Job Summary: The Store Manager leads all aspects of and participates in the day-to-day operations of the Store ensuring that our Guests have "The Best Retail Experience in the World". This is done through consistent and outstanding Guest Experience, development of the Cast and Store Leadership Team, maintenance of Store visual standards, and compliance with established policies and procedures. This is a full-time, exempt position.
This position is located at the *** Store in the Oklahoma City Outlets.
You will report to the Outlet Stores Senior Manager.
Responsibilities/You Will- Support the *** Store Mission of "Creating Magical Moments for Guests of all Ages" through inspiring communication, integrity, and passion for the Brand
- Serve as Leader on Duty to coach and empower Cast Members while upholding an environment that builds exceptional Guest Experiences. This is accomplished through Guest Engagement, and building an emotional connection to the brand while participating in initiatives that give back to the community.
- Handle projects, processes, and resources to produce desired outcomes, and drive the recruitment, retention, and development strategies.
- Strengthen others through consistent mentoring while giving and receiving feedback to *** ter drive the efficiency and morale of the team.
- Develop strategy and help translate it into specific priorities, objectives, and action plans while understanding appropriate metrics to assess business performance such as Sales Equations (sales and Key Performance Indicators) and Controllable Expenses (shrink and payroll).
- Partner with Leadership to ensure the Store is opened and closed in compliance with company policy and uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct while ensuring safety is a number one priority.
Basic Qualifications/You Will Have- Excellent interpersonal and communication skills
- Proven track record to develop and lead a team that gets results and the ability to build and sustain a positive work environment and culture.
- The job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder
- Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
- Must maintain a professional appearance and carry out *** Store guidelines
Preferred Qualifications- Three to five years experience in specialty retail in a leadership role
- College Degree or equivalent
Required Education- High School Diploma or equivalent
Additional InformationBenefits and Perks: *** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only *** can provide. Learn more about our benefits and perks at *** .
#LI-KM8
About *** Store: *** store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote *** 's key entertainment initiatives and characters from *** , *** , Star Wars and Marvel. shop *** .com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from *** store, *** Consumer Products licensees, global collections and collaborations, and *** Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. *** store and shop *** offer magical shopping experiences that can only be delivered by *** , one of the world's largest and most successful entertainment companies. There are currently more than 240 *** store locations in North America; more than 40 *** store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 *** store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.
About *** : *** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Store USA, LLC , which is part of a business we call *** Store .
*** Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.