On & *** . The Director of Sales will be responsible for partnering with advertising agencies and clients to create innovative, targeted, and unique multi-platform marketing and advertising solutions that deliver results across the portfolio.

Essential Responsibilities

The Director of Sales will oversee Local and National sales efforts to optimize overall revenue of the Las Vegas business unit and have the following responsibilities:

Work strategically with research, business development, and sales leadership across the division to grow revenue for *** Las Vegas and *** Universal Local linear and non-linear platforms, including *** , Spot On and *** / *** Full Episode Player.
Responsible for leading Sales team and formulate sales goals and competitive advantage strategies to achieve/surpass revenue targets.
Willing to work on avails and stay connected with clients to contribute to the overall success of the station.
Lead sales and planning, pricing strategies, inventory management, market growth and revenue forecasting across the station's sales portfolio, including tentpoles.
Partner with General Manager, Research, Traffic and Finance to provide local market insights throughout the budget planning process and presentations.
Direct the local sales effort through clear communication and detailed planning. Review client strategies, provide quick response to sales team to deliver on timelines and commitments.
Develop strategies to enhance traditional revenue opportunities as well as identify new revenue streams and lead execution of activation and integration sponsorships.
Work closely with Research to create presentations and determine estimates on programs.
Identify local decision makers impacting local buys.
Develop an understanding of our ad products, leverage tentpole events like the World Cup, Super Bowl, and the Olympics, and have solid consultative selling skills to best develop solutions to meet client needs
New business, revenue closure, account relationship building, customer satisfaction, and product implementation success are key responsibilities
Aggressively encourage/support development of strong business relationships with all buyers, *** planners and brand managers throughout Nevada.
Ensure optimal market coverage, professional client engagements, increasing awareness of products, services, and capabilities.
Provide continual input and assessments to station and division leadership to drive ongoing improvements in sales strategy and approach.
Achieve Quarterly revenue targets and support station's overall OCF achievement.
Manage the opportunity pipeline and revenue forecasting

Identify, coordinate, and attend key local marketing and advertising association events
Collaborate with *** U sales teams across the division to share best practices, implement new strategies and utilizing expertise to drive results.

Qualifications

Basic Qualifications:

Minimum 3 years' experience leading *** sales team
Minimum 3 years of experience in business development and *** sales
Minimum 2 years digital *** sales experience.
A solid record of attaining or exceeding sales quotas by developing creative solutions that meet customers' needs across traditional and non-traditional advertising categories
Effective, working knowledge of Word, PowerPoint, and Excel
A demonstrated record of growing market share and outperforming the market
Ability to understand the big picture and long-term objectives, positive mental attitude, sense of professionalism, team orientation, resourcefulness, and client focus.
Excellent communication skills, initiative, creativity, detail oriented, organizational, analytical and presentation skills required.
Strong sense of drive and ambition
Industry contacts, client list including both agencies and client direct contacts
Bachelor's degree or equivalent experience

Eligibility Requirements:

Interested candidates must submit a resume/CV through *** to be considered
Must be willing to work at the *** location in Las Vegas with occasional travel
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Must have access to a vehicle and excellent driving history. Must provide proof current valid U.S. driver's license, vehicle insurance, and registration as requested
Willingness to travel and work long hours, and on weekends with short notice when circumstances warrant
Must accept Solutions, *** U's Alternative Dispute Resolution

Desired:

A proven track record of managing a successful sales team
Degree in marketing, business, or communications
Some level of Spanish language skills (a plus)
Experience selling OTT/CTV ad solutions
Excellent communication skills
Ability to successfully apply sales techniques; creative and analytic ability to use information such as behavioral, demo and geo targeting data plus industry research to make effective and persuasive verbal, written or electronic sales presentations.
Good organizational and time management skills.
Experience working with Salesforce platform
Ability to concentrate on priorities under deadline pressure

Additional Information

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by emailing [Please reply using Staff Me Up] .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/7

Senior Application Engineer Payment Systems

Universal City, CA Details

Full Time

Company Description

Each day Universal *** Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world's most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it's on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It's our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

*** Universal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast *** Universal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

How'd you like to be part of something BIG? As part of the Payment Systems support team here at Universal *** Hollywood you'll be building and supporting various software systems that help make Universal *** the entertainment capital of LA!

The Payment Systems team's number one priority is ensuring that our various card present and card not present systems are delivering a stable and fast service. As a member of the team, you'll help build, troubleshoot and operate applications to ensure system uptime, responsiveness and security. You'll interact with team members across the IT and business landscape and have an opportunity to be a direct contributor of exciting and new technology.

The Sr. Application Engineer's role is to assist in defining the overall strategy, standardization, and maintenance of software applications in support of the achievement of business requirements. This includes creating, testing, analyzing, implementing and supporting software programs and applications along with configuration management of various existing applications. The Sr. Application Engineer will also research, design, document, and modify software specifications throughout the production lifecycle. The Sr. Application Engineer will serve as a key contact with the user community for solving business issues as well as providing support and guidance to other engineers on the team.

RESPONSIBILITIES

Work with other technical staff to lend expertise toward driving solutions
Lead the development and execution of testing to ensure the solution is capable of meeting the business needs and will be able to handle the Production Load
Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments
Liaise with other technical staff to assist in resolving problems with software products or company software systems. Provide day-to-day application support on software systems at the Orlando Parks Technology locations. Periodically this includes after hours on-call support. Collaborate and assist other Parks Technology locations as needed.
Write, translate, and code software programs and applications according to specifications
Collaborate with business analysts, programmer analysts and architects in conceptualizing and developing new software programs and applications
Partner with Point of Sale and ecommerce application owners to deliver solutions to Park Operations Team and our Finance business partners
Provide daily/weekly status reports and communicate open issues to team and manager
Understand and actively participate in Environmental, Health & Safety responsibilities by following established company policy, procedures, training and team member involvement activities
Perform other duties as assigned

Qualifications

QUALIFICATIONS/REQUIREMENTS

Bachelor's degree from a four-year college or university is required; majors in Computer Science, Information Systems, or Business Administration, and/or 5-10 years equivalent work experience
3+years of experience in an IT support function supporting finance/payment applications such as ACI Postillion or ACI Secure Ecommerce solutions
Experience with solution planning and execution of installations, upgrades and hotfixes
Highly self-motivated and self-directed is required. Ability to think pragmatically and outside of the box.
Extensive experience in SQL database, query best practices, and reporting using SQL Server Reporting Services is required.
Supports assigned applications in collaboration with Level 1 support and other members of Parks Technology including vendor resources.
Hands-on experience developing unit test cases and plans.
Strong written, oral, and interpersonal communication skills are required.
Ability to read, write, and understand technical documentation is required.
Experience working with various Windows platforms Windows 7/10, Server 2016 and up) is required
Knowledge of applicable data privacy practices and laws, and effectively handle sensitive/confidential matters efficiently and professionally is required.
On-call availability on a rotational basis. (M-F core role)
Willingness to travel and or work weekends with short notice
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

DESIRED CHARACTERISTICS

Technical and functional understandings of Point-of-Sale systems and eCommerce sites which accept various forms of payment preferred
Experience developing in .NET or Node JS
Proven analytical and problem-solving abilities
Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner
Ability to manage a high volume of details with excellent accuracy
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong track record meeting targets and objectives
Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
Flexible and adaptable in regards to learning and understanding new technologies
Ability to work collaboratively with cross-function peers
Experience with ITIL processes and best practices
Experience in the hospitality industry preferred
Able to work both independently and in a team-oriented, collaborative environment
Results oriented with a history of problem resolution and prevention
Familiarity with merchant processing and banking rules
Familiarity with PCI, Sarbanes-Oxley, or EMV a plus

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by *** Universal by visiting the Benefits page of the Careers website. Salary range: $115,000-125,000(bonus eligible)

Additional Information

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by emailing [Please reply using Staff Me Up] .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/6

Bloombergnef Relationship Manager, Specialist Sales - Bloomberg Financial Solutions

New York, NY Details

Full Time

*** is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

The *** Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with *** .

The Opportunity:

*** NEF (BNEF) is seeking an experienced, highly motivated individual to join our Americas commercial team as an Relationship Manager. The candidate will look after clients across the full BNEF spectrum of customers. They will also collaborate with BNEF and Core colleagues on global client relationships. This role will be based in New York, NY with frequent travel to visit clients and attend industry events.

Our Team:

*** NEF (BNEF) is a strategic research provider covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. We help commodity trading, corporate strategy, finance and policy professionals navigate change and generate opportunities. BNEF is a business unit of *** L.P. and has 250 staff based in London, New York, Houston, San Francisco, Washington D.C., Beijing, Hong Kong, Munich, New Delhi, So Paulo, Singapore, Sydney, Tokyo, and Zurich.

To succeed at BNEF we need people who can work in collaborative manner working with multiple stakeholders, yet be an independent thinker who will take ownership over their customer challenges. We don't rely on the status quo, we look for innovative yet pragmatic thinking that turns big ideas into real insights and impact. Working at BNEF sometimes feels chaotic; we need teams that are both dynamic and structured to generate the unique perspectives our clients really value.

The Role:

The candidate will be managing BNEF client accounts, working closely with the *** terminal sales team in the region. This role will be growing BNEF's client base in the, power & utilities, finance, industrial, agriculture and government communities. You will help to originate new client relationships, grow and renew existing clients and assist in meeting our accelerated growth targets. This candidate will play a critical role in connecting the dots *** ween BNEF's research and the *** terminal product. Ideally the candidate will have a working knowledge of the evolving energy transition. The candidate will have excellent interpersonal skills, an intellectual interest in and capacity for becoming highly conversant in energy and sustainability topics, and an ability to manage a wide range of responsibilities in parallel.

We'll trust you to:

Originate new client relationship and renew and grow existing customer accounts.
Work on strategic development of key client relationships.
Provide customer assistance and outstanding client service.
Collaborate with the colleagues in *** 's core terminal business in the territory to grow and expand existing relationships and pursue new leads.
Travel and conduct face-to-face meetings with clients and prospects in the territory.
Coordinate client events by inviting clients/prospects and handling logistics.
Respond to client requests ensuring quick turnaround.
Assist in the preparation of major sales activities, such as content presentations to senior audiences.
Provide constructive feedback to product and analysis teams regarding client needs.
Manage proposals and contracts.

You'll need to have:

Minimum of three years of experience building industry relationships and exceeding sales targets.
A strong interest and experience in the energy market.
Desire and ability to travel to conduct face-to-face meetings with clients and prospects.
A confirmed ability to work on parallel tasks and collaborate across teams.
An assiduous attention to detail.

We'd love to see:

Excellent interpersonal skills.
Experience of managing client relationships.
Experience using the *** Terminal.
Experience using LinkedIn Sales Navigator and related sales tools.
Experience of relevant energy industry experience.

What's It Like To Work Here?

We work hard. We are ambitious and set ourselves tough business goals. We are a meritocracy where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position. Things move fast, and we want people who will enjoy working in this environment and feed off the energy. But it isn't all about work. Giving back is one of our core values, and there are many ways to get involved in philanthropic initiatives from helping local school kids with their reading to helping clean up local parks and waterways.

What is *** ?: ***
View our Benefits: ***

Does This Sound Like You?

Apply if you think we're a good match. We'll get in touch to let you know that the next steps are.

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals withdisabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for ajob or to perform your job. Examples of reasonable adjustment/accommodation include but arenot limited to making a change to the application process work procedures, providing documentsin an alternate format, using a sign language interpreter, or using specialized equipment. If youwould prefer to discuss this confidentially, [Please reply using Staff Me Up](Americas),[Please reply using Staff Me Up](Europe, the Middle East and Africa), [Please reply using Staff Me Up](Asia-Pacific), based on the region you aresubmittinganapplicationfor.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/3

Director

Mexico City, Mexico Details

Full Time

This position will act as the Account Manager for Televisa *** streaming, FAST Channels, and B2B partnerships with global and local accounts. This position will have base in Mexico, and be responsible of managing the day to day relationship with key distribution accounts, and should focus on identifying opportunities to expand Televisa *** services presence across partners channels. The role is consultative in nature and requires regular interaction and dialogue with Senior level client decision-makers to accomplish *** 's mission.

Job Responsibilities:

Create partner-specific strategies to maximize the value of these global partnerships.
Increase Inventory on FAST Channels, by implementing growth tactics to showcase TU's content.
Develop long-term relationships with partners to align on overall business objectives.
Understand partners marketing and product roadmap to locate opportunities to create mutual value.
Ability to convert these opportunities into material acquisition, retention or viewing impact.
Prioritize based on business context on the top opportunities to be pursued.
In-depth knowledge of client's business and competitive categories

Required Skills & Experience:

Must bring unique strengths in the areas of strategic thinking, analytical capability coupled with business strategy
Minimum of 3 years working with Streaming Subscription Services, from a client or distributor level
Demonstrated experience to engage and i *** uence external partners
A sense for creativity and marketing strategy.
Extensive experience and relationships working directly with decision makers such as VP's of Marketing, Brand Managers and account managers.
Experience working with top global distribution accounts.
Must bring exceptional collaboration and teamwork skills.
Experience/comfort with consumer research.
Comfortable in working horizontally across different categories, clients, internal teams.
Excellent communication skills both in English and Spanish
Strong presentation and client engagement skills.
Strong thinker who can transform copious data into knowledge.
Must be able to work independently.
Interest and passion in training others and building knowledge across the organization.
Well organized, disciplined and detail oriented.

Eligibility Requirements

Must be willing to work from office in Ciudad de Mexico
Employment/education will be verified
Must be willing to travel to visit key clients

*** es un empleador que ofrece equidad e igualdad de oportunidades. Todos los solicitantes calificados recibirn consideracin para el empleo sin distincin de sexo, identidad de gnero, orientacin sexual, raza, color, religin, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra caracterstica protegida por la ley.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Learning Operations And Quality Manager

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary:
The Learning Operations and Quality Manager SE Asia will serve as a liaison *** ween *** Cruise Line and our vendors in APAC region, responsible for training, development and quality assurance. They will consult with client areas to understand and analyze performance and provide recommendations. They will collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions. In addition, they will partner with *** Cruise Line Leadership to develop and maintain the quality assurance standards that align with operational goals. They will facilitate training programs in domestic/international locations for all a variety of audiences at all levels of the organization, providing performance feedback as needed. The Learning Operations and Quality Manager SE Asia based on client area, will arrange training sessions, create/maintain training calendars, manage the training scheduling process and support the administrative and logistical aspects of training delivery and implementation.

Responsibilities:

Manage client relationships, consult and provide performance recommendations and be a key decision-maker onsite at worldwide training locations, ensuring all decisions are in the best interest of the Business, Learner and Cast.
Support and partner with vendors as needed in establishing and maintaining quality assurance practices within the operation.
Ensure consistency and monitoring is applied in accordance with established operational goals.
Maintain significant knowledge of all product offerings, procedures and policies.
Consult with client areas to analyze and understand performance concerns, determine if a learning solution is needed, and provide outcomes that drive performance improvements for teams, business units and individuals.
Apply solid instructional design skills and effectively use learning principles and creativity to assist with design and development projects, as needed, that transfer knowledge and engage participants in the learning process.
Develop and execute multiple project plans simultaneously, identify appropriate team members, assign and drive task completion, schedule and host meetings, and oversee the completion of project goals within an established timeline.
Facilitate training programs in domestic/international locations for audiences at all levels of the organization within client areas as needed using a variety of facilitation techniques and methods.
Analyze learner performance, coach and provide feedback throughout the training process.
Execute the administrative and logistical aspects of training delivery/implementation including but not limited to port training schedules, support materials and supply preparation.
Maintain a high-level of knowledge of human performance improvement.
Proactively utilize critical thinking skills to make strategic decisions, perform time-sensitive actions, mitigate risk in projects, partner with key support areas, as needed, and ensure the Business, Learner and Cast are considered in all decisions made.
Provide clear, concise and consistent communication and act as an advocate to champion change.
Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
Develop and maintain positive working relationships and build credibility with team members, partners, support teams, and client areas.
Leverage multiple software applications to effectively and efficiently design learning solutions.
Adapt quickly to leadership direction and feedback.
Handle sensitive and confidential information with the highest level of integrity.
Frequent travel to international and domestic locations.
Perform other duties as assigned.

Basic Qualifications:

Proven learning and development consulting experience with clients.
Proven knowledge and experience of human performance improvement and learning and development methodologies.
Demonstrated ability to lead projects, meet corresponding deadlines, handle multiple priorities, and perform job responsibilities autonomously in a fast-paced environment.
Demonstrated process-centric thinking, strong organizational and time management skills, attention to detail, and eye for process improvement opportunities.
Proven ability to conduct effective needs analysis, identify gaps and provide recommendations as needed Demonstrated experience in creating technical and soft skills training in a variety of applications such as computer-based training, facilitator-led training, blended learning, self-study, and job aids.
Clearly and effectively communicate key information to partners at all levels of the organization.
Proven ability to analyze performance, coach and provide feedback.
Strong background in training delivery, implementation and logistics.
Process-centric thinking, strong organizational skills, attention to detail, and ability to recognize process improvement opportunities.
Highly motivated, self-starter, with the ability to work independently, adapt to change, and take independent actions to hold self accountable to meet or exceed client expectations.
Ability to thrive in a dynamic, ever-changing environment and maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Strong partnering, i *** uencing and relationship-building skills.
Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up.
Ability to learn and maintain knowledge of supported client areas.
Computer proficiency and ability to work in multiple software applications including eLearning authoring tools and a Learning Content Repository (LCR).
Ability to execute strategy, with proven experience tactically implementing new initiatives.
Ability to brainstorm and effectively share thoughtful opinions that take a learning experience from good to great.
Ability to be flexible with work schedule, including evenings, weekends, variable shifts and holidays and travel as needed.
Proven leadership experience.
BA/BS or equivalent work experience in Human Resources Management, Instructional Design & Curriculum Development, Performance Consulting, Training and Curriculum Development, Facilitation or related field.

Preferred Qualifications:

Working knowledge of the cruise, hospitality, contact centers industries or related fields.
Master's Degree or formal certification/education/experience in performance consulting, applying ADDIE or related learning models, adult development theory, or curriculum development desired.
Bilingual, Multilingual.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Business Integration & Communications Manager

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary

As a Business Integration & Communications Manager, you will be responsible for the integration of projects and development of communications across Travel Services and Commercial Teams, for *** Cruise Line's operations in the APAC region. You will act as a liaison within Travel Services, Commercial Teams and our Business Process Outsourcing (BPO) vendor in Southeast Asia by working together with cross-functional partners to support key information including communication of product details, procedures and policies, operational changes, process improvements and system enhancements. You will provide expertise and perspective to drive business processes, act as a liaison, advisor and thought partner, be proactive in your collaboration efforts and exhibit strong i *** uencing skills. This role demands both a day-to-day focus on projects and communications, as well as, strategic insight for identifying future capabilities. In addition, the Business Integration & Communications Manager is responsible for developing, analyzing and communicating results for Guest/Cast Survey Measurements and should be comfortable taking initiative and confidently communicating with leaders of all levels in the organization both internally and externally.

RESPONSIBILITIES:

Act as a liaison within Travel Services, Commercial Teams and our Business Process Outsourcing (BPO) vendor in Southeast Asia to support key information including communication of product details, procedures and policies, operational changes, process improvements and system enhancements.
Develops integrated communications plans by determining objectives; analyzing data, developing customized strategies, creating scripts and spiels, selecting distribution channels and facilitating communication as appropriate.
Supports new business initiatives by championing and defining project scope, goals, required resources and results that support strategy, in collaboration with senior management and partners.
Liaise with partners on an ongoing basis to provide expertise and perspective for business processes optimization, act as an advisor and thought partner, exhibit strong i *** uencing skills and ensure all internal communications align with business goals.
Review and auadit of communications with an emphasis on consistency, timeliness, and accuracy of information, nomenclature, grammar, spelling, dates, times, etc.
Proactively utilize critical thinking skills to analyze processes and risks, identify opportunities, and make strategic decisions to drive business solutions and efficiencies.
Communicate complex problems and create compelling visions to support business initiatives tailored for the audience (Executives, Managers, Peer Groups, Internal and External Partners).
Drive alignment, highlight downstream impacts and understand future operational business needs by remaining current and knowledgeable on *** Cruise Line
Develop, execute, and analyze Guest/Cast Survey Measurements and results, as identified by the business.
Provide clear, concise and consistent communication on the business' direction and act as an advocate to champion change.
Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
Ability to be flexible with work schedule, including weekends, variable shifts and holidays to support the operation. Some travel required.

REQUIRED QUALIFICATIONS:

Preferred 1-3 years of demonstrated experience in project management, business analysis or operational technology strategies and integrating into operations.
Exceptional partnering, i *** uencing, and relationship building skills with an enthusiastic and professional demeanor that builds loyalty to the brand.
Ability to recognize process improvements opportunities and be a change advocate through process-centric thinking and attention to detail.
Ability to learn and maintain knowledge of *** Cruise Line to effectively lead projects and optimize business processes.
Experience with balancing multiple threads of work and setting priorities, providing recommendations, and i *** uencing decision making.
Strong writing, presentation, storytelling, positioning and editing skills. Adept at writing messages to various targeted audiences.
Ability to thrive in a dynamic, ever-changing environment, maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Ability to analyze data and provide an executive summary.
A high-level of problem solving and decision-making skills.
A commitment to working in ways that support and encourage diversity, equity and inclusion.
Proficiency in Smartsheets, Microsoft Projects or similar project management systems as well as Microsoft Office suite.

DESIRED QUALIFICATIONS:

Preferred Certification in a project management methodology such as SCRUM, PMP, or Six Sigma
Basic understanding and working knowledge of a contact center environment
Basic knowledge of cruise/tour industry, luxury oriented clients, luxury tour operators, or related fields.
Bachelor's degree or equivalent experience in a related business field

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Business Systems Support Manager

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary

At *** Cruise Line, you can set sail on a job opportunity of a lifetime! *** Cruise Line has established itself as a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. *** Cruise Line offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to embark on your career and navigate your future!

As the Business Systems Support Manager, you will be responsible for regional Business Systems Management support, providing operational systems support for the multiple systems and interfaces used by *** Cruise Line for booking cruise reservations and related package items, for embarking our Guests, and for delivering the Guest experience onboard our ships.

Your Responsibilities - How You Will Make a Difference

Serve as the primary Business Systems Management contact for the regional contact center, embarkation operations, technology and digital, and shipboard partners.
Lead salaried Cast Member in all aspects of their role ensuring their personal training & development in all areas.
Partner with and support the Travel Operations, Terminal Operations, Technology leaders in all areas of their responsibilities as the subject matter expert in business system employment and operation.
Support contact center operations and third-party partners to provide reservation systems operations guidance, training, and technical support.
Support embarkation operations and shipboard Cast Members, Crew, and partners to provide systems operation guidance and training at our homeport and outport locations. Provide operational systems support for new ship construction, launches and dry docks, as needed.
Collaborate with Business Operations and Business Technology to provide information and guidance to the business unit that will have a significant impact on their planning and decision making.
Develop Standard Operating Guides, manuals, policies, and procedures. Partner with the appropriate training teams to provide support across lines of business.
Capture operational requirements for, or on behalf of, Travel Services, Terminal Operations, and other internal/external partners.
Perform and coordinate user acceptance testing of new system releases, incidents, outages and issue resolution.
Responsible for effective and timely communication of issues, incidents, new releases and outages.
Gather requirements, design, build, and manage business rules within applications.
Provide appropriate systems access within established guidelines and perform access audits to comply with security controls, including SOX/PCI controls.
Cast Member may be asked to travel domestically and internationally in support of the business operation. Travel may account for up to or in excess of 20% of the working year.
Must be available 24/7 and provide rotational on-call support including nights, weekends and holidays. On-call support may require im *** te action, escalation, oversight, and maintained engagement until impact resolution has been achieved.

Basic Qualifications - What You Will Bring to the Team

Prior leadership experience
Demonstrated communication, presentation, and public speaking skills
Ability to i *** uence leadership with a strategic and collaborative approach.
Leadership, organizational and project management skills
Self-starter, recognizing when projects need to involve multiple partners and decisions need to be made at other levels within the organization
Demonstrated ability to work in a fast-paced environment, successfully meeting deadlines
Demonstrated ability to handle confidential information
Strong knowledge in one or more cruise or travel related applications: Seaware, Fidelio, SilverWhere, AffairWhere, and/or XDining
Strong knowledge of Microsoft Office applications
Experience with reporting applications such as Business Objects, MicroStrategy, and/or Tableau

Preferred Qualifications

Cruise industry experience (shipboard and/or shoreside)
Strong knowledge of *** Cruise Line and Adventures by *** products, processes, and services
5+ years of technical systems experience

Education Requirements

Bachelor's degree or equivalent

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Intern

Singapore, Singapore Details

Full Time

Job Summary:

We are looking for a Manager, Business Development, International to join the Hong Kong *** land (HKDL) team.

This role is responsible for formulating and driving the execution of sales strategy, and account optimization for indirect sales channels for leisure business, MICE & youth segments for the responsible markets. Reporting directly to Senior International Business Development Director, this role is vital to the sustainable business growth from key international source markets including Singapore, Malaysia, Thailand, Philippines, Indonesia, India, as well as other potential South & South East Markets. Elevate the profile of HKDL as the premier leisure & MICE event destination in Asia, through increased conversion of high-yield events

This role and team primarily manage a portfolio of contracted partners in the region, facilitated by the role's deep understanding of the travel trade industry from a sales and distribution standpoint. These contracted partners include major travel agencies, transport providers (such as airlines), local in-market distributors (such as land operators), tourism board and associations. This role and team have to drive all business development efforts to facilitate sales conversions and gain marketing exposure from all these partners, and bring in guests from the responsible source markets into HKDL. Moreover, these contracted partners all have different business models and focuses, and therefore this role and team, through working closely with Senior International Business Development Director, have to constantly adapt to evolving business environment in different markets by formulating appropriate strategies and tactics to mobilize these partners, in order to meet revenue goals. Apart from managing core product availability and itinerary inclusion issues with these partners, this role and team also have to be the primary owner of all clients- and markets-related activities, such as channel marketing promotions (e.g. point-of-sales materials, co-op advertising, B2C sales events), product education efforts for all levels within these partners, regular collection and evaluation of market intelligence, etc. With limited resources, this role and team have to constantly optimize resource allocation, and review the distribution effectiveness of each account. This role team have to make recommendations to terminate non-productive accounts and establish new partnerships with emerging players.

In addition, this role and team have to develop 3rd party sales and marketing initiatives, and secure support from airlines, banks and credit card companies, and to leverage on TWDC promotions to enhance HKDL's in-market presence as well as generate sales opportunities. Expectations include strong account management responsibilities, for both in-country WS partners, as well as HK-based WS land operators, to drive 'push & pull' strategy to push for HKDL itinerary inclusion in the marketplace.

While working with his/her team members, the GSA offices, and APAC offices, this role has to demonstrate a high degree of versatility because of their diverse cultural background and to be able to effectively manage team changes accordingly. In addition to cast members based in Hong Kong, this role has to lead indirect team members under General Sales Agent's arrangement with 3rd party ser *** providers in countries/regions that HKDL/TWDC do not have a business licenses or proper office setup. Frequent guidance and mentorship of team members is expected, in tracking progress updates and project deliverables.

Regular overseas business travelling is expected for this role.

Areas of responsibilities:

Achieve admission and room-night targets by formulating sales and promotion plans featuring HKDL products and events to the travel trade in the assigned sales regions (currently identified as South & South East Markets). Deepen penetration and market presence in different trade channels; formulate sales and promotion initiatives with trade which contribute to the bottom-line and review timely on the distribution efficiency of existing account portfolio. Develop plans and identify non-travel trade 3rd party partners (such as banks, credit card companies) to leverage on their consumer platforms for joint promotion.
Drive and manage GSAs and APAC offices in responsible sales regions, to deepen HKDL's penetration into respective markets through developing strong working relationships with HKDL trade partners including all key external parties such as local tourism bureaus, HKTB, airlines, other transportation providers, etc. Drive and manage local trade program executions and assess program effectiveness via pre-set metrics (quantified in attendance, room-night, and promotion exposure).
Develop, plan, and drive tactical promotions execution, travel fair tactics or advertising campaigns with key partners, in order to maximize revenue and exposure from the responsible sales regions. Identify the appropriate segment and timing for promotion to maximize effectiveness in reaching sales targets.
Regularly represent HKDL at trade related events, with frequent presentations and briefings to the trade industry
Critically assess and allocate resources (i.e. co-op marketing budget) for each individual account under own trade portfolio with an objective to assure cost effectiveness to yield the best return (quantified in attendance, room-nights, and promotion exposure) from responsible sales regions.
Develop programs to conduct regular trade education with the assistance of direct or indirect reports. Prepare written reports, updated account information, trade and competitors' intelligence to Director Travel Trade Sales.
Coach and develop direct and indirect reports' capability in planning and execution of trade projects. Establish measurable frameworks to monitor team's performance.

Requirements:

10 to 12 years of relevant experience in Sales, Business Development in the travel and tourism sector
Bachelor's degree in Business administration or the relevant
Proficient in English
Solid experience of travel trade operation, plus strong business acumen to identify potential area for business growth and hence prioritization on his/her job focuses
Strong trade network in the responsible sales regions to add value to both the team and company
Sound account management skills and also be able to exhibit a highly innovative business development mindset, to fuel continuous drive in securing new sales opportunities
High degree of sales savvy and strong negotiation skills, in order to facilitate and deliver complex business deals that maximize HKDL's marketing exposure and commercial value gains
Outstanding negotiation skills to manage a portfolio of trade accounts across multiple sales regions.
Highly results-oriented

*** is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Hong Kong *** land Resort:

Hong Kong *** land Resort brings unforgettable, culturally distinctive *** experiences for guests of all ages and nationalities. Hong Kong is home to the fifth *** Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong *** land Resort.

Hong Kong *** land consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong *** land Hotel, *** Explorers Lodge and *** 's Hollywood Hotel.

To date, Hong Kong *** land Resort has welcomed millions of Guests. Since 2006, Hong Kong *** land has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** (Southeast Asia) , which is part of a business we call Hong Kong *** land Resort .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

2/29

Technical Program Manager (l6)

Los Gatos, CA Details

Full Time

*** is the world's leading internet entertainment ser *** with over 240 million paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. *** is also one of the largest *** in the world and empowers storytellers from all over the globe to tell the stories you fall in love with. Producing content globally, at this scale is a unique challenge; this is where our organization comes in.

Studio Production Engineering plays a pivotal role in *** 's content creation and delivery journey. The seamless magic of your favorite show starting with a click is the result of thousands of intricate processes behind the scenes. Our tools are the unsung heroes, enabling many of these workflows. We empower *** *** to bring creative excellence to life, build tools to bring operational excellence and accomplish economies of scale. Our solutions aim to elevate the ROI of the $15 billion dollars spent on content creation through cost/time efficiency, data driven decision making. We also provide technology to manage end-user access and build tools that help with resourcing workflows resulting in the production and delivery of the highest-quality content.

We are looking for a Technical Program Manager with platform/infrastructure domain experience to drive high-impact cross-functional next-generation production solutions that scale for the growing business needs. This role requires strong collaboration with product managers, data science engineering, business stakeholders, peer technical program managers, and senior leadership to execute, track, and deliver high-impact strategic programs in the Studio space.

What's Different About Us?

Huge Impact - you will directly impact the workflows that help plan, produce and manage billions of dollars worth of content spend
Speed - we move quickly, iterate rapidly, and learn constantly
Unique Culture - we live by our values

Responsibilities

Lead multiple cross-functional programs, in collaboration with product, engineering, design, and data science, that deliver technical solutions.
I *** uence without authority and manage a large scope of initiatives and deliverables.
Provide deep domain expertise to form technical strategies with engineering partners.
Drive engagement with internal partners, work to decompose requirements into technical execution plans with measurable milestones, effectively optimize scope and schedule, manage cross-functional dependencies, and proactively manage risks.
Craft clear communication of the big picture, challenges, progress toward goals and report status to stakeholders and leadership.

We would love to work with you if:

You have 10+ years of technical program management experience driving large scale software projects/programs with engineering and product teams.
You have proven experience driving large-scale software projects, managing the definition of technical strategies, and building long-term scalable solutions.
You have a deep understanding and point of view on product growth and discovery solutions.
You are highly skilled, and experienced, and enjoy orchestrating multiple programs with many moving parts and creating partnerships with cross-functional teams.
You are able to identify gaps in solutions, debate technical approaches, and weigh in on product vs. technology tradeoffs.
You have excellent written and verbal communication skills, including the ability to clearly articulate the business impact and technical constraints tailored to the audience.
You are a self-starter who enjoys tackling 0 to 1 problem spaces and quickly bringing organization and direction.
You can exemplify the *** culture by understanding, advocating, and demonstrating its values.
You truly believe that diversity is key to a team's health and success.

Bonus Points if:

You have application security domain experience - awareness of AuthN and AuthZ constructs.

Our organization has a distributed team across the US. We are considering both candidates who are willing to relocate to Los Gatos, California, and Los Angeles, California (with occasional travel to other offices).

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

2/29

Senior Manager, Asset Protection & Risk Management

London, United Kingdom Details

Full Time

Job Summary:

Overall Purpose of the Role
Be responsible for the development, management and administration of processes to protect Company assets and brand for CPGP EMEA. Ensure a strong operational focus on retail asset protection and risk management initiatives such as profit protection, sample handling, intellectual property abuse, ecommerce fraud and general theft investigations, health and safety, emergency preparedness and business continuity programs. Foster cross-functional collaboration and ensure programs are maintained in accordance with both enterprise and regional compliance requirements.

Areas of Responsibility

Asset Protection

Develop proactive and analytical strategy for asset protection Standards of Practice (SOPs), programs and compliance tools associated to workplace security and general profit protection initiatives
Identify, develop and manage segment specific employee new hire and refresher training programs related to eLearning, leader-led training and awareness poster and tips programs associated to physical and workplace security, asset protection and general loss mitigation initiatives
Oversee physical security tools for segment owned and operated facilities with blended model regional security collaboration for shared campuses
Manage cross-channel supply-chain/ecommerce/distribution centre (DC) profit protection/inventory shrink reduction, fraud investigation and Guest appeasement processes to reduce loss exposure
Oversee internal/external investigations and interviews and incident management system (case disposition, prosecution, restitution, etc.)
Support Anti-Piracy initiatives related to retail Intellectual Property Abuse and Counterfeit merchandise investigations
Support 3rd party retailer/licensee embargo/Sensitive Information Protection initiatives related to digital and physical asset handling; establish sample merchandise work flow protocols
Oversee 24/7 incident escalation efforts, ensuring consistent and timely response
Serve as the retail profit protection subject matter expert and act as a liaison for Regional and Corporate Security and Market Law Enforcement
Ensure policies and procedures support corporate and regional guidelines, are updated and enforced. Oversee related audit initiatives, track performance/compliance and make appropriate recommendations to close gaps
Work with business to determine design/remodel needs to mitigate potential loss exposures

Risk Management

Develop pro-active, analytical approach to Risk Management SOPs, programs and compliance tools associated to physical and workplace safety, general risk mitigation and business resiliency initiatives
Identify, develop and manage segment specific employee new hire and refresher training programs related to eLearning, leader-led training and awareness poster and tips programs associated to physical and workplace safety and general risk mitigation and business resiliency initiatives
Oversee tools and supplies (AED, First Aid, Survival Kits, Eye Wash Stations, Grab and Go Backpacks, Barricade Devices, etc.) for segment owned and operated facilities with blended model regional security collaboration for shared campuses
Manage Risk programs and compliance associated to Event Management, Crisis Management, Business Continuity and Health and Safety programs to meet regulatory and TWDC standards
Oversee 24/7 incident escalation efforts, ensuring consistent and timely response
Serve as the Risk subject matter expert and act as a liaison for Regional and Corporate Risk
Ensure policies and procedures support corporate and regional guidelines, are updated and enforced. Oversee related audit initiatives, track performance/compliance and make appropriate recommendations to close gaps.
Work with business to determine business design/remodel needs to mitigate potential risk exposures

Administrative/Guest Service

Manage and prioritise information flow and activities within the department
Manage analytics and related profit protection and KPI initiatives for segment leadership
Manage expenses to achieve department fiscal budget goals
Drive cross-functional stakeholder collaborations to support integrated approach to initiatives (Operations, Finance, Accounting, HR/ER, Corp Risk, Legal and Regional Security, etc.)
Direct and support department employees to attain developmental and organizational goals
Foster a sense of teamwork throughout the organisation

Team Leadership

Lead by example as a key change agent; create a culture that fosters teamwork, and innovation while driving accountability to results
Lead and develop team and create a strong succession plan
Lead team through culture changes within the organisation

Training and Professional Development

Operate with integrity, champion change and be a good ambassador for *** (TWDC)
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructor-led courses and on the job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice
Manage the training and development of all direct reports ensuring commitments are set, regularly reviewed and feedback given using the D Achieve philosophy, where applicable
Contribute to maintaining and enhancing the standard of training and development, encouraging participation so that everyone has the tools and resources to do their role effectively and efficiently

Areas of Accountability

Accountable to Exec Dir-Global Asset Protection & Safety

Experience and Professional Qualifications Required

Degree-level education in a related field or equivalent work experience
Significant experience of asset protection and risk program leadership or related experience required with large multi-unit specialty retailer
Advanced Wiklander Zulawski investigation certifications
Knowledge of the Police and Criminal Evidence Act 1984 and similar European legislation
Experience of developing and implementing loss prevention policies / processes
Experience of managing a team essential
Proven experience of building effective relationships and managing stakeholders within a large, multi-national, matrix organisation

Skills Required

Demonstrable attention to detail with a high degree of accuracy
Robust leadership and talent development abilities and a collaborative and effective management style
Strong analytical and financial skills
Innovative, commercial and strategic approach
Exceptional level of accuracy and attention to detail
Flexibility to adapt to a fast paced and ever-changing environment
Proficient in MS Office Suite
Solid relationship-building and communication skills
In-depth understanding of Retail Operating procedures
Strong computer skills
Experience of SAP an advantage
I *** uencing and negotiation skills across all levels of the organisation
Advanced problem solving ability
Strong planning and organisation skills and ability to prioritise workload and deliver within challenging timeframes
Adept in delivering multiple priorities and project management skills
Strong written and spoken English for business use, essential; professional proficiency in another European language, beneficial
Computer literate including MS Word, Excel, PowerPoint and Outlook
Cultural sensitivity

Additional Information

Flexibility for frequent UK, European or international travel may be required
Contribution to ad-hoc projects as the business requires
Flexible hours may be required to meet business needs

About *** Store:

*** store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote *** 's key entertainment initiatives and characters from *** , *** , Star Wars and Marvel. shop *** .com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from *** store, *** Consumer Products licensees, global collections and collaborations, and *** Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. *** store and shop *** offer magical shopping experiences that can only be delivered by *** , one of the world's largest and most successful entertainment companies. There are currently more than 240 *** store locations in North America; more than 40 *** store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 *** store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The *** Store (UK) Ltd , which is part of a business we call *** Store .
The *** Store (UK) Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

2/29

Data Center Project Manager - Workplace Operations & Supply Chain

Totowa, NJ Details

Full Time

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What's the role?

The Critical Infrastructure department is responsible for leading and supporting Data Center construction projects including expansion of existing facilities and construction of new facilities. The specific aspects of this team include design, bid/buyout processes, onsite construction coordination, financial management and close-out. Additionally, the Critical Infrastructure department supports and leads infrastructure at the Corporate Offices and Node Sites in North and South America. We are seeking a Data Center Project Manager to lead and support Data Center Construction Projects in New Jersey.

The Data Center Project Manager will have responsibility to support multiple data center build project's coordination and detailed financial management throughout all phases. The role will include working alongside the Critical Infrastructure department and coordination with *** departments including Engineering, Network Operations, Security and other internal departments.

This is a role for a highly organized and significantly experienced Project Manager with a proven record in leading data center construction projects. Experience with Critical Electrical, Mechanical and Fire / Life Safety systems, planning and scheduling, due diligence, and the crucial financial governance that accompanies them is a priority. Experience of colocation facilities would also be an advantage.

We'll trust you to:

Provide leadership to the Data Center Project Management team with a broad set of responsibilities
Coordinate and lead the design, construction and commissioning of all critical systems, including but not limited to diesel generators, UPS systems, electrical switchgear, power distribution equipment, chillers, HVAC equipment, fire detection/suppression and building monitoring systems
Coordinate and run all meetings including effectiveness, time management and documentation management
Coordinate and handle all change management processes including procedural developments and risk assessments
Coordinate and lead communication with all *** departments including Engineering, Network Operations, Security and other internal departments
Coordinate and lead all Data Center Facility documentation including Plans, Procedures and Operations Manuals for final turnover
Coordinate and run Data Center Facilities Training during commissioning process and final turnover
Handle budgets and financial governance, outlining all aspects of construction and site development
Approve vendor purchase orders, invoices and cost tracking applying industry standard methodologies
Coordinate and handle the testing and commissioning process to meet the project's requirements and goals
Prepare and lead presentations and reports detailing construction and budgetary progress to management

You'll need to have:

Degree in Mechanical or Electrical Engineering, Construction Management, Architectural Engineering or closely related field
Minimum three (3) years' experience in Data Center Project Management
Financial Project Management and Governance Experience greater than $25 Million
Experience with the operation and maintenance of Critical Infrastructure and Systems
Experience and knowledge within a data center environment including Utility Systems, UPS Systems, Emergency Generator Systems, Electrical Distribution, Chilled Water Systems, Critical Air Handling / Conditioning Systems, Pre-Action Systems and Fire Alarm / Protection Systems
Experience with reading and understanding Mechanical, Electrical, Plumbing (MEP) and Architectural Plans and Specifications
Excellent written and verbal communication and technical writing skills
Experience with Real Estate leases
Proficiency in Microsoft Office programs including but not limited to Word and Excel
Willingness to travel for Factory Witness Testing

We'd love to see:

Sustainability / LEED experience
Proficiency and understanding of Data Center Information Technology (IT) Systems including telecom networks, switches, routers, servers, storage, cabling systems.
Familiarity with AutoCAD
Project Management Professional (PMP)

Does this sound like you?

Apply if you think we're a good match. We'll get in touch to let you know that the next steps are, but in the meantime feel free to have a look at: ***

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

2/28

Bit Supervisor, Broadcast & It Field Engineering

Atlanta, GA Details

Full Time

Every great story has a new beginning, and yours starts here.

Welcome to *** Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

OVERVIEW:

This position reports to the BIT Manager and is responsible for the timely and professional support of a 24x7x365 broadcast environment. In addition to managing broadcast-related support calls, monitoring of the broadcast environment for quality and performance and broadcast projects, the BIT Supervisor will provide oversight of *** 's BEST Incident Management and Request Fulfillment processes, and provide high-level project management and supervision of a group of technical support professionals. The Supervisor must be proficient in providing direction, developing staff members, ensuring compliance with processes and identifying ser *** improvement opportunities in the management of broadcast related issues or services. The BIT Supervisor is required to ensure a seamless transition of On-Air or Critical unresolved issues, project activities, and status of the broadcasting environment *** ween shifts. The BIT Supervisor is responsible for managing the day-to-day Incident and Request Fulfillment process activities in support of the broadcast environment ensuring that the Ser *** Level Targets are met. Periodically audit the processes for compliance, effectiveness and efficiency working with Process Owners to recommend any necessary process improvements. The BIT Supervisor is also responsible for defining and managing the content and delivery of Knowledge to be used by his/her direct reports and customers who use *** 's BEST products/services. The BIT Supervisor is accountable for the performance of individuals, the overall performance of the shift, and ultimately the performance of the department in supporting major On-Air activities. Travel (typically Domestic, but occasionally international) is required, often with short notice and the ability to physically lift and move equipment weighing 50 pounds or more is necessary.Willingness to perform varied tasks when required on assignment to support the production.Ability to adapt to rapidly changing situations frequently encountered in field remote environments.

MAJOR DUTIES AND RESPONSIBILITIES:

Provide oversight of remote and/or on-site user support for broadcast infrastructure and/or systems to resolve customer or broadcast transmission issues: (50%)

Engage on On-Air/Critical issues, as needed, to expedite recovery/restoration and manage escalations and communications.
Partner with other technical departments and the business, as needed, to identify and implement solutions to restore or improve service
Manage customer/partner communication for Major Incidents impacting *** 's BEST service. Ensure the timeliness of ser *** delivery for all areas of responsibility. Engage Partners to identify other support opportunities that can be handled by the technical staff.
Provide High-level Project Management oversight to technical staff members engaged in project activities. Monitor all production broadcast systems for quality and performance ensuring that any failures or critical issues are addressed im *** tely. Travel (typically Domestic, but occasionally international) is required, often with short notice and the ability to physically lift and move equipment weighing 50 pounds or more is necessary.Willingness to perform varied tasks when required on assignment to support the production.Ability to adapt to rapidly changing situations frequently encountered in field remote environments.

Operational Efficiency: (25%)

Engage Partners in the identification of solutions to recurring issues/problems. Audit processes executed by the technical staff to ensure compliance, taking the appropriate action to correct/improve identified issues with individuals, the team or the Process Owner. Work with Process Owners to recommend improvements to the processes or tools used to manage the process. Review monitoring events, repetitive tasks and activities for potential automation opportunities
Periodically evaluate tools utilized in the performance of each area of responsibility to determine if upgrades, additional tools or replacements are needed
Survey Customers/Partners for feedback on the ser *** provided by the technical staff to look for Customer Satisfaction improvements. Develop metrics to measure and report shift/team performance to Management. Review ACD metrics to identify improvement opportunities in handling customer calls.

Leadership and Professional Development: (25%)

Manage the scheduling of technical staff members to ensure adequate coverage for each of the responsibility areas.
Manage and approve time for technical staff members. Develop technical staff members by providing training and developmental opportunities. Ensure that Knowledge (i.e. processes, procedures, troubleshooting guides, etc.) is developed and maintained to support the roles of each responsibility area.
Effectively communicate departmental goals and directives to staff members. Participate in setting yearly performance plan and guidelines for staff, as well as, executing the performance rollout and all performance reviews.
Manage employee performance and corrective action plans as needed. Work closely with Project Managers during the build out and turnover process to develop a support plan.
Maintain technical skillset to provide innovative and cost-effective solutions for *** .

MINIMUM EXPERIENCE REQUIREMENTS:

Experience with people management or in a supervisory capacity within the Broadcast Engineering space
5+ years of experience as an engineering support engineer in a state-of-the-art television broadcast organization.
Minimum of 4 years with hands-on experience in broadcast engineering systems
Be proficient in the use of broadcast related test equipment including, but not limited to, waveform monitors, vector scopes, multi-meters, oscilloscopes, test signal generators, spectrum analyzers, etc.

DESIRABLE REQUIREMENTS:

SBE Senior Broadcast Engineer (CSTE), or equivalent certification

REQUIRED EDUCATION :

Must have an Associate's degree (A. A.) or equivalent professional experience in CS/EE.

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits...

*** Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [Please reply using Staff Me Up].

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

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