• Contribute to the growth and maintenance of Paid Search/SEM accounts on Google, Bing & Gemini. • Write and optimize ad copy. • Monitor and update keyword bids across desktop & mobile devices. • Analyze account performance based on search query and sales data to suggest optimizations.
Summary
Juliana, a Search Engine Marketing Coordinator, based in Chicago, has 1 Intern credit and 1 Receptionist credit, and has been a member since 2014.
Credits
4/14 – 4/15
Search Engine Marketing Coordinator
Staff Position — Vivid Seats Details
4/14 – 4/15
7/13 – 4/14
Fraud Analyst
Staff Position — Vivid Seats Details
7/13 – 4/14
• Analyzed event ticket orders to prevent internet fraud. • Conducted security interviews by phone and processed identity-authorization forms. • Responded to bank and customer inquiries about potential fraud. • Identified and discussed risk trends among team of fellow analysts. • Collaborated with all other call center departments to ensure smoothness of daily operations.
4/13 – 7/13
Customer Service Agent
Staff Position — Vivid Seats Details
4/13 – 7/13
• Answered customers' questions by phone, email & LiveChat; solved logistical problems related to ticket sales and shipping. • Engaged with ticket resellers to ensure smooth transactions. • Fulfilled ticket orders to customers' satisfaction while staying within profit margins.
5/12 – 5/13
Freelance Web Copywriter
Staff Position — OneSpace.com Details
5/12 – 5/13
• Performed keyword analysis for client websites; researched and wrote keyword-rich content for SEO purposes. • Wrote 100-500 word instructional articles, advertorials, blog titles and call-outs. • Proofread copy submitted by fellow CrowdSourcers; qualified for Top Tier Editing.
1/12 – 4/13
Plush Artist
Staff Position — Plushaboom Details
1/12 – 4/13
• Sold hand-sewn toys/soft sculpture through Etsy; engaged with commission requests. • Wrote copy and photographed for item listings, provided shipping via USPS. • Self-promoted using Tumblr, DeviantArt, & Facebook.
6/11 – 1/13
Consumer Educator
Staff Position — kube MARKETING Details
6/11 – 1/13
• Served complimentary wine & spirits samples at grocery & specialty stores; promoted brands including Wild Turkey, Skyy Vodka, & Middle Sister Wines. • Introduced product to shoppers through conversation, knowledge of brand history, wine/spirit cultivation, and advertising copy. • Wrote detailed sales reports assessing the general consumer response to each product.
6/11 – 10/12
Proofreader / Social Media Manager / Cover Artist
Staff Position — Stevens & Marlin Publishing, LLC Details
6/11 – 10/12
• Transcribed and proofread manuscripts. • Coached novelist on marketing his books through Twitter & Blogger. • Designed first-edition cover art for titles "Ghost Soldiers (25th Anniversary Edition)", "War Lover", "Saigon Blues," "Running in Heels" & "The Man in Space". • Formatted books for publishing on Kindle.
4/12 – 4/12
Intern
Staff Position — Sarasota Film Festival Details
4/12 – 4/12
• Manned the front desk & phones at SFF HQ. • Interacted with filmmakers, actors, industry & press. • Monitored sound levels in theaters. • Guarded red carpet & other special events. • Assisted festival patrons.
Recos
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Education
Class of '12
New College of Florida
Bachelor of Arts (B.A.)/Humanities/Humanistic Studies
Class of '07
George Mason High School
Advanced Diploma/
Skills
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