Jenny Kenney-Kelly

In office and on set coordination of travel for scouts, executives, talent, and production crew of 35. Booked hotels, flights, car rentals, car services and provided 24 hour on-call travel support. Negotiated vendor contracts to come in under budget and ensure production needs were met. Strategized and scheduled location/design scouts, assisted production team, prepared travel documents, and coordinated ground transport to and from set.

Responsible for office management, payroll, monthly advances, closing budgets, Visa coding/categorization, petty cash requests/reports, reimbursements, per diem/location money, deliverables management, and intern management.

Responsible for all deliverables (Music cues, releases, restrictions, images, recipes, logs, transcriptions, diversity reports).

-Directed 25 employees and managed operations to ensure a high level of customer satisfaction and retention. -Won “Innovator of the Year Award” for rebranding the company following a manufacturer transition. Developed new company name, logo, website, iPad presentation, pitch book, closing tools, and collateral materials to drive sales and increase brand awareness in the Philadelphia market. -Collaborated on the production of company TV commercials. Responsible for filming and still photography of company products and events. Planned yearly ad budgets for cost effective, high impact media buying. Monitored campaign strategies of competing companies and industry design trends. -Created original content for all social media channels. Managed Facebook advertising, pay per click, and online reputation. Designed newsletters, email campaigns, project photo collages, and sales letters. -Organized and staffed open houses, home shows, and festivals. Designed displays, marketing materials and scripting. -Managed multiple design showrooms, created promotions to increase foot traffic, conducted sales presentations, assisted clients in design selection, and closed sales. -Designed and maintained company websites, computer network, client database and email accounts. Performed trouble shooting, trained personnel, implemented data accuracy checks, and produced reports. -Turned around an under-performing call center by developing scripting, lead follow up, and incentive programs. Trained telemarketers on phone etiquette, customer service, product knowledge, and crisis management. Instituted customer satisfaction incentives and referral bonus programs. -Developed Human Resources department, instituted an employee handbook, and human resource policies. Tracked attendance, conducted performance reviews, performed hiring/firing, and coordinated employee functions. -Processed financing, calculated company payroll, and commission payments. Prepared estimates, scheduled appointments, processed files, ran payments, entered detailed installation guidelines and managed client requests.

-On set production assistant for a supermarket commercial shoot. -Assisted wardrobe department with purchasing clothing items for on set talent.

-Assisted producers on medical research for program and a prime time special. -Coordinated interviews with show participants, hospital personnel, and public relations departments. -Logged footage tapes brought in from the field. Coordinated talent releases with acquired footage. -Developed a tape organization system, handled deliverables, and performed general office duties. -Observed edit sessions with producers and editors during the post-production process.

Aided students in mastering cameras and editing machines. Provided advice on project techniques and course requirements.