Sidney Sim

• Managed dialy operations of three Bar / Restaurant locations: 2.5 Million in annual sales • Established and implemented departmental policies, goals, objectives and procedures • Classify, record, and summarize financial data to compile and keep financial records using Quickbooks • Review time sheets, work charts, wage, reconcile payroll. • Review files, records, other documents, answer correspondence.

• Resolved customer disputes in a professional manner • Observe and evaluate workers and work procedures to ensure quality standards and sevice and complete disciplinary write-ups • Review timesheets and prepare payroll • Maintain office equipment and computers

• Branch Audits, assist with performance reviews, counseling and training • Develop, train, manage sales staff and tellers to ensure customer service standards • Coordinate activities that improves service levels

• Maintain branch controls policies and procedures • Achieve sales goals and maximizing customer relationships • Responsible for supervising the Teller staff

• Accepts deposits, bankcard payments and tax deposits • Payout cash, process night drop and armored bags • Sell and exchange cash instruments