The candidate for IT Support will be self-motivated, hands-on, and customer ser *** oriented.
Perform troubleshooting, repair, and installation of desktop and server equipment for broadcast and corporate efforts. Support desktop users across all departments. Perform day-to-day maintenance of software and hardware systems. Provide support for the video production and On-Air video/graphics computer systems. The position requires a solid foundation in computer networking, network protocols, IT, network engineering, and operating systems. Additionally, premium skills in WAN, AWS, Azure, IT infrastructure, and experience with data centers are highly valued. Knowledge of LAN, IDS, IPsec, load balancing, cloud security, RedHat, system administration, VPN, firewall, and VMWare will also benefit this role. Proficiency and experience in VMware ESXi, Linux, and Active Directory are essential for success in this position. This individual ensures system hardware, operating systems, software systems, and related procedures adhere to *** core Miami values and best practices.
RESPONSIBILITIES:
- Serve as the first point of contact for desktop computer hardware, software, printers, and Active Directory issues.
- Work with users to resolve issues as they arise.
- Administration of network resources across all departments.
- Monitor the health of critical computer systems.
- Maintain software patches and desktop/server software as mandated by corporate standards.
- Maintain up-to-date documentation of computer systems and create SOP's.
- Work with vendors to resolve issues.
- Provide users with basic software training.
- Other duties assigned by the Manager to support the broadcast initiatives.
- IT tasks include user account creation, refreshing user devices, setting up user profiles, installing applications, software updates, patch deployment, and asset tracking.
- Admin tasks include network printer support, daily server backups, document, and monitor issues, maintaining corporate compliance and documentation; and configuring, deploying, and supporting IT connectivity to broadcast equipment throughout the studio and transmitter sites.
- Apply virtualization technologies such as VMWare ESXi and vSphere to maintain data center operations.
- Support Active Directory services and Linux environments within the IT infrastructure.
- Experience in Windows Server administration and troubleshooting.
- Windows Server 2012 and above (Installation, configuration, troubleshooting)
- Active Directory (Configuration, troubleshooting)
- Hardware support (RAID failure, etc.)
- Experience in building virtual environments using VMware. Creation of ESXi hosts. Experience in the use of VMware vSphere and maintenance of vSAN. (Preferable)
- Knowledge of RedHat Enterprise Linux
- Proficient in AWS or Azure environments.
- Advanced use of various Windows Server operating systems and applications and services. Remote Desktop Services, DNS, DHCP.
- Advance use of out-of-band management tools.
- Proficient with Group policy creation, and solve.
- Advanced solve experience with Windows 10\11and Office 365, including OneDrive, Teams, and SharePoint.
- Proficient with macOS and Adobe Creative Cloud suite.
- Advanced use of Operating system deployment tools and concepts like MDT.
- Advanced with common patch application MECM, BigFix, ****, JAMF Pro
- Proficient use of OneDrive, Teams, Word, Excel, PowerPoint, Access, Outlook, and SharePoint
- Advanced with iPhone, iPad, and other various 5G / 5G+ / 5GUW devices, Experience with Android is a plus.
- Previous experience and ability to install, maintain, upgrade, and configure standard broadcast television equipment is desired.
REQUIREMENTS:
- Proven organizational skills and attention to detail.
- Strong customer ser *** skills. Strong written and verbal skills.
- Ability to multitask and handle multiple projects at once.
- Strong desire to learn and grow and to work in a fast-paced environment.
- Ability to think analytically and solve issues
- Knowledge of desktop and laptop hardware.
- Demonstrable experience with Windows Client OS and Microsoft Office Suite.
- College degree preferred.
- Able to lift and carry at least 30-50 lbs.
- Valid Driver's License
- Minimum 7-10 years of related work experience
PREFERRED:
- Microsoft Server and Client certification preferred!
- Experience with LAN administration.
- Experience with Active Directory/AZURE and AWS.
- Experience with VMware
- Experience with VxRail, Hyperconverged Infrastructure
- Knowledge of Cisco switching environments
- Experience with Avid iNews
- Experience with Video Editing Systems
- Experience with MAM *** asset management systems.
- ITIL Foundation certification
- Microsoft Certified Solutions Expert (MCSE) - Cloud Platform & Infrastructure
- Hyper-V MCP or VMware Certified
- HPE or Dell Storage certified
- Cisco or HPE networking certified
*** News and Stations, brings together the power of *** News, 28 owned television stations in 17 major U.S. markets, the *** News Streaming Network, *** News Streaming local platforms, local websites and *** news.com, under one umbrella. *** News and Stations is home to the nation's #1 news program 60 MINUTES, the *** News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts *** MORNINGS, *** SATURDAY MORNING, the *** EVENING NEWS **** NORAH O'DONNELL, *** SUNDAY MORNING, *** ****END EVENING NEWS, 48 HOURS and FACE THE NATION **** MARGARET BRENNAN. *** News and Stations provides news and information for the *** Television Network, *** News.com, *** News Radio and podcasts, *** +, all digital platforms, and the *** News Streaming Network, the premier 24/7 anchored streaming news ser *** that is available free to everyone with access to the internet. The *** News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from *** News and Stations' top anchors and correspondents working locally, nationally and around the globe. *** News' streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as *** N, the *** News Streaming Network is available on 30 digital platforms and apps, as well as *** News.com and *** +. The ser *** is available live in 91 countries. *** News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today's digital age. *** News earns more prestigious journalism awards than any other broadcast news division.
*** is an equal opportunity employer (EOE) including disability/vet.
At *** , the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. *** is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [Please reply using Staff Me Up]. Only messages left for this purpose will be returned.
Nearest Major Market: Miami