Ensure my guests have a wonderful dining experience, open and close the restaurant and responsible for my own cash drawer, knowledge of food, extensive wine and cocktail lists and Aloha computer systems, responsible for service revenue, production and service satisfaction.
Summary
Involved in a fast paced, client relations work environment for over 8 years. Extremely organized and goal oriented. Excellent attention to detail and communication skills. Excellent with time management and multi-tasking. Microsoft word, excel, powepoint
Credits
4/10 – 7/13
HT Grill – N/A
A&E Details
4/10 – 7/13
12/11 – 2/12
Enterprise Rent-a-Car – N/A
A&E Details
12/11 – 2/12
Provided excellent customer service with an aggressive close. Followed up on the customer service calls and established regular clients. Experienced hands on training.
3/08 – 5/10
The Lazy Dog Cafe – N/A
A&E Details
3/08 – 5/10
Promoted through the ranks from Hostess to Server Trainer. Created an employee reward system to motivate my team. Created a host training manual for my company. Wrote the host schedule weekly. Established regular customers that I related to on a personal level.
9/07 – 3/08
Forever 21, INC. – N/A
A&E Details
9/07 – 3/08
Assisted in the development of overall business and marketing strategies for the store. Provided customer service ranging from service, billing, accessory sales and equipment repair.
6/05 – 10/07
Coldstone Creamery – N/A
A&E
6/05 – 10/07
6/04 – 9/04
South Bay Music Group – N/A
A&E
6/04 – 9/04
Recos
Education
Class of '12
California State University, Dominguez Hills
Bachelor of Arts Degree
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