Kenya Phillips

 Responsible for Brand Development & Consumer Engagement Affairs.  Created and published content on behalf of the company, including but not limited to: blogs, onsite content, email marketing materials, social media posts, infographics, etc.  Constructed and executed broad based strategic programs; training, administration, staffing and support functions for 20 personnel and production equipment assets valuing $160K.  Directed daily operations of 16,000 SF warehouse & event planning.  Responsible for daily field production scheduling and Talent Procurement.  Renewed emphasis on customer service, building new and strengthening existing relationships with clientele.  Directed and prioritized time-sensitive and confidential information while increasing overall productivity.  Managed all office administrative activities, including vendor coordination.  Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.  Audited invoices and contracts to ensure compliance with attached purchase orders for goods delivered.  Responsible for all staff and contractor payroll processing.  Audited timesheets accurately to ensure wages and benefits are properly distributed.  Processed a minimum of 100 invoices per week utilizing QuickBooks.

 Responsible for organizing & delegating assignments.  Accountable for schedule & appointment upkeep.  Streamlined customer support by implementing effective policy changes  Developed and create a more effective filing System to accelerate paperwork processing  Updated Department standard operating procedures and database to accurately reflect the current practices  Successfully established effective systems for record retention by creating a database for daily correspondence tracking  Responsible for developing marketing methods that resulted in a 40% increase in marketing efficiency.