Job Summary:
As Senior Manager Product Design focusing on Employee Digital Experience Strategy, you will guide the design of intuitive and elegant human-centric digital experiences for the 225K+ employees of *** (TWDC) around the world. You will partner with external vendors and work closely with the internal workforce technology team through the product development process, working closely with our Product Management, Engineering, Talent Acquisition, People Insights and HR teams to continuously improve and innovate our employee-facing experience across mobile and web.
You will report to the Director, Workforce Technology and work closely with Sr. Manager, Product Management - Employee Digital Experience Strategy to help develop the Digital Employee Strategy for *** and you'll be a part of a dynamic team that spans Orlando, Florida and Burbank/Glendale, California.
What You'll Do
What You Bring
Education
Bachelor's degree or equivalent professional experience
# *** TECH
The hiring range for this position in California is $164,492- $220,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About *** (Corporate):
At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About *** :
*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** HR Strategies & Services, LLC , which is part of a business we call *** (Corporate) .
*** HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
As Senior Manager Product Design focusing on Employee Digital Experience Strategy, you will guide the design of intuitive and elegant human-centric digital experiences for the 225K+ employees of *** (TWDC) around the world. You will partner with external vendors and work closely with the internal workforce technology team through the product development process, working closely with our Product Management, Engineering, Talent Acquisition, People Insights and HR teams to continuously improve and innovate our employee-facing experience across mobile and web.
You will report to the Director, Workforce Technology and work closely with Sr. Manager, Product Management - Employee Digital Experience Strategy to help develop the Digital Employee Strategy for *** and you'll be a part of a dynamic team that spans Orlando, Florida and Burbank/Glendale, California.
What You'll Do
- Work closely with vendors and designers, researchers, information architects and content strategists to deliver world-class experiences for TWDC employees
- Inspire exceptional design thinking, guiding and mentor designers to deliver high-impact solutions that solve business and employee problems
- Run design thinking and story mapping workshops with key business stakeholders
- Care deeply about building exceptional, innovative experiences and look to data and user research to inform design decisions
- Collaborate with cross-functional partners in Product and Engineering to steer a unified roadmap from design perspective.
- Represent the team, and its design strategies, to stakeholders across the organization, including experience engaging with executive leadership.
- Drive new ideas into user research, user testing, stakeholder reviews, prototypes, and POCs all the way into our applications.
- Continuously strive to optimize our process from design discovery to delivery into Engineering.
- Create an atmosphere of trust, empathy, and a growth mindset to foster psychological safety, connection and collaboration.
- Lead and manage the vendor relationship from a design perspective
- Recruit and develop a highly functional team to achieve the program goals.
What You Bring
- Minimum 10 years of design experience building consumer-facing digital products (web/mobile)
- Minimum 2 years managing and developing diverse product design teams which includes experience leading and managing a team of designers, content strategists, and information architects through multiple full product development cycles preferred
- Expert in user-centered design thinking methodologies, as well as the craft of designing intuitive and elegant digital experiences, from outstanding visual design sensibilities to UX and UI best practices, inspiring teams to consistently up-level their work
- Experience working closely with or in management/design consulting firms on digital strategy work from a design perspective
- Prior experience designing award-winning digital experiences for employees preferred
- Strong portfolio demonstrating both personal and team-based high-impact work, especially mobile platform
- Strong communication and collaboration with cross-functional partners across Product and Engineering as well as within the broader Design organization
- A fearless, action-oriented mindset, with the humility, drive and tenacity to continually advocate for building intuitive experiences our users value, trust and love
- Proven experience impacting and i *** uencing inside and outside your im *** te team
- Clear and polished presentation style, integrating storytelling into your communication to build empathy and get buy-in
- Executive presence, inspiring confidence from your team and peers
- A deep, analytical mindset, applying a data-informed approach from near-term, Horizon 1 initiatives up to long-term, Horizon 3 strategies
- Ability to work quickly, adapting to new information when needed, and keen ability to inspire a team to design for quality and scale, while i *** uencing processes that allow the team to invest their time in work that drives the most value for the business
- Experience designing exceptional mobile experiences in a fast-paced environment.
Education
Bachelor's degree or equivalent professional experience
# *** TECH
The hiring range for this position in California is $164,492- $220,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About *** (Corporate):
At *** Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep *** at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About *** :
*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** HR Strategies & Services, LLC , which is part of a business we call *** (Corporate) .
*** HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.