Roger Chong

Los Angeles, CA

Summary

Understanding of work flows and processes from prep to delivery. Key skills include field operations, crew/equipment management, purchasing, heavy research, scheduling, travel logistics, vendor relations, and more.

Credits

1/16 – 9/18

Programming Manager (Delta Air Lines)

Staff Position — Spafax Airline Networks Details

1/16 – 9/18

Content service provider of inflight entertainment, with a heavy client-facing role servicing the Delta Air Lines account. ● Developed entertainment programming and marketing strategies, driven by data analysis and current media trends in order to target key passenger demographics. ● Managed a team to ensure monthly delivery of updated media content and assets to the client. ● Managed specialty projects, including safety video updates, promotional campaigns, and more. ● Identified and executed marketing opportunities and partnerships to elevate the client’s brand. ● Worked directly with studio distributors to negotiate rates, license content, and maintain direct deals. ● Assisted various departments and outside vendors with related needs, including magazine publishers, social media, marketing communications, and more. ● Oversaw day-to-day operations of the account, including invoicing, purchase orders, managing publicity assets and video files, metadata entry, and ensuring final delivery to the hardware integrators.