Michael Egan

Credit Analyst.

• Provided a superior level of customer relations and promoted the sales and service culture through coaching, guidance and staff motivation. • Achieved individual and branch sales goals through new business sales, referrals and retention of account relationships. • Provided leadership, training and supervision.

• Hired, trained and developed branch staff in areas such as sales management, customer service, and compliance with company policies. • Protected the assets of the bank by aggressively managing credit quality and minimizing losses • Reviewed risk management reports and coached staff on risk-related and/or quality issues.