Sarah Ingerson

•Established client relations as the first point of contact for the ad sales team. •Extensive phone duties, cold-calling.

•Ghostwriting/editing clients' memoirs/manuscripts. •Drafting manuscript critiques/comment letters.

•Performed administrative tasks such as faxing, filing, compiling invoices, etc. •Phone duties and covered the front desk.

•Provided script coverage and helped compile talent reels. •Performed basic office duties such as creating spreadsheets, tracking calendars, etc.

•Served as the first point of contact for the department, assisting customers’ with their queries and purchases. •Processed athletes’ book orders and paperwork.

•Edited academic papers for publication in the 2012 edition of the USC Libraries' book Outstanding Academic Papers by Students