Why iCrossing
For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.
We believe our biggest asset is our combination of different backgrounds , cultures, and disciplines that come together to form iCrossing community . What we do starts with our people.
We are part of the *** Corporation, the world's leading *** , entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
About this team
The Client Solutions team at iCrossing is responsible for a portfolio of clients and their strategy, client satisfaction, revenue growth and profitability. This team identif i es clients ' goals and pain points and present s complex solutions that align with iCrossing' s offerings.
Want to work with Client Solutions but don't see a job that fits your background right now? Apply here to be considered for future opportunities with this team.
What you'll do
Who you are
Our Mission & Values
The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules. Our core values map back to our vision.
Be Kind : lead with compassion. What you truly know about someone's life is very little .
Lead with Candor: know the line. Is what you say true, good, and useful?
We Before Me : lead for others. The sum is always going to be greater than the parts.
We evolve clients for a human-centric future - creating a *** ter world for everyone.
For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.
We believe our biggest asset is our combination of different backgrounds , cultures, and disciplines that come together to form iCrossing community . What we do starts with our people.
We are part of the *** Corporation, the world's leading *** , entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
About this team
The Client Solutions team at iCrossing is responsible for a portfolio of clients and their strategy, client satisfaction, revenue growth and profitability. This team identif i es clients ' goals and pain points and present s complex solutions that align with iCrossing' s offerings.
Want to work with Client Solutions but don't see a job that fits your background right now? Apply here to be considered for future opportunities with this team.
What you'll do
- Work with a small group of clients or a large integrated client including the client strategy, tactics, forecasts, budget, projections, and performance metrics.
- Build on existing contacts and relationships with current and targeted clients.
- Understand our clients' implicit and explicit needs and match i Crossing capabilities against our clients' needs.
- Interpret and provide recommendations around results or outcomes and continually confirm the client's investment is sound.
- Articulate business problems, participate in developing and presenting complex solutions to all audiences to draw out the key insights in a compelling way.
- Engage in white board sessions and innovation briefings.
- Navigate a complex stakeholder matrix and manage priorities accordingly.
- Work closely with practices and delivery managers providing clear and precise briefing, interpreting the results and crafting a compelling story from the output.
- Partner with internal teams to create a forward-looking vision for clients.
Who you are
- Proven experience in client services/account management in digital marketing, consultancy, strategy field or client-side marketing department
- Excellent client management, expectation management, negotiation and co *** ict resolution skills
- Excellent organization, communication and follow-up skills
- Strong writing, grammatical and proofing skills
- Excellent presentation skills
- Strong analytical skills
- Able to handle multiple projects, relationships and tasks simultaneously
- Extreme attention to detail
- Experience in web-related production is a plus
- Proficient in MS Word, MS PowerPoint and MS Excel
Our Mission & Values
The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules. Our core values map back to our vision.
Be Kind : lead with compassion. What you truly know about someone's life is very little .
Lead with Candor: know the line. Is what you say true, good, and useful?
We Before Me : lead for others. The sum is always going to be greater than the parts.
We evolve clients for a human-centric future - creating a *** ter world for everyone.
This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.