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Summary

Sydney, an Outside Beverage Services, based in Orange, has been a member since 2014.

Credits

5/13 – Current

Outside Beverage Services – Downriver Golf Course

Details
5/13 – Current

Managed a team of seven, training employees and maximizing customer satisfaction. Implemented creative advertising techniques to increase sales. Interacted with customers, maximizing their experience through personable interactions. Organized and prepared for tournament banquets. Respond to the requests of guests, ensuring they have a positive experience. Developed and implemented sales program to maintain core customer base.

5/15 – 8/15

Morning Show Intern – KHQ-TV

Details
5/15 – 8/15

Worked in studio, moving and setting up cameras, lights and other heavy equipment. Showed communication skills by contacting community members and assisted on interviews for related news stories.

6/10 – 8/14

Director of Outside Sales – Ben & Jerry's

Details
6/10 – 8/14

Head of marketing different catering opportunities including in-office services and birthday parties. Offered interested customers estimates and collected payment through invoices post-events. Planned ahead what would be needed at each event in order to exceed our client's expectations. Ensured every costumer had a positive Ben & Jerry's experience. Greeted and assisted customers through suggestive selling. Lifted and operated heavy equipment while setting up at special events.

1/12 – 6/14

Barista – Dutch Bros Coffee

Details
1/12 – 6/14

Managed the morning rush of over 750 customers daily with efficient, levelheaded customer service. Greeted and connected with every customer, recommending drinks and pastries. Worked on my feet for extended periods of time while maintaining energy and enthusiasm.

1/14 – 5/14

Production Intern – T Group Productions, Inc.

Details
1/14 – 5/14

Represented T Group, handling clients calls in a positive, upbeat and professional manner. Showed organization skills by scheduling appointments, relaying messages and responding to emails. Analyzed script submissions while summarizing content for further review. Assisted with lighting on promotional photo shoots.

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Education

Class of '15

Chapman University

Bachelor’s Degree/Television Broadcast Journalism

Skills

  • avid
  • Customer Service
  • Editing
  • Editing experience
  • Event Planning
  • Facebook
  • Final Cut Pro
  • HTML
  • Journalism
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Photography
  • Photoshop
  • PowerPoint
  • Public Speaking
  • QuickBooks
  • Research
  • Social Media
  • Social Networking
  • Video Production