Tiffany Lin

Social Media/ Marketing: • Maintain online profiles on Facebook and Twitter, research trending topics, posts and responses • Build and optimize Facebook ad campaigns to increase page likes • Create posting schedules and content, analyze comments/shares/likes to determine future content, and create content specific pages and posts • YouTube SEO: Create and upload videos to YouTube accounts, research most effective keyword titles, tags and body description • Email marketing: brainstorm monthly newsletters • Writing and reposting content to company blog. • Gathered back links via SEMrush • Coordinate school promotions with nationwide unified school districts Content Management: • Create and manage course videos o Prepare lecture material and studio for filming o Post-Production: edit video content with Final Cut Pro& After Effects o Create course introductions and promotional videos Account/ Communications Management: • Respond to all emails directed to the company and manage user engagement on social media channels; answer customer inquiries regarding billing, renewals, or issues with site • Set up user accounts; troubleshoot customer issues / quality assurance • Manage user comments on website and all social media outlets

(Freelance/ Temp position) • Planning and strategy • Content Creation • Editing • Internal communications and external communications with key stakeholders • Administrative tasks