● Organized and evaluated a team of 15- 20 sales associates to effectively delegate daily tasks and meet the company’s yearly sales goals ● Merchandize in order to display products in an aesthetically pleasing and functional manner ● Reorganized sales floor to reflect company floor plans while contributing personal style and ideas in collaboration with other managers and sales staff ● Addressed customer inquiries and concerns to demonstrate sales expertise, product knowledge, and boost customer satisfaction ● Analysis of cash flow, conversions, and requirements in order to track sales and company goals in comparison to yearly and quarterly forecasts ● Evaluated customer memberships and credit cards necessary to meet and exceed loyalty inquiries ● Processed truck and freight in an efficient manner in order to display new products and merchandise to allow customer exposure of new seasonal items ● Transition product displays in reflection of seasonal trends in accordance to any ongoing promotions
Summary
Natalie, a Sales Manager, based in Chicago, has 1 Sales Manager credit and 1 Floor Manager credit, and has been a member since 2020.
Credits
2/16 – 1/20
Sales Manager
Staff Position — Pier 1 Imports Details
2/16 – 1/20
9/13 – 10/16
Floor Manager
Staff Position — Dinolfo's Banquets Details
9/13 – 10/16
● Managed a team of waitresses to deliver exceptional service to clients in a friendly, attentive and efficient manner to assure customer satisfaction and positive customer experiences ● Planned with wedding coordinators to guarantee that all weddings and events are in accordance to the requests of the clients involved ● Effectively communicated with kitchen staff and upper management team with regard to customer needs, general tasks and flow of operation
Recos
Education
Class of '19
University of Illinois at Chicago
Bachelor in Communication
Skills
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