Lake Buena Vista, FL Production Jobs

Job Summary:

Overview:
The Incident Commander will drive incident bridge calls for Enterprise Technology impacting issues to resolution. The role will provide operational oversight and technical direction to their DTOC Shift team, and responsible for restoring services through observability, monitoring, identifying impact and urgency, and incident coordination with the technology organizations across different segments to reduce impact to *** guests and cast members and their business operations.

The Incident Commander will interact with computer and software engineers, quality control specialists, infrastructure ser *** leads, segment technologists, executive leadership, to ensure ser *** availability, increase efficiency, and establish best practices for the execution and continuous improvement of the Major Incident, Event Management, Change Management, and Problem Management processes within the DTOC.

Additionally, this position will drive ser *** improvement initiatives through proactive monitoring and enhancement actions from identified risks through analytics and problem management. The Incident Commander engineer is an active member of the ser *** team focused on operations, ensuring the sustainability of operations by contributing to the development, testing, and evaluation of services supported.

Leverage partnerships with the business, customer base, and suppliers to successfully deliver services to meet agreed-upon expectations. Provides 24x7x365 first point-of-contact for centralized incident response and recovery. Provides all core services on a priority basis and with dedicated support to ensure the success of critical events.

Responsibilities:

• Perform as the incident commander-leading incident bridge calls as first chair, owner of the call, orchestrating recovery activities of DTOC and other technology teams to drive fast restoration of ser *** without added risk to the organization, providing command and control of the call
• Effectively apply Incident Analysis and Problem Analysis techniques during an incident and post-incident ensuring staff apply the same.
• Drive the efficiency and effectiveness of the Event, Incident, Major Incident, Request Fulfillment and Problem Management processes.
• Identify ser *** improvement opportunities through trend analysis, proactive techniques, and after-action reviews.
• Elevate any ser *** gaps proactively with leadership.
• Participate in creating, maintaining, and regularly reviewing department procedures, operational readiness plans and posture, aimed at improving the overall availability of IT services and infrastructure components, to ensure that existing and future business availability requirements can be met. This includes compiling daily operational reports and facilitation of operational readiness calls.
• Ensure the DTOC is effectively monitoring available tools and systems for high availability and swift response to potential and actual outage situations.
• During outage situations consistently provide Situation Reports in a timely fashion, ensure work streams toward resolution are clearly articulated following department procedures, and business impacts are obtained, and all communicated.
• Provide the technical direction to the team to ensure 100% on-site coverage required to effectively support incidents, ser *** requests, proactive health checks and HyperCare services.
• Perform DR/BCP activities for critical events and emergency onsite response.

Basic Qualifications:

• Minimum 5 years of related work experience.
• Bachelor's degree in technology field - Computer Science, Management Information systems, or equivalent work experience.
• Experience leading incident recovery calls as the first chair involving multi-disciplined geographically dispersed teams in a Fortune 500 organization.
• Experience supporting converged infrastructure stacks, including: application, compute, storage and networking.
• Ability to work under pressure, multitask, meet internal and external work schedules and/or deadlines in a fast-paced environment.
• Experience with hands-on support of cloud operations with one or more: AWS, Google Cloud or Azure.
• Experience supporting diverse portfolios, multiple business applications and IT services.
• Ability to work in a 24x7 IT operations environment.
• Demonstrated experience with Ser *** and Event Management tools.
• Proven experience and understanding of root cause analysis techniques.
• Proven ability to be detail, deadline, and results-oriented.
• Strong technical coaching skills with the ability to motivate and encourage others.
• Ability to manage competing priorities and workflow.
• Vendor relationship management experience.
• Comfortable working within a highly matrixed organization.
• Expertise in supporting large-scale environments in a diverse culture.
• Demonstrated attentiveness to detail, strong partnering skills, proactive problem-solving, and decision-making skills.

Technology Focus

• Seasoned technologist who will identify technology and execution challenges in solutions and products offered by Architecture and Engineering teams as well as outside vendors and OEMs.
• Must be familiar with complex network topics and availability approaches in an effort to drive performance from all network operations center functions.
• Carries and maintains a relevant and up-to-date skill set in the areas of x86 hardware technology, Windows, Linux, RISC operating systems, P-Series hardware, SAN, NAS and data protection technologies.
• Must have a working knowledge of relevant WAN/LAN technologies, wireless infrastructure, DNS/DHCP, Load-Balancers, WAN Accelerators, Telephony and other network technologies.

Preferred Qualifications:

• ITIL v3 Certification preferred.
• Kepner-Tregoe highly desired.
• Experience in enterprise scale IT departments highly desired.
• Current or previous technical designations in operating systems, virtualization or hardware platforms will be helpful.

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Worldwide Services, Inc. , which is part of a business we call *** (Corporate) .
*** Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Responsible for implementing existing policies, procedures and systems involving cashiering operations and Member Services functions. Coordinates, directs, and assigns work. Answers Member Consutants' questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of teller lines, adequate window coverage, and general training and supervision of tellers. Oversees provision of a full range of Services to Members and prospective Members. Ensures that Members are promptly and professionally serviced. Provides excellent Member Ser *** with each Member interaction. Provides complete and accurate Member Ser *** using consultative sales techniques to retain Members and build Member loyalty. Acts as a Member Consultant as needed and actively promote and cross-sell, Partners' products and services.

Responsibilities
Assumes responsibility for the supervision of efficient, effective, and professional Operations and Member Consultant duties.
• Ensures that all operations functions are correctly performed and are in accordance with established policies and standards. Ensures that all security procedures are followed.
• Ensures that all Members' needs are met and commitments to them are kept; providing "5 Star Service, to every member, every time.
• Coordinates operations by assisting in assigning work and distributing workflow. To include the support to our Business Development processes and strategies.
• Answers teller questions, solves problems, and assists with complex transactions and sensitive Member relations problems. Explains policies and procedures to Members. Makes judgments for tellers (within limits of authority) pertaining to cashing and/or accepting checks or drafts.
• Investigates teller out of balance conditions and institutes corrective procedures. Assists in finding balancing errors. Ensures that each teller balances at the end of each day and that all monies are secured in accordance with established procedures.
• Performs teller paying and receiving functions as required. Receives share deposits and loan payments. Prepares proper receipts.
• Maintains an inventory of cashiers' checks, money orders, receipts, travelers' checks, and other negotiable items for use in the teller area.
• Balances vault.
• Monitors, orders, dispenses, ships, and balances cash.
• Keeps Cash Dispense Machines (TCRs/ ITMs) filled and functional. Possess knowledge and ability to quickly adapt to new technology (i.e. Home Banking, Mobile Banking and Remote Deposit capture).
• Approves check deposits and withdrawals, the waiving and releasing of check holds, wires and all other negotiable items above Teller and MSR limits or other exception basis.
• Responsible for identifying and building a network of Member contacts through qualified leads, referrals, telephone canvassing, quarterly campaign strategies and face to face interaction with the purpose of creating financial opportunities.

Assumes responsibility for ensuring and effectively performing Member Services functions.
• Resolves Members' requests, problems, and questions promptly. Answers Members' questions or refers appropriately.
• Presents and explains Credit Union services and products to Members and assists in meeting their financial needs. Opens and closes shares (Special Shares, Checking, Certificates, etc.)
• Orders checks for Members' accounts.
• Completes stop payment orders.
• Performs file maintenance and account changes as needed.
• Completes payroll deduction and authorization forms.
• Answers questions and solves problems for Members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Resolves Member bookkeeping and checking account problems.
• Keeps Members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services
• Actively cross sells and drives Credit Union products and services to include PLP, GAP and MBI
• Assist in preparing work schedules and training tellers, as assigned.
• Processes new Memberships by opening accounts and new ser *** requests such as additional share accounts, savings services, checking, money market, certificates, IRAs, referrals, etc., meeting all quality control standards as outlines in policy (CIP, OFAC, Chexsystems, Verafin). Ensure compliance with the 2/2/2 Program.
• Subject matter expert level of product knowledge to communicate features and benefits of all Credit Union products and services. Educate Members on how to become financially responsible.
• Has thorough knowledge of the consumer loan process and the ability to structure loan applications and make lending recommendations.
• Originate and processes consumer loans, from start to finish, meeting all quality control standards as outlines in policy
• Supports the credit union's objective and promotions by encouraging the use of multiple products and services to meet the Members' financial needs.

Effectively supervises area personnel, ensuring optimal performance.
• Provides leadership to personnel through effective objective setting, coaching, delegation, and communication.
• Ensures that personnel are well trained, effective, and optimally used. Provides instruction regarding policy, procedure, and ser *** and product offerings. Assists new employees.
• Tracks individual employee progress and assists with performance appraisals as required. Provides support and suggestions for employee improvement.
• Drives sales sprints for loans and partners referrals in collaboration with the Sales platform.

Assumes responsibility for establishing and maintaining effective communication and coordination with Department and area personnel and with management.
• Coordinates operational duties and responsibilities with related functions within and outside of the Department.
• Keeps management informed of area activities and of any significant problems. Provides suggestions for improved service.
• Completes required reports and related documents promptly and accurately.
• Attends meetings as required.
• Opens and closes safe deposit boxes as assigned. (Branch Specific)
• Works Concierge Desk as assigned.

Assumes responsibility for related duties as required or assigned.
• Performs procedures for opening and closing of operations, including vault, alarm, and door duties.
• Accurately completes the Internal Verification Process (IVP) report as assigned.
• Be knowledgeable of branch and PFCU business processes to anticipate potential issues and effectively communicate to your manager any and all problems that may arise.
• Assist with loading weekly work schedules within Workbrain and SAP (Region specific) and collaborate with Management Team to submit final approvals
• Act as Branch Leadership as needed

Education Level: High School or GED (Required)
Years of Relevant Work Experience: 3-5 Years

Certifications, Licenses, Registrations, etc.
NMLS (Required)
Medallion Certification (Preferred)
Notary (Preferred)

Other Training, Technical Skills, or Knowledge
Proficiency in MS Excel (Preferred)
Experience using Microsoft Office (Required)
Experience using a Check Imaging System (Required)
Experience using Episys (Required)
Experience using Synapsys (Required)
Experience using Verafin (Required)

Abilities and Behaviors
• Excellent Member Service, verbal, and written communication skills.
• Solid advanced math and phone skills
• Ability to read documents and communicate clearly
• Ability to take initiative, work in a team, and resolve co *** icts
• Exceptional decision-making and problem-solving skills
• Organized, good time manager
• Responsible; Flexible; detail- and goal- oriented
• Three to five years' experience in the financial industry and credit unions is required.
• Three to five years' experience in teller cash handling and cash dispense machines is required.
• Previous supervisory required.
• Experience in sales is preferred.

Performance Standards
• Balancing Standards
• Balancing Percentage
• Member Satisfaction
• Transaction Quality
• Partners Home Mortgage Referrals (Total Referrals / Qualified Referrals)
• Partners Wealth Management (Total Referrals / Qualified Referrals)
• Review Membership Applications (Membership Officer)
• Core Product Qualified Referrals (Checking, Certificates, MMA, and Consumer Loans)
• Autoland / Auto Advisor referrals (Total referrals/qualified referrals)
• Review and submit the monthly Teller Over / Short report to Branch Ser *** Manager II or above
• Assist and/or complete with the Branch Ser *** Manager the Internal Verification Program (IVP) and submit the packet to the Branch Ser *** Manager II or above

Discretion
This role requires a moderate level of supervision. Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.

Work Environment
Shift work including weekends consists of hours outside of an 8 - 5 schedule to cover the hours of operation.

The hiring range for this position in Florida is $51,200 to $70,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Partners Federal Credit Union:

For more than 50 years, Partners Federal Credit Union has delivered The Partners Difference to our more than 175,000 members, with the highest levels of service, value, access and convenience. Plus, a full array of financial products you'll find at the biggest banks, including savings, checking, loans, wealth management and the latest in innovative account access. And always with an exclusive connection to *** that ensures a level of quality unsurpassed in banking. Named one of the 2019 "Best Credit Unions to Work For" by Credit Union Journal, Partners is truly Cast Members serving Cast Members, creating a genuine bond and commitment to ser *** that no other financial institution can match. Join and discover that at Partners, we honor membership for life - because members can confidently rely on us at every stage of it. And because of our connection to *** , every person who works for Partners is also a *** Cast Member/employee.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call Partners Federal Credit Union .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team
Do you have a passion for looking at ways to use data to guide operational improvements that impact hundreds of Cast? Do you enjoy bridging the gap *** ween data and storytelling? As a *** Vacation Club Member Experience Analyst, you will help support our daily operation in addition to providing analytical support to i *** uence our area and business strategies. You will be part of an analytics team that supports the *** Vacation Club Member Experience team, the *** Vacation Club Contact Center, and our Sales Support team, all of which provide business intelligence related to our operation and overall experience for our valued members. Become part of the *** Vacation Club Member Experience Analytics team and help make magic for our Cast and our Members all across the globe.

If selected for this role, you will report to the Manager, Labor and Planning.

This is a Full-Time Role.

What you will do as a Member Experience Analyst

• Provide insights into data to explain changes, anomalies, and trends related to business performance.
• Develop and maintain localized technologies that support the operation and support increased operational efficiencies.
• Conduct ad hoc analysis in support of key business objectives, craft and lead speech analytics queries using Nexidia (voice analytics solution).
• Provide recommendations to senior leaders for process improvements derived from analytical insights.

Required Qualifications & Skills

• 2+ years of Microsoft SQL Server Management Studio experience required.
• 2+ years of business reporting, analytics or business information systems required.
• 2+ years of data visualization (Tableau, PowerBI, etc.) experience required.
• Experience collaborating with operational leaders to identify existing challenges and opportunity areas.
• Proven ability using your analytical and technical experience to recommend and create solutions (in the form of enhanced reporting, das *** ards, tools, etc.) which provide enhanced insights and/or drive efficiencies.
• Ability to communicate and translate data and information into easily understandable visual contexts/das *** ards.
• Ability to work independently with minimal supervision.
• Ability to handle complex and confidential information with discretion.
• Proven strong written, verbal communication and interpersonal skills.
• Proven partnering and relationship-building skills.

Preferred Qualifications

• 2+ years of Alteryx (data science/process solution) preferred.
• 2+ years of experience with PowerApps (or similar workflow/automation solutions).
• Knowledge of Workforce Management business processes, systems, and data sources (MyTime, SAP, etc.).
• Knowledge of contact centers and related metrics.
• Outstanding analytical and conceptual thinking skills.
• Advanced technical skills.

Education
Bachelor's Degree or equivalent relevant experience.

Preferred Education:

• Tableau Data Analyst certification.
• Alteryx Designer Core or Advanced certification.

Additional Information
*** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only *** can provide. Learn more about our benefits and perks at ***

#LI-MM4 #DX ***

About *** Vacation Club:

*** Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. *** Vacation Club cast members help bring touches of *** magic to members and guests who stay at any one of 14 *** Vacation Club destinations, including *** World Resort; *** land Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Vacation Club Management, LLC. , which is part of a business we call *** Vacation Club .
*** Vacation Club Management, LLC. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Customer Engagement (CE) is part of the Marketing Center of Excellence within *** Experiences. We connect consumers to the place where dreams come true through the development of comprehensive, audience-focused, data-driven communication plans across offline, digital and direct relationship channels. We are looking for a Customer Engagement Manager II- CE Strategy, Planning and Integration to join our dynamic team. You will be responsible for the planning, forecasted spending, message integration and execution of paid *** and owned channel campaigns for your assigned line of business. If this sounds like you, we encourage you to apply!

You will report to Sr Mgr CE-Strategy Plng & Integration.

What You Will Do

• Develop comprehensive, multi-channel paid *** and owned channel (Email and Direct Mail) plans based on marketing, *** , and consumer insights.
• Collaborate with Marketing Strategy, Agency, Creative and Customer Engagement teams to collect campaign inputs, present *** strategies, run campaign message distribution and share performance results and optimizations for campaigns
• Provide message distribution instructions to Activation partners across channels.
• Track spend and update *** budgets and flowcharts for accuracy in planning and activation.
• Prioritize vital project coordination efforts across internal departments to ensure successful plan launches (Including Buying, Creative, Privacy, Platform, and Finance.)

Required Qualifications & Skills

• Validated experience (preferred minimum of 4 years) with Cross-Channel *** Planning and *** Buying; Broadcast, Digital, Programmatic, or Search Marketing experience.
• Shown history partnering and leading diverse expertise teams, partners, or direct reports within a Marketing organization or agency.
• A passion for storytelling through creative and latest *** platforms and vehicles, with executive-level presentation experience explaining sophisticated *** and industry trends.
• Expertise in using Smartsheet, Brand Maker or Workfront.
• CRM (Email and Direct Mail) experience desired.

Education

• Bachelor's degree in Advertising, Marketing, or Communications, or equivalent work experience.

Additional Information

*** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only *** can provide. Learn more about our benefits and perks at ***
#DX *** #DX Marketing

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Destinations, LLC , which is part of a business we call *** Experiences .
*** Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

At *** , we're storytellers. We make the impossible, possible. We do this through applying and developing ground breaking technology and innovating to bring stories to life through our movies, products, interactive games, parks and resorts, and *** networks. Now is your chance to join our dedicated team that delivers unparalleled creative content to audiences around the world.

The Center of Excellence is responsible for mitigating payment risk across the direct-to-consumer businesses - *** Experiences (Parks and Resorts and *** store.com) and Streaming (DE&ET, *** Entertainment and *** Technology). This role is specific to the *** Entertainment/ *** segments, and entails working with the business to establish rules and controls within the fraud tools that are used.

The main purpose of this role is to manage the fraud rules strategy for the *** Streaming function ( *** +, *** +, Star+) as well as reporting of key KPI metrics including fraud and chargeback rates. This will include building and developing partnerships, strategizing on fraud mitigation and processes, providing reporting to leadership and the lines of business, and aligning on upcoming projects and initiatives.

Responsibilities for the Role:

• Manage overall risk strategy for the *** Streaming function ( *** +, *** +, Star+) to help operationalize fraud rules within internal tools.
• Primary liaison to various internal business partners - Streaming Business Operations, Engineering, Product, and Enterprise Consumer Payments
• Participate and engage in risk mitigation strategic discussions with leadership and business partners.
• Prepare executive communications and presentations on a regular cadence.
• Manage chargeback representment strategy in conjunction with Accertify, a third party who will be handling the representments.
• Optimize existing payments strategy to maintain (or reduce) chargebacks to sales ratios and other product abuse or revenue loss situations, including compliance with Card Network fraud rules and thresholds.
• Partner with the business to discuss current fraud trends and proposed mitigation.
• Provide reporting to business partners and leadership showing the current risk and trends.
• As a user of the internal tools, work with both the *** Streaming Product, Engineering, and Operations teams to improve the user experience.
• Partner with other members of the COE (ie Payments Manager supporting *** Stores.com and Parks and Resorts) and the Streaming Operations, Product, and Engineering teams to stay aligned on mutual goals and objectives, top tools, and best practices of the COE

Basic Qualifications:

• 2+ years working in payments, payments fraud, or risk management
• Excellent interpersonal and problem-solving skills
• Excellent excel skills
• Inter *** te understanding of payment ecosystem.

Preferred Qualifications:

• Chargeback representment or fraud analysis experience
• Certified Fraud Examiner certification
• Criminal Justice minor

Required Education:

• Bachelor's degree in Accounting, Finance or Business Administration or related field

#LI-TD2

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Financial Services, LLC , which is part of a business we call *** (Corporate) .
*** Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

We are passionate about driving consumer-facing strategies with a direct impact to the *** World Parks and Resorts business. Are you a partner-focused team player with a natural curiosity to understand the "why" behind business performance? Consider joining our team!

As an analyst on our team, you'll wear many "ears" as part of our highly-dynamic and collaborative environment. We provide strategic pricing recommendations for everything from cupcakes to character meals, reviewing menus, evaluating location performance and implementing large-scale pricing initiatives to optimize revenue and Guest spend. Along the way we partner with location Chefs, Proprietors and other Operational and Analytical teams.

The Food and Beverage Pricing Analyst will be part of a team of Analysts reporting to the Manager, Pricing.

What You Will Do

It's our mission to deliver analytics, insights and pricing strategies which improve profitability. Along with managing these pricing strategies, you would help foster an energizing culture of excellence, encouragement, and ownership.
Every day as Pricing Analyst is unique, challenging, and fulfilling! On any one day you might:

• Perform detailed analyses using conceptual, statistical and financial techniques to evaluate the impact of new initiatives, measure performance and determine growth opportunities.
• Translate large data sets into actionable insights and story-telling presentations for key partners.
• Analyze trends, patterns and irregularities in key metrics to drive business decisions.
• Actively engage in key partnerships/relationships across the company to ensure alignment and long term success across organizations.
• Project manage the implementation of approved initiatives, meeting with key partners to ensure a smooth activation.

Required Qualifications & Skills

• Proven experience in a business analysis, strategy development, and/or comparable educational background.
• Effective communicator who can build partnerships and i *** uence others.
• Proactive approach and dedication to achieving team objectives.
• Creative problem solving skills with proven strategic thinking.
• Experience collecting and analyzing data, identifying KPIs and reporting on results using Excel or other analytical software.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Two+ years of work experience in business analysis and/or strategy development.
• Demonstrated data analytics skills with proficiency in associated database applications in one or more of the following: SQL, VBA and Tableau.
• Previous *** Theme Parks and Resorts experience.
• Prior experience in the areas of pricing and revenue management.

Education

• Bachelor's degree in Economics, Business, Industrial Engineering, Mathematics, Marketing, Statistics, Finance or other related analytical quantitative field.
• Master's degree or equivalent preferred.

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Destinations, LLC , which is part of a business we call *** World Resort .
*** Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

At *** , we're storytellers. We make the impossible, possible. *** is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences.

Job Summary:
The *** Decision Science & Integration (DDSI) Center of Excellence provides internal consulting services for clients across *** including *** Experiences (Theme Parks, Resorts, Cruise Lines and Consumer Products) and *** Entertainment ( *** Networks, The *** *** , D+ and *** ). Our mission is to maximize the business performance of *** by advancing a culture of applied decision science through:

• Empowering an inclusive community with analytics knowledge, tools and processes
• Research and development of leading methods
• Designing, developing, integrating and sustaining innovative solutions

DDSI seeks forward-thinking team members who are passionate about learning our client businesses to enable value through the strategic use of data and analytics. The work requires a combination of analytical mindset with hands-on experience in data and programming, and a natural gift for communicating and presenting sophisticated analytical findings.

Responsibilities:

• Oversee multiple analytics transformations with a focus on B2C opportunities, primarily with *** Experiences segment.
• Accountable for client interactions and success.
• Develop scalable advanced analytic solutions producing recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Develop and lead functional product development processes for your area across DDSI to deliver innovative solutions in a Software as a Ser *** (SaaS) delivery model.
• Lead team focused on new technologies such as process automation, complex predictive modeling, artificial intelligence, machine learning and computer vision to improve how we do business.
• Strategic thought partner to help clients develop their growth initiatives, achieve their revenue/OI maximization goals, and solve business needs.
• Develop a team of analytical professionals who are responsible for data analysis, modeling, solution engineering, sustainment and broad product management.
• Lead interactions with our vendors and internal teams: Project Management, Data Integration, Decision Science, users, etc.
• Exhibit critical strategic thinking, consulting skills and creative problem solving throughout project lifecycle including scoping work, shaping deliverables, setting priorities, hitting deadlines, and communicating science into results that can be understood and acted upon.
• Maintain and manage high-level relationships with key partners throughout TWDC.
• Manage relationships with external strategic partners to achieve strategic goals and expand into new areas of opportunities.
• Maintain expertise in current and emerging methodologies in the field of decision science and data analytics, including best practices and changes in the analytics landscape.

Basic Qualifications:

• 12+ years progressive leadership experience in consulting, product design/product management or the application of advanced decision science and analytics
• 10+ years of product management experience with a proven record of successfully launching products or platforms, including defining principles, vision, strategy and roadmaps for multiple product areas
• 5+ years managing high performing analytics teams with a focus on product design
• 5+ years finance, management consulting or product software development
• Bachelor's degree in quantitative or computational field and/or equivalent work experience required

Preferred Qualifications & Education:

• B.S or M.S in quantitative or computational field (i.e., Math, Statistics, Data Science, Computer Science, Physics or an emphasis in quantitative methods, business analytics, etc.)
• 5+ years in optimization field, including but not limited to pricing, revenue management, inventory management, scheduling, etc.
• Proven experience in leading solution engineering or product design and associated methods
• Experience w/Mixed data sets and approaches (analytics, analytic tools, data science)
• Exceptional understanding of cutting-edge analytics, technologies, consumer behavior, and travel industry
• Proficiency with Python, SQL, Snowflake, Databricks, Tableau, PowerBI and other commonly used analytics, data management and business intelligence applications

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Worldwide Services, Inc. , which is part of a business we call *** (Corporate) .
*** Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

Join us as part of a dynamic team and science-based culture where our mission is to Lead *** Parks and Resorts to Care for animals and the environment, Connect people to nature and Conserve our natural resources. As the Science Operations Manager, you will provide oversight and leadership for the Science programs operation and scientific input into the Animal Care Operation and Strategy. Join this team consisting of scientists and behavior management experts from multiple disciplines focused on animal wellbeing and population management, with experts in behavior, endocrinology, cognition, behavioral husbandry, population biology, environmental monitoring and welfare across multiple locations. As part of the science team, you will work in close collaboration with the *** Conservation team in support of conservation and science goals.
In this leadership role, you will be reporting to the Science Operations Director.

What You Will Do

• Have oversight for all internal and external research projects and collaborations as well as advise on scientific and welfare issues across teams and our field related to care and sustainability of zoo and aquarium animals
• Craft a shared vision to encourage team members, co-workers and collaborators, and guests around the value and impact of evidence-based management
• Lead by example with an innovative and growth mindset, through idea-generation and solution oriented approaches
• Lead strategic goals, including timely and detailed communication across large teams, crafting an inclusive and strong team culture, and managing change and driving projects to timely completions
• Share knowledge and stories with ASE and park leadership and external partners and provides input in decision-making
• Cultivate scientific partnerships with internal and external collaborators, and serve the broader zoo and aquarium field
• Lead others to apply scientific approaches to gather objective information as requested by partner teams to address issues relevant to health, welfare, and sustainability
• Assist in developing and driving the scientific direction of the science program
• Help build and deliver quality guest experiences that showcase evidence-based care
• Lead individual and team contributions to *** and Animal's, Science and Environment strategic goals initiatives.

Required Qualifications & Skills

• Proven ability leading a team, with a minimum of five years of leadership experience
• Confirmed leadership skills with experience in mentoring, coaching and recognizing team members
• Excellent experimental design skills and experience conducting research in wildlife, with a strong history of publication in peer reviewed journals
• Understand of the role of research in modern zoo and aquarium operations, with a passion to move the zoo and aquarium field forward by applying innovative science-based management and groundbreaking behavioral husbandry approaches, and driving research related to welfare, health, and population sustainability
• Ability to work well in a team environment and i *** uence without authority
• Knowledge of AZA structure and standards pertaining to research, animal welfare and behavioral husbandry programs
• Excellent communication and project management skills (oral, written) across complementary teams
• Passion for storytelling and connecting guests to nature and science

Preferred Qualifications

• Broad knowledge of the various fields within animal well being
• Involvement in AZA committees/programs
• Experience handling operating and labor budgets
• Experience studying wildlife in a zoo or aquarium setting
• Instructing experience
• Experience working with behavioral husbandry and welfare programs

Education

• Doctoral or Veterinary Degree, or Masters Degree plus relevant equivalent experience

Additional Information

Benefits and Perks: *** offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only *** can provide! Learn more about our benefits and perks at ***
#DX ***
#li-jh6

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** World Resort .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

We create happiness." That's our motto at *** Parks and Resorts. And it permeates everything we do. At *** , you'll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?

Mechanical Engineer in the Ride & Show Mechanical Engineering (R&SME) group at *** World. You will be responsible for the development, management and execution of various engineering projects at *** World that may involve various types of theme park attractions including but not limited to roller coasters, round rides, omni movers, water flume rides, animatronics, parade floats, transportation, hotels and resorts. You will work alongside other mechanical engineers, designers and ride control engineers and will be performing design reviews with Design Assurance, Operations, Maintenance, Safety and *** Imagineering. You will also report out to Facilities Asset Management and other aforementioned partners on the progress on your projects. You will also work with and mentor interns and will be reporting to a Team Leader. Please read below for your specific responsibilities.

This is a Full Time 18 month Project Hire role.

What You Will Do

Support partner organizations to deliver a world class experience for our guests and cast. Primary responsibilities include performing job captain duties on small to large projects such as design, component specification, engineering and hazard analysis, presenting design reviews, manufacturing support, installation, test and adjust, acceptance testing, post turnover support and general project management. Other responsibilities include mentoring interns, and providing second set of eyes support to ensure compliance with the design workflow process, standards, and codes.
Usually works with minimum supervision, conferring with outstanding on unusual matters. Assignments are broad in nature, requiring originality and ingenuity. Has appreciable latitude for un-reviewed action and decision. May be assisted by associate engineers or designers.

Required Qualifications & Skills

• 1+ year(s) of proven experience in design of heavy mechanical equipment such as large conveyance systems, automotive, large robotic systems or similar.
• Demonstrated positive relationship skills working with technical groups and multidiscipline teams.
• Demonstrated strong partnering skills with collaborators and customers.
• Great teammate with excellent communication skills.
• Showed skill in applying Engineering and Design software such as AutoCad or SolidWorks.
• Shows strength in performing classical and/or computer-based engineering analysis applying hand calculations, FEA software or MathCAD.
• 1+ year(s) proven experience with *** design standards, ASTMF24 or equivalent.
• Possesses and applies a broad knowledge of principles, practices, and procedures of the mechanical field of engineering to completion of diverse assignments.

Preferred Qualifications

• Successfully completed Fundamentals of Engineering / Engineer In Training (FE/EIT) certification.

Education

• Bachelor of Science degree in Engineering, Sciences or Engineering Technology from an accredited college or university.
• PREFERRED: Master's degree in Engineering or MBA.

Additional Information

*** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only *** can provide. Learn more about our benefits and perks at *** .

#LI-DM2 #DPEPFLA # *** Safety

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** World Resort .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team
"We make magic." That's our motto at *** Parks and Resorts. And it permeates everything we do. At *** , you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Licensed Architects touch all aspects of our theme parks and resorts from concept to delivery of the built environments enjoyed by our guests. It's a given that our Architects have the technical expertise to do their jobs well. We're looking for professionals who are thirsty for diverse experiences, who are eager to learn and who are confident they can maintain the exacting standards for which *** is loved. If this sounds like you, please apply today!

This position will report to the Design Integration Team Lead of *** 's Facilities Asset Management.

What You Will Do

• Support the Facilities Asset Management organization's project management team by coordinating with allied FAM Design, Creative, Show/Ride, and Operating partners.
• Lead and manage the design process from concept to completion while ensuring design excellence and adherence to the set budget and timeline constraints.
• Write a detailed scope for work and provide RFP's to hire consultants that provide a full range of design and construction administration services.
• Manage the efforts of a multi-discipline team of consultants to ensure design deliverables meet the requirements of the RFP and scope of work.
• Support implementation of project goals through the development of design solutions; ensure adherence to department/divisional Standards of Practice.
• Prepare Facility/Attraction base information documentation (e.g. existing condition descriptions).
• Introduce innovative design concepts and sustainable solutions to improve the guest experience.
• Develop and execute strategies, utilizing partnerships with stakeholders, to ensure seamless execution of facilities renovation projects.
• Provide project leadership to consultants to whom design is outsourced for FAM projects.
• Clearly communicate architectural concepts, project status, and recommendations to facilitate decision-making at the highest levels.

Required Qualifications & Skills

• Registered Architect in the State of Florida or registered Architect in another State and meeting all qualifications for registration as an architect in the State of Florida.
• No less than six years working in an architectural practice.
• Construction phase experience including the submittal/shop drawing review process and on-site field inspections.
• Experience specifying and detailing building materials and products for thematic applications.
• Proficiency in CADD and BIM (Revit and AutoCad).
• Demonstrate technical knowledge of architectural design and construction techniques.
• Knowledge of area development-related areas, including architecture, land planning, civil engineering, site lighting, and graphic design.
• Experience in a client-facing role within the architectural industry.
• Strong business development skills with a track record of securing and managing architectural projects.
• Outstanding presentation skills, including the ability to communicate complex ideas to executives and other key decision-makers.

Preferred Qualifications

• Solid understanding of *** theme parks and storytelling through area development; pursue deeper knowledge of *** traditions, history, and theme parks globally through *** educational opportunities and study (themed environments or architecture in an entertainment organization).
• Membership in one or more professional organizations such as the American Institute of Architects, Urban Land Institute, Construction Specifications Institute, or U.S. Green Building Council.
• Experience working with digital illustration tools such as Maya, Rhino, Photoshop, Illustrator, and SketchUp.
• Familiarity with facility management and operations is preferred.
• At least two years leading a diverse team of architects, engineers, and designers to successfully deliver a project.
• Master of Architecture, Urban Planning, or Landscape Architecture from an accredited program

Education

• Bachelor of Architecture degree from an accredited program
• U.S. Professional License credential

Additional Information
*** offers a benefits & rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only *** can provide. Learn more about our benefits and perks at *** .

#DX ***
#LI-MC1
#DXFOS

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** World Resort .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

Every day at *** Cruise Line, we take pride in bringing the magic of *** to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our *** values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

The Manager, Beverage & Wine Programs will lead and support They will drive the development, execution and sustainment of the operational vision for current ships, dry docks and new builds and the Beverage & Wine operation across the fleet.

What You Will Do

• Responsible to provide Operational Guidelines, objectives, direction and support to all fleet Beverage Managers.
• Supervising all wine ser *** standards fleet wide
• Responsible for promoting wine salesmanship and revenues.
• Management accountability for all Beverage Staff for day-to-day and long-term operation.
• Accountable for monitoring and developing wine revenues and all financial related operations.
• Promote innovation and changes to our wine menus and wine selections.
• Ensures that all wine products served meet the established specifications and standards.
• Support the delivery operation of any wine In-Room Gift items.
• Implementation of all wine list according to the latest trends, competition and crew demands and needs.
• Work with current and new vendors around the globe to ensure steady supply and variety for the Beverage wine program.
• Have a strong understanding of local and international bar laws.
• Responsible to build, evaluate and monitor Beverage wine training programs.
• Selecting new equipment for the wine cellars.
• Create all group functions for wine and food offerings in coordination with the culinary team.

Required Qualifications & Skills

• Minimum 3 years in as a Wine manager Sommelier/Leader position shipboard or Land based
• Strong wine knowledge and planning skills
• Previous experience crafting wine lists and wine pairings
• Experience running/leading a guest-facing team in a luxury setting
• Effective verbal and written communication and organizational skills
• Ability to travel up to 25%

About *** Cruise Line:

A leader in the cruise industry, *** Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that *** has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of five ships - the *** Magic, *** Wonder, *** Dream, *** Fantasy and *** Wish - and *** 's private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only *** can deliver.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Magical Cruise Company, Limited , which is part of a business we call *** Cruise Line .
Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

At *** Financial Systems, you will team with the best in the business to create and build in one of the most innovative teams in any industry! Uniquely positioned within *** , Financial Systems leaders are forward problem solvers who constantly pursue excellence, solve challenges, and provide business expertise over the technology used by the finance community to drive value and improve the employee experience.

An opportunity exists to support this dynamic organization as a Senior Financial Systems Analyst - assisting *** Store Online within the Consumer Products division of *** Parks, Experiences and Product Segment. If selected for this role, you will report to the Manager, Financial Systems. Come join us and be part of this dynamic team!

What You Will Do

Support financial systems processes, enhancements, and sustainment activities. Support projects for Enterprise-wide and Segment-specific efforts related to finance systems. The key focus will be to support the Consumer Projects business strategy, governance, and end users.
We provide daily support to the end user community, identify continuous improvement opportunities, maintain process documentation, and develop training/communication materials. We also participate in requirements gathering, design, evaluation, testing and implementation of system improvements, projects, break fixes, and other system changes, all while ensuring policies and standards are followed for the Enterprise and Segment.

Responsibilities:

• Working closely and in collaboration with the *** Finance organization and Technology and business partners to support and maintain the Shop *** online business
• Work closely to develop and implement strategies to address finance needs, collect data and analyze implications, and define and document agreed upon finance functional requirements, end-user system procedures, and business process flows
• Connect the functional processes and priorities to the greater organizational goals
• Use your functional expertise and deep knowledge of SAP to develop solutions to system issues
• Develop testing strategies, coordinate and participate in finance related testing efforts for system implementations, improvements, and modifications
• Communicate with partners, management, and subject matter experts
• Exercise critical thinking, problem solving, and analytical capabilities with attention to detail

Required Qualifications & Skills:

• 5+ years work experience with financial or accounting teams working for a large company
• 3+ years in financial systems and business processes, including experience with T-accounts, reconciliations, and process flows
• Strong written and verbal communication skills including the ability to succinctly convey relevant information across multiple levels of the organization that fosters relationship building and collaboration
• Excellent organization and time management skills to enable work in a dynamic environment
• Ability to work independently under moderate direction and supervision on assigned priorities and projects
• Understand business processes and be able to develop and assist in the implementation of business process and/or technology solutions
• Deliver training to end users virtually, in person, and/or in pre-recorded videos
• Strong analytical and system design skills, problem recognition, problem solving and a track record of seeing tasks through to successful completion while providing a positive experience for customers

Preferred Qualifications:

• Experience using SAP or another Enterprise Resource Planning system
• Experience implementing financial processes and systems along with developing the associated end user training
• Experience using Alteryx or similar tools
• Experience using systems to manage issues, changes, and testing (e.g. Ser *** Now, qTest, ALM, JIRA)

Education

• Bachelor's Degree (BA/BS) or equivalent work experience in Accounting, Finance, Business Administration, Information Systems, or a related field

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Financial Services, LLC , which is part of a business we call *** (Corporate) .
*** Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

The mission of *** is to entertain, inform and inspire people around the globe through the power of unparalleled storytelling and we can only achieve that through maximizing the success of the phenomenal employees and "Cast Members" that make up TWDC.

As a People Insights Partner, you will play a pivotal role in delivering impactful people insights by bringing the full suite of People Insights capabilities to solution against employee and business challenges. You have a curiosity that leads you to always ask, "What's possible?" and the ability to bring concepts to reality from analysis to actionable insights.

Our People Insights Partners team immerses themselves in the business to understand unique needs and challenges, while focusing on custom business needs. They act as consultants, account managers, and liaisons, collaborating with our experts within People Insights to deliver data-driven solutions. In this role, you will enhance our employees' experiences and help drive critical business priorities by collaborating and connecting data points across workforce data and trends, people research, complex analysis, data visualization, and compelling storytelling.

A Day in the Life
In this role, you will:

• Partner with HR and business leaders, analysts, and subject matter experts to understand business processes, evaluate needs, and analyze data
• Provide subject matter expertise regarding data and systems, advising on how to best utilize available data
• Provide consultative support for clients across the organization to truly understand core questions and current priorities to ensure reporting and analysis align with business objectives
• Empower stakeholders to self-serve, interpret, and apply insights through training and consultation
• Translate high-level business objectives into consistent, accurate, efficient and effective reporting and analysis
• Proactively connect dots across different data points, research inputs, and business initiatives
• Synthesize insights into simple, relatable, actionable stories that help drive data-driven decisions and strategies through compelling storytelling using analytics, das *** ards, forecasts, and research to support business priorities
• Work collaboratively with other team members to ensure internal alignment and efficiency
• Balance concurrent projects and priorities
• Act with integrity and behaviors that promote the values and mission of ***

Basic Qualifications

• Highly skilled in data storytelling and using analytical insights to i *** uence data-driven decisions
• Proven experience in conducting complex analysis using multiple data sources
• Understanding of data and systems' infrastructures and data modeling
• Strong attention to detail
• Strong critical thinking skills; Asking relevant questions and solving complex problems in creative, sustainable ways
• I *** uencing and networking skills that result in consultative relationships and support synergy and collaboration
• Excellent written and verbal communication skills; Able to communicate complex analytical concepts in a compelling way to non-technical audiences
• Excellent project management and organizational skills
• Ability to make timely and effective decisions to meet fluid deadlines and changing priorities
• Proactive and self-motivated with the capability to work autonomously and make independent decisions to meet deliverables with minimal oversight
• Can effectively handle and maintain confidential information
• Ability to thrive in a fast-paced, dynamic work environment
• Focus on the here and now while keeping an eye to the future to prioritize work
• Passionate about continuous improvement with a strong desire to continue learning in order to stay relevant to business changes and industry trends

Preferred Qualifications

• Foundational SQL knowledge and experience
• Experience with Cognos, Tableau or similar data analysis tools
• Experience with workforce planning / forecasting
• Demonstrated understanding of HR processes (e.g. Talent Acquisition, DE&I, Learning & Development, etc.)

You will write the rest of the chapters because this is YOUR story. And that story could begin here!

The hiring range for this position in California is $88,300.00 to $107,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** HR Strategies & Services, LLC , which is part of a business we call *** (Corporate) .
*** HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

"We create happiness." That's our motto at *** Parks and Resorts. And it permeates everything we do. At *** , you'll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?"

The Manager, Facility Sustainment is responsible for leading the team of Building and Property Managers who sustain daily operations for the diverse administrative building portfolio at *** World(WDW) and the Florida site. The Building & Property Management (B&PM) portfolio consists of approximately 4.8M SF, across seven municipalities. It is inclusive of buildings, warehouses, trailers, laydown yards, production facilities, and more. You will optimize operational efficiencies across this portfolio by exhibiting a proven understanding of key performance indicators, operational metrics, and strong leadership ability. The Manager, Facility Sustainment can risk assess and quickly prioritize sustainment efforts with a sense of urgency and accountability; motivating their team to meet all operational expectations of their leadership. You will ensure safe and functional work environments, allowing Business Unit tenants to focus on their core business and to mitigate business disruption.

The Manager, Facility Sustainment reports to the Manager of Programs, Building & Property Management.

What You Will Do

• Be responsible for compliance with the company's safety programs and initiatives, as well as compliance with all regulatory and building code requirements for commercial spaces.
• Lead the Property Managers to help them plan and forecast operational workloads for their teams to minimize risk specific to facility sustainment operations.
• Model flexibility and adaptability as a leader of leaders; able to work in ambiguous situations with tenacity and perseverance to deliver legendary service.
• Develop, implement, and continuously improve upon standards of daily operations and to drive and meet company objectives.
• Be the central point of contact for sustainment and operational activities for on and off property locations.
• Partner with leaders and peers to collaborate on and handle the operating expense budgets.
• Manage tenant relationships and address their needs promptly and professionally.
• Coordinate and partner on efforts supporting the Integrated Facility Planning (IFP) process.
• Partner and collaborate with cross-functional teams, including Facility Asset Management(FAM), Facility Services, Safety, Security, various Environmental teams, WDW IFP Planning, various Ser *** Vendors, and WDW Executive leadership.
• Coordinate and implement maintenance activities for assets on property.
• Address any unplanned maintenance work promptly and effectively to minimize disruptions.
• Manage the entire lifecycle of all assets within the administration building.
• Collaborate with senior management and Finance to strategize and determine the optimal timing for asset replacement.
• Ensure the safety and functionality of building systems through regular inspections and maintenance. Supervise and coordinate teams responsible for building maintenance and operations.
• Be responsible for soft services such as janitorial, landscaping, security, and other related services to maintain a clean, safe, and welcoming environment for occupants.

Required Qualifications & Skills

• Ten (10) or more years in commercial property management or operational sustainment.
• Solid understanding of facility mechanical and operating systems.
• Experience leading operations, facility management, real estate, and construction/project management teams and organizations.
• Demonstrated effective leadership experience in achieving team objectives.
• Excellent organizational, time management, verbal, and written communication skills.
• Proficiency in crisis management for urgent mitigation and minimizing business disruption.
• Understanding of building systems and proactive commercial facility management.
• Experience with business software applications and finance concepts.

Preferred Qualifications

• Knowledge of Real Estate and contract/lease administration is helpful.
• Certifications in Facility or Property Management (e.g., BOMA-RPA or IREM-CPM Candidate) are a plus.
• Leadership experience in operational, project, or property management (managing 700,000 square feet or more).
• Familiarity with *** World internal departments, resources, and culture is beneficial.

Education

• Bachelor's Degree from a 4-year university or equivalent experience

Additional Information

Benefits and Perks: *** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only *** can provide. Learn more about our benefits and perks at *** .

#DXFOS
#DX ***
#LI-EB1

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** World Resort .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

*** Imagineering is the master planning, creative development, design, engineering, production, project management, and research and development arm of *** 's Parks and Resorts business segment. Representing more than 150 disciplines, its talented teams of Imagineers are responsible for the creation - from concept initiation through installation and commissioning - of all *** Resorts, theme parks and attractions, real estate developments, regional entertainment venues, and new *** projects.

Job Summary
The Show Systems team helps to dream and create many of the magical moments that our guests enjoy. Our team is responsible for delivering world class Audio-Animatronic figures, show action equipment and special effects through their full lifecycle. We partner with various disciplines to help deliver quality products and our processes and tools help to take us from concept design to production and installation.

Mechanical engineers within the department drive the design and development of animatronic figures and show action equipment, where durability, long life, reliability, and safety are a must. We are responsible for various engineering tasks: concepts, mockups, design, hazard analysis, FMEA & system safety, FEA, design reviews, documentation, and the overall functionality to fulfill the creative intent. The candidate will support various phases of the engineering process which includes design from concept development through final design, production, test, installation, and commissioning for a variety of theme park attractions.

Responsibilities

You will...

• Distill & negotiate technical requirements from high level experience/story descriptions and artwork
• Manage project scopes to conceive, design, & deliver a wide variety of innovative show elements including animatronic figures and show action equipment ensuring durability, reliability, and safety while meeting creative intent and requirements
• Develop basic workplans (schedule, budget, resource definition)
• Supervise the daily activities of an engineering team through all phases of engineering design, mockups, production, installation, testing, turnover and close-out
• Perform and oversee the design and engineering of dynamic electro-mechanical systems
• Perform and oversee Finite Element Analysis (FEA) of mechanical designs
• Perform and oversee Rigid Body Dynamic (RBD) modeling of animated figures
• Be responsible for Hazard, FMEA, and failure analysis documents & reports
• Be responsible Individual for sub-system vendor/contractor management and oversight
• Be responsible for Solidworks models, drawing development and release
• Represent Show Mechanical Engineering to the project core team and vendors
• Collaborate with the project procurement team to bid and award vendor contracts

Basic Qualifications
What you bring to the role...

• Ability to see the big picture and communicate the project vision
• Ability to proactively solve problems, adjust scope, and update management
• Ability to manage vendor design, fabrication and commissioning activities
• Ability to write and review technical documents such as Requirements Specifications, Theory of Operations, Scopes of Work, Hazard Analyses and Acceptance Test Procedures
• Knowledge of Industry and *** design standards
• Working knowledge of manufacturing and quality control processes
• Knowledge of machine design and GD&T
• Knowledge in the design for manufacturing processes e.g. CNC machining, sheet metal, 3d printing, plastics and mold design.
• Strong electro-mechanical or robotics hardware knowledge and hands-on field installation and test experience
• Superior "clean sheet of paper" design sensibilities
• Strong knowledge of engineering design tools e.g. SolidWorks, AutoCAD, Navisworks or BIM 360, ANSYS, MATLAB, Design X, Rhino
• Strong verbal and written communication skills
• Ideation skills to invent new *** IP & patents
• Willingness to travel both domestic and international as required
• Availability to work various shifts commensurate with global project requirements (typically 8am - 5 pm)

Required Qualifications

• Minimum 7 years of relevant experience

Preferred Qualifications

• Themed Entertainment experience
• Professional Engineer License

Required Education

• B.S in Mechanical Engineering, Aerospace Engineering, or Engineering Mechanics.

Preferred Education

• Masters in Engineering or MBA

Additional Information
*** offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only *** can provide. Learn more about our benefits and perks at *** .

#DX ***

About *** Imagineering:

Founded in 1952 as WED Enterprises to design and build the world's first theme park - *** land - *** Imagineering (WDI) is where imagination and creativity combine with cutting-edge technology to create unforgettable experiences. WDI is the creative force that imagines, designs and builds all *** theme parks, resorts, attractions and cruise ships worldwide. Imagineering's unique strength comes from its diverse global team of creative and technical professionals, who build on *** 's legacy of storytelling to pioneer new forms of entertainment. The Imagineers who practice this unique blend of art and science work in more than 100 disciplines to shepherd an idea all the way from "blue sky" concept phase to opening day.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** Imagineering .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Manager, Technology & Digital (Software Engineering)
Position Number:

Job Description
*** is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with *** is the opportunity you've been looking for.

The Manager, Technology & Digital (Software Engineering) will be responsible to own the end-to-end delivery and sustainment of both custom built and off the shelf Software products for *** Cruise Line. In addition, will assist Cast member teams in managing priorities, removing roadblocks, and mentoring cast for career growth. This role will also partner with key stakeholders (Product, Operations, Design, Project Management, etc.) in the delivery of key initiatives from initial concept through funding approval to project completion.

Lead and direct a team of software and system engineers to ensure the DCL Logistics, Medical and Safety & Quality Management applications portfolio are designed for highest quality of Guest and Cast experience including but not limited to a goal of 100% availability, stable and reliable to achieve business objectives and ensure seamless experience.

The candidate must possess the ability to share and communicate ideas clearly, both orally and in writing, to business sponsors and partners, technical resources, and executives, in clear concise language that is the effective for each respective group.

The Manager must be able to manage competing priorities *** ween Capital and Expense initiatives including application stability (incidents), security vulnerabilities and re *** tion, problem solutions and new business capabilities. An ability to balance technology and business priorities is key for this role.

Responsibilities and Expectations:

• Lead initiatives within the DCL Application portfolio related to Logistics, Medical and Safety & Quality Management systems to deliver custom and off the shelf applications.
• Responsible for leading estimation, planning, and oversight of the technical development being performed by both internal and vendor led teams.
• Work closely with leadership within Technology, Business, and Finance to understand strategic goals and objectives and deliver the technology solutions that meet those goals.
• Partner with Security and Compliance to ensure that processes, systems, and ongoing development are meeting all compliance requirements and guidelines.
• Be the primary point of contact for internal business and vendor partners.
• Drive recommendations/decisions for buy versus build, vendor, and product selections, in partnership with Architecture and System Engineering teams.
• Be a key stakeholder in Annual Operating Planning and Long-Term Capital Planning for Application Product Portfolio

Basic Qualifications:

• 8+ years of experience in Information Technology with at least 5 years solutioning / delivering medium to large technology projects.
• Proven track record on innovation and applying practical solutions to complex business problems to drive superior outcomes
• Demonstrated expertise in design and implementation of business-critical systems involving enterprise-scale solutions.
• Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment.
• Inclusive leadership approach which embraces diversity.
• Ability to manage and work on multiple priorities
• Ability to communicate and i *** uence executives to achieve desired outcomes.
• Prior experience working within a Technology organization
• Proficient in Agile methodology
• Proven track record in delivering projects on time and budget
• Manage projects in a multi-vendor environment including offshore teams.

Required Education:

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

P referred Education:

• Master's degree in related discipline or equivalent work experience

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Attractions Technology LLC , which is part of a business we call *** Experiences .
*** Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

"We Power the Magic!" That's our motto at *** Experiences. Our team builds extraordinary immersive digital experiences for the Company's world-class vacation brands including *** 's Parks & Resorts worldwide, *** Cruise Line, Aulani, A *** Resort & Spa, and *** Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including My *** Experience and Hey, *** !

About the Role & Team

The team at *** Signature Experiences is seeking an experienced and energetic Technical Project Manager. A large portion of the role will be providing technical project health assessment, including leading the performance to budget, scope and timeline for an assigned list of projects. This position also will provide direct leadership and i *** uence with technical peers, facilitating all stages of the project lifecycle through initiation of the concept to delivery.

This is a Project Hire and hybrid role that's sits primarily in Florida within the Storyliving by *** team.

What You'll Do:

• Performs all other responsibilities of a Project Manager at a proficient level, plus: Identifies project risks; analyzes and communicates prioritized mitigation plans to partners
• Understands most project domain components, including architecture, tools and deployment practices that development team is employing
• Accountable for driving execution and delivery of technical programs from start to finish
• Develops a program plan comprised of parallel projects and multiple project managers that collectively produce work that has significant business impact
• Monitors & adjusts program plan to respond to unplanned changes, ensuring program is progressing to meet business goals
• Creates governance practices and provides senior-level leadership oversight and control for the program
• Implements fiscal practices and controls, authorizing, recording, and reporting on program expenditures & return on investment
• Develops infrastructure needed to support the program
• Drive Program accountability to meet Tech & Digital strategic objectives
• Facilitate evaluation and alignment on the delivery of rationalized and prioritized S/VP program input to forecasts in alignment with key parameters (financial targets, ramp-up plans, project priorities, etc.)
• Identify and taking a proactive approach to problem-solving; share reporting & insights to make actionable recommendations to Executives on behalf of the team.
• Produce monthly expense and capital forecasts
• Research and provide cause of change for variances; deliver monthly/quarterly financial updates.
• Maintain a continuous view of resource demand and capacity across the program; proactively partner with Tech & Digital leadership to plan for leveled resource allocation across development and sustainment activities.
• Champion & evolve partnerships and communication with leaders, Finance, and other related teams to collaborate across the programs for results.
• Collaborate and evangelize to support standard processes & reporting that increase adoption and drive decisions, while finding opportunities to continuously improve.
• Drive solutions for process improvements, standardization, and efficiency within the organization.
• Own accurate inputs within the PPM system/tool to ensure accurate data for program and partnering teams.
• Indirectly Develop effective partnerships and collaborate with peers across departments.
• Identify and drive technology and business integration opportunities and ensure all impacted partners interact together (e.g., leading regular executive forums)
• Create executive-level content for presentation in various Business, Tech & Digital, and/or leadership forums, where our strategies and cost management tactics are on display
• Own budgets alongside project teams and leaders for allocation and management of project costs, including personnel, budget, and equipment, to support program execution.
• Identify and assess potential risks to the program's success and implement strategies to mitigate and lead those risks.
• Facilitate collaboration among squad leaders of Tech, Product, and Design and businesses involved in the program to ensure smooth execution and alignment.
• Supervise and measure the progress of program activities against established timelines and turning points; maintain accurate tracking related to capital funding & delivery, sustainment, and other metrics.
• Identify and address issues that arise during program execution and implement solutions to keep the program on track.
• Ensure that program results meet the required quality standards and are aligned with expectations outlined within our financial documents (Capital Authorization Request or "CAR", scope memo, EFC memo, etc.).
• Provide regular updates to partners through clear and effective communication, and a clear point of view; prepare reports that summarize program status, accomplishments, and challenges.
• Establish & maintain an area's Technology and Digital roadmap, partnering with the area leaders; engage with a diverse set of team members and executive partners to gain an understanding of business strategies and align with Technology solutions.
• Conduct research to understand where process improvements, other tools/methods, or changes could supercharge Portfolio & Program Strategy. Leverage domain expertise to advise on potential solutions.
• Assist the PMO team and the broader T&D delivery teams through training, coaching, and mentorship.

Required Qualifications & Skills:

• Experience working with technical teams, including measuring and supervising stages throughout the software development lifecycle.
• Have experience with industry-standard project management tools such as MyPPM, JIRA, Co *** uence or equivalent.
• Can effectively lead project tracking and reporting at all levels within the company.
• Consistently evaluating processes and seeking for ways to improve at every iteration.
• Have crucial soft skills including technical communication, partnership, collaboration, flexibility, problem-solving, critical thinking, & co *** ict resolution.
• Learn quickly and enthusiastically, particularly about technical systems and issues.
• Has sophisticated mathematical skills including projection modeling, statistical measurements and supporting capabilities to rapidly acquire and interpret project management data and metrics.

Required Education:

• Bachelor's Degree in computer science, business or equivalent and 5+ years of related work experience; preferably 3+ of those years in the software development industry.
• Or Master's Degree in computer science, business or equivalent and 3+ years of related work experience; preferably 3+ of those years in the software development industry.

# *** tech

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Attractions Technology LLC , which is part of a business we call *** Experiences .
*** Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Senior Product Manager DCL/DSE

• Job Family - Product Management
• Job Profile - Senior Product Manager
• Job Description

Job Overview
The Senior Product Manager position will be part of the Digital & Technology team responsible for managing the strategic direction of technology and digital programs for *** Signature Experiences Safety & Quality Management, and *** Cruise Line's Logistics and Medical Applications.

The Senior Product Manager collaborates with leadership to establish strategies across latest technologies. You will work with multiple products, teams, and interdisciplinary leaders to bring strategies to market that support business opportunities and enhance the Guest and Crew experience.

This role will develop business and product strategies and implement tactics that create business opportunities to align with the digital and technology roadmap themes for *** Cruise Line.

Responsibilities

• Interprets internal/external business challenges and recommends best practices to improve products, processes, or services.
• Work to gather requirements for all aspects of a project, collaborating with all impacted teams including creative and technology for agreement.
• Drive implementation of a business and technology roadmap by ensuring the development teams understand the product goals and priority.
• Document features by translating the product concepts into user stories, epics and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, prioritized needs, etc.)
• Primary representative for product management in all daily activities related to the roll-out of a product/enhancement, serving as an important resource for the team, escalating to leadership.
• Support defect triage activities by working with technical, creative and production teams to identify cause through resolution, providing support and escalation for blockers/impediments.
• Communicate with partners of multiple levels across the organizations (Technology and Business) through several mediums (ie. presentations, email, formal/informal meetings).
• Assist in creating and implementing a strategy to create a Product-Centric team for this application arena.

Basic Qualifications

• Minimum 5+ years of product management experience, working with technology, design, project management, business, and user experience teams.
• Ability to use hard data to form assumptions and develop business cases.
• Experience presenting out on Product performance and success of programs.
• Ability to lead others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
• Ability to think strategically and guide ideas into action with a willingness to take personal initiative.
• Experience collaborating with and achieve results through partnerships with others and the capability to interact within all leadership levels.
• Experience identifying technical, user and business issues in an organization.
• Experience with Agile software development methodology.

Education

• Bachelor's degree and/or equivalent work experience

Preferred Qualifications

• Certified Product Owner or Equivalent

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Attractions Technology LLC , which is part of a business we call *** Experiences .
*** Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Job Overview
"We Power the Magic!" That's our motto at *** Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including *** 's Parks & Resorts worldwide, *** Cruise Line, Aulani, A *** Resort & Spa, and *** Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology and digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including My *** Experience and Hey, *** !

This role is a part of the Retail & Restaurant Commerce Technology organization within *** Experiences Technology & Digital. It works closely with a diverse team of engineers and ser *** owners from across the company.

What You'll Do

• Design and develop and provide oversight for mobile solutions for our existing and new platform.
• Analyze user stories, provide realistic estimations, and participate in sprint planning, scrums, demos, and retrospectives.
• Collaborate with product, and other stakeholders in defining solutions that are scalable, easily maintainable and within the expected budget and timeline.
• Create detailed mobile software development documentation and assist in assigning tasks to team members.
• Build well-designed, well-engineered, stable, performant mobile applications using Flu t t e r and Swift.
• Guide and mentor other team members by providing oversight and direction.
• Recommend improvements to processes, technologies, and coding practices that improve the team's effectiveness.
• Strong ability to maintain focus and problem solve in a dynamic, fast-paced environment working with cross-functional teams.
• Keep up to date with the current technologies and latest trends, be able to innovate and provide creative solutions to existing and new problems .

Required Qualifications & Skills

• At least 5 years of experience building highly scalable and performant production level applications.
• Strong demonstrable experience using Swift in building iOS consumer-facing applications using both UIKit and SwiftUI .
• Strong demonstrable experience using Dart in building Flu t t e r consumer-facing applications.
• Contribute to the entire development cycle, including technical design, development, testing, experimentation, analysis, and product launch.
• Proven collaboration skills and ability to communicate about software processes, architectures, and design patterns across various teams.
• Experience mentoring junior team members and the ability to deliver encouraging and constructive feedback.
• Experience working in an Agile Team consisting of product managers, project managers, design, QA, and tech.
• Solid understanding of mobile development, design principles, patterns, and best practices related to application development concepts, designs, and architectures.
• Excellent communication skills required to interact with senior leaders, technical colleagues, and partners.
• Experience in monitoring and reporting tools.
• Self-motivated, quick learner, passion for consumer software.
• Strong problem-solving and analysis skills.
• Strong knowledge of unit testing and continuous integration.
• Deep knowledge and experience of managing, orchestrating, and monitoring distributed production systems.

Preferred Qualifications

• Understanding of modern SRE best practices.
• Familiarity with AI (Artificial Intelligence) subsets such as Machine Learning, Large Language Models (LLM) and Natural Language Processing (NLP).

Education

• Bachelor's degree in computer science , Engineering, Information Systems, or related field/work experience.

#LI-AF2
# *** TECH

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Attractions Technology LLC , which is part of a business we call *** Experiences .
*** Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

At *** , we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and *** networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Counsel position will be an integral part of the Regulatory, Operations, Government Affairs and Environmental team. The Counsel will assist the Deputy Chief Counsel and Principal Counsel on various transactional, operational and regulatory legal matters primarily for *** Signature Experiences (with a focus on *** Cruise Line) and also the *** World Resort. This role will be located in Lake Buena Vista, Florida.

Responsibilities:

• Research and maintain current knowledge of applicable federal, state, local and maritime laws and of industry legal standards and norms; analyze how these might impact the relevant businesses and keep the Deputy Chief Counsel and Principal Counsel fully informed of relevant legal issues.
• Assist with drafting contracts, legal memos, and other legal documents.
• Assist with reviews and edits of policies and other documents from applicable client departments to ensure that potential legal implications are appropriately addressed.
• Recommend, with appropriate approvals, strategies, and initiatives to minimize the legal risks of current operations and proposed actions.
• Perform such other duties or functions as the Deputy Chief Counsel and Principal Counsel may assign.

Basic Qualifications:

• This is an entry level position that requires a minimum of two (2) years legal experience, preferably in a large law firm.
• Excellent research, writing and verbal skills.
• Able to identify and analyze complex and nuanced legal issues.
• Must be self-motivated and thrive in a fast-paced, high-volume environment.
• Exceptional judgment and work ethic.
• Team-oriented with excellent interpersonal skills and ability to collaborate effectively with co-workers.

Preferred Qualifications:

• Federal clerkship.
• Experience with contract negotiation and drafting.
• Familiarity with maritime law.
• Experience with OSHA, ADA, ABT and environmental regulations.

Required Education:

• JD or equivalent from an accredited law school
• Membership in the Florida State Bar in good standing or willingness and qualification to be Registered In-House Counsel

Additional Information:
#legalaffairs #corp_ *** #li-jb3

About *** (Corporate):

At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** (Corporate) .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Lead Software Engineer - Integration
*** Vacation Club is in search of a Lead Software Engineer with extensive experience in integrating various systems and ecosystems. As a member of our team, you will play a crucial role in maintaining complex systems for a range of sales, contract, booking, and fulfillment systems.
Your responsibilities will include leading and assisting in the design, development, testing, and deployment of high-quality software solutions. You will use your strong communication skills to interact with technical, product, and business teams, gather new system requirements, and lead the delivery of innovative solutions.
As an Integration Software Engineer, you will actively engage with other project participants and contributors, both internally and externally. You will establish, promote and uphold development standards and best practices through mentorship as well as through reviewing and approving code. Your solutions will maintain the software's internal architecture, reflect suitable debugging, and contribute to application code that meets the role's standards and expectations: performance, security, accessibility, documentation, testability, and sustainability.
Responsibilities

• Provide technical guidance to resolve sustainment issues and advocate for best practices in their solutions.
• Contribute to departmental technical strategy and planning for the application ecosystem.
• Produce estimates for proposed solutions and review vendor estimates.
• Gain and maintain a thorough understanding of our core systems and their interactions with upstream and downstream dependencies.
• Contribute to and review code, establish standards, and work with application teams to ensure product and design specifications are met.
• Ensure platform performance, security, scalability, and resilience.
• Work with business and technical infrastructure stakeholders to refine requirements and propose solutions to problems that span multiple teams.
• I *** uence and contribute to departmental technical strategy and planning.
• Mentor engineers on advanced technical issues
• Document high-level designs (sequence diagrams, activity diagrams, class diagrams, Swagger).
• Research, learn, and advocate for the adoption of new technologies and architectural patterns.
• Implementation planning of multiple deployments with many steps / components / dependencies.
• Lead cross-functional troubleshooting of complex production issues as needed.
• Be available for a rotating on-call schedule.

Qualifications

• Demonstrated expertise in the architecture and delivery of high-volume, cached, fault-tolerant, multi-threaded scalable systems.
• Proficiency in designing APIs and building RESTful services.
• Mastery in Java and experience with multiple open-source technologies like Spring, Tomcat.
• Experience as a software engineer working on mid to large size modular software projects.
• Expertise with the full lifecycle of application development, including best practices of unit testing, code reviews, documentation, etc.
• Experience with build and deployment technologies such as Jenkins/Gitlab CICD and Docker.
• A motivated self-starter with the ability to learn and adapt to new technologies.
• Can effectively articulate complex ideas and i *** uence others through well-reasoned explanations.
• Experience with both Agile Kanban and SCRUM Delivery.
• Enjoy working in a team setting with engineers of varying experience.
• Ability to work well with external partners and contractors.
• Strong communication skills and attention to detail.
• Minimum of 7 years of related work experience.

Preferred Skills

• Strong knowledge of Single Page Application's and Responsive Web Design.
• Cross browser development experience with JavaScript, TypeScript, Node.js, Angular and Sass CSS.
• Front end code styling and unit testing like Lint, JSHint, Mocha, Jasmine, Karma.
• Familiarity with AWS environments and/or technologies (e.g. S3, EC2, API Gateway, F5).
• Knowledge and experience with securing front end applications.
• Familiarity with web standards and protocols (HTTP, HTML, REST, XML, OAuth).

Technical Knowledge

• Containers: Familiarity with Kubernetes, Rancher
• Databases: Mongo, Maria, Aurora, SQL, Oracle
• Clouds: Familiarity with AWS, Azure
• Builds: Familiarity with CI/CD pipelines, Jenkins
• Monitoring and logging: Grafana, App Dynamics, Splunk, OpenTelemetry
• Source Control: Git
• Agile software development methodologies
• Performance tuning
• SDLC tools such as JIRA, GitHub/GitLab, Co *** uence, etc.
• Identity and Access Management systems
• User login services such as authentication / authorization solutions etc.
• Sensitive data handling such as GDPR, PCI and PII, Safe Harbor

Education

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or a comparable field of study, and/or equivalent work experience.

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Attractions Technology LLC , which is part of a business we call *** Experiences .
*** Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

"We Power the Magic!" That's our motto at *** Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including *** 's Parks & Resorts worldwide, *** Cruise Line, Aulani, A *** Resort & Spa, and *** Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including My *** Experience and Hey, *** !

This Sr Software Engineer - Project Hire role will be part of our *** Cruise Line Mobile Applications groups, which is responsible for the products and platforms that support the *** Cruise Line Mobile Navigator, and will report to the Sr Manager, Technology for Guest Experience Technologies.

This individual will be responsible for translating requirements and user stories into functional software that delivers value to the business. They will help design, develop, test, and implement sophisticated software for use across our fleet and guests at home. We are seeking someone that takes an ownership mentality in their delivery and knows how to create phenomenal guest experiences using best practices and reusable architecture.

*This is an estimated 24-month project hire placement, with no guarantee of permanent placement*

What You Will Do

• Owns the design and development of software fixes, enhancements, components, and/or new software systems and applications.
• Participate in software design, coding, code reviews, and assist software architects.
• Mentor junior engineers and teach them our engineering methods
• Solve problems by collaborating across multiple teams, from product to design.
• Recommends improvements to processes, technology, and interfaces that improve the effectiveness of the team.

Required Qualifications & Skills

• Minimum of 5 years of developing Java REST applications for enterprise or consumer use.
• Experience working in an Agile Team consisting of product, design, QA and development

Significant knowledge/experience in relevant technologies, such as:

• Strong foundation in CS Fundamentals, especially around best practices in code quality and design patterns
• Solid understanding in Java 17, Spring Boot, Kubernetes, Docker
• Networking such as HTTP Protocol and Socket connections
• Web Services (SOAP & REST)
• Software Performance Optimization (memory, CPU, scaling, etc...)
• Experience with Security and O**** recommendations

Soft skills & other requirements

• Excellent written, verbal and interpersonal communication skills. The position requires frequent communication with senior leaders, technical colleagues and partners across several different geographic locations and time zones
• Proven ability to work with all members of an extended and diverse project team
• Must be diligent, self-organized, be committed to quality and be capable of tracking multiple issues simultaneously
• Candidate must have mentoring and guidance skills to provide oversight and direction to contractors and internal members of the software development team
• Ability to handle virtual teams and work with resources in multiple sites (onsite, offshore, near shore)
• Excellent time management skills
• Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed

Preferred Qualifications

• Knowledge of GraphQL
• Experience with database replication across regions or data centers
• Previous Cruise Line industry experience
• Interest in AI/ML and data science

Education

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Attractions Technology LLC , which is part of a business we call *** Experiences .
*** Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

The desire to help people is in your bones: That is why you entered the Health Care Profession and became a Paramedic. Imagine how great it would be to use your skills to help people who are 'enjoying the magic' at the most magical place on earth - *** World!

We assist our Guests when they have the unexpected happen. We help our Guests with medical needs or help them get to additional care. We help them restore the Magic of their vacation.

Our Guest First Aid locations are Guest focused, fast paced and have multiple ways to meet the Guests needs. If you have a passion for Guest Services, helping people with energy, talent and a desire to join an amazing team, please apply today!

We proudly and happily welcome veterans of the US armed forces.

ABOUT YOU:
Responsibilities:
As a 3+ years experienced Paramedic, most of your responsibilities will be familiar to you - making initial contact with people who have a need, listening, thinking of solutions, providing first aid solutions, performing vital signs, and elevating advanced care to a Registered Nurse. There will also be supporting clinical and administrative tasks, such as - collaborating with the nurse for minor and urgent care treatment, assisting with arrangements for transport, assisting Guests with storage of medications and medical equipment, completion of checklists, stocking and inventory of medical supplies and equipment, while maintaining a clean work environment.

You will make sure the highest standards of quality and confidentiality are met at all times, and will be as precise with your documentation as you are with your hands-on patient work.

You will join a team who work while others play. Keeping Guests safe is something we are very proud to do. You will have to work on weekends and holidays, but you will also have days off where you can play also.

On any given day, you might:

• Welcome our Guests with a positive, friendly, helpful attitude who present with a medical question or need.
• Perform and provide intervention and first aid services within your scope of practice as a Paramedic
• Work collaboratively with Registered Nurses to escalate assessments and support treatment plans for Guests needing additional care
• Administer Basic Life Support (including use of AED) when indicated
• Assist with the arrangements for Guests
• Complete daily checklist, maintain and stock treatment areas, perform inventory and ordering supply tasks
• Maintain a clean work area and follow disinfecting protocols
• Communicate effectively with Registered Nurse colleagues and other Partners
• Uphold *** 's standards of business conduct
• Document and maintain accurate, detailed records related to interactions and treatment provided
• Quality check work daily to catch any errors or omissions
• Enjoy the perks of being a *** Cast Member!

Qualifications - Here is what you need to be successful in the job:

• Minimum 3+ years as a Paramedic
• Current BLS Certification
• National Paramedic Certification
• State of Florida Paramedic Certification
• Compassionate, Genuine bedside manner and a deep desire to give the best possible care and Guest service
• Strong verbal, written and interpersonal communication skills
• Physical stamina to stand for long periods of time, walk, lift, squat, push, pull and/or carry heavy objects up to 30 lbs.
• Excellent hearing and ability to see, and full use of hands for patient assessment and to control, handle or feel objects and tools
• Sharp time management skills
• Willingness and ability to work in a team environment
• Scrupulously protect patient confidentiality
• Flexibility to work weekends and holidays, as well as occasional overtime
• Knowledge of basic computer programs and ability to work with a laptop/desktop
• Valid Florida Driver's License

Preferred Qualifications - it would be helpful if you also had:

• Experience working in fast-paced environments
• Ability to speak additional languages, i.e. Spanish
• Proficiency in Microsoft Office Programs

Education

• High School or GED Required
• Some College Preferred

#DX ***

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Parks and Resorts U.S., Inc. , which is part of a business we call *** World Resort .
*** Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

Analytics Engineer
If you are reading this, we can guess two things about you: You love to code, and you're interested in *** ! So, would you like to combine these two together and begin your storytelling journey here at *** ? Within *** Experiences, storytelling is a part of every role!
As a member of our team of talented engineers, you'll help the Consumer Insights, Measurement and Analytics (CIMA) segment tell a story using data and guest focused insights.

What you will do:
As an Analytics Engineer, you will help bring data to life! In this role, you will help translate
digital guest data into useful metrics that create magical real-world experiences for our guests.
Additionally, you will help investigate, recommend, and deploy the next generation of "big
data" tools for CIMA and DPEP bringing our team and department into the future.
Our team puts an emphasis on including all our members in discussions, architecture decisions,
and software development, so your insights will be considered from day one.
The Analytics Engineer reports to the Manager of Data Services.
Every day is different for an Analytics Engineer. On any given day, you might:
• Develop data automation and requirements
• Accurately identify root cause of issues
• Supply quick defect fixes
• Participate in a "stand up" status meeting
• Deploy solutions that match customer requirements
• Regularly document changes and proactively updates progress in the request system
• Make suggestions on new approaches to drive adoption, efficiency, quality, or reliability
• Communicate effectively with technical and non-technical teams, in support of *** Experiences partners
• Follow corporate policies and laws regarding software development, data
privacy and security
• Independently learn new engineering practices to keep current with the latest
technology

What you will need:
• 5+ years of experience in a Software Engineering role.
• Consistent self-motivation and passion for coding and data
• Excellent written and verbal communications skills
• Familiarity with Python and SQL
• Familiarity with version control concepts and tools (such as GitHub/GitLab)
• Understanding of SDLC (Software Development Life Cycle), Continuous Integration, Quality Assurance, and Agile Methodologies.
• Bachelor's degree in computer science or related field.
• Dedicated to crafting an effortless user experience

What will set you apart:
• Experience with Java, Springboot Framework, and/or R.
• Proficiency with Python and SQL
• Familiarity or experience with Hadoop Ecosystem, MapReduce, PySpark
• Understanding of Artificial Intelligence & Machine Learning concepts.
• Master's degree in computer science or related field.

# *** Tech

About *** Experiences:

*** Experiences brings the magic of *** stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. *** shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, *** 's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and *** store locations around the world and on the web.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Destinations, LLC , which is part of a business we call *** Experiences .
*** Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Job Summary:

About the Role & Team

Are you passionate about driving consumer-facing strategies with direct impact to the *** World Parks and Resorts business? Are you a partner-focused teammate with a natural curiosity to understand the "why" behind business performance?

The *** Cruise Line Revenue Management Analyst will work closely with the Revenue Management team for each ship to manage pricing and promotions as well as implement inventory build throughout the year. We manage business rules, create exception reports, and address reservations with pricing or promotion issues. Through partnerships with Guest Services, Travel Account Operations, and Guest Communications, and Business Systems Management, we also build annual cruises and all the associated rules that support said cruises and launch them in coordination with the digital team.

What You Will Do

Every single day as a Revenue Management Analyst is different! On any one day you might:

• Manage business rules for pricing and promotions within the *** Cruise Line's reservation system
• Create/Audit exception reports to ensure prices, promotions, and taxes are being properly implemented on reservations.
• Address reservations with pricing and promotion issues as requested by BSM and SGS.
• Partner with Contracted Group Sales department to provide system pricing for group reservations.
• Complete ad hoc projects and data analysis to assist in achieving short & long term revenue goals
• Evaluate and suggest improvements to department processes and reports
• Manage and build business rules in the Seaware reservation system
• Basic database/SQL reporting for validating data and troubleshooting reservation issues
• Field calls from guest services to troubleshoot reservation issues related to business rules
• Work with the digital team to ensure continuity *** ween the Seaware reservation system and *** cruise.com
• Build inventory for future cruise sales in the Seaware reservation system and associated business rules
• Use Microsoft excel for report validations and analysis of promotions and pricing
• Work with other departments to support test environments for the reservation system

Required Qualifications & Skills

• 1+ years of relevant work experience
• Proven strong analytical and communication skills
• Proven success collaborating with a range of partners
• Strong sense of responsibility, ownership, and pride in delivering quality results
• Ability to quickly learn new systems and processes
• Proficient in Excel
• Proven experience with database reporting tools

Preferred Qualifications

• Cruise Industry experience

Education

• Bachelor's degree in Business, Finance, Industrial Engineering, or related field

About *** Experiences:

*** Experiences includes *** 's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. *** 's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; *** store locations around the world; and the shop *** e-commerce platform.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Magical Cruise Company, Limited , which is part of a business we call *** Experiences .
Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.