Marissa Colon

• Developed Front-of-House workplace and training policies for newly forming department. • Acted as House Manager during all performances, leading team of ushers and ticket takers while working with Stage Management to ensure performances begin smoothly and on time. • Created all work schedules for staff, completes payroll for the department, kept track of FOH budget throughout the run of each show. • Conducted interviews and process hiring paperwork for all ushers to meet staff needs for the, at the time, newly built space in Brooklyn Bridge Park.

While the company was doing their regional casting I worked as a Production Assistant to the during the NYC auditions.

• Lead Front-of-House teams of up to 30 ushers, ticket takers, and heralds to ensure a high standard of customer care for all patrons. • Complete house reports for all performances for Theater Management and Production Staff to address any issues or concerns during seating or run-of-show. • Inspect performance spaces daily to confirm the theatre is up to city fire code standards.