- Job Requirements: Must be local to location (or willing to work as a local).
Theposition isfocused on Identity Governance and ComplianceusingSailPoint IIQ, and knowledge of LDAP directories. The individual must have at least 5+ years of experience with SailPoint, OKTA or other IAM technologies. This role will be responsiblefor supportingdaily operations as well ascontributeto long term strategy / architecture. The addition of this role will complement SPE's relationship with its managed services vendor, resolve an imbalance with regard the dependency/risk of technical ownership, and focus on delivering value in three areas:
- Improving the management of incident queues and accountability of managed services support
- Ensuring that escalations are im *** tely handled without compromising incident SLAs or our enhancement stream
- Enable internal discovery for both code and process improvements related to data and solution footprint
Responsibilities:
- Incidents: Supporting all L3 Ser *** Now INCs and requests. Ser *** Now INCs represent the predictable and essential workload of the Operations stream, and includes but is not limited to the following request types:
- Queue Management
- Bulk Updates
- PAM Account Support
- User Account Repair/Correction
- Access Certifications: Staging, launching, managing, and performing all close-out activities (SOX and non-SOX) associated with access certification campaigns.
- Production Debug: Debugging production issues pertaining to the operational current-state. This includes but is not limited to, troubleshooting defects for root cause analysis, discovery of design flaws, missed requirements, and coding defects.
- Recurring System Maintenance: Performing actions specific to recurring system maintenance, including but not limited to:
- Performance check for IDM Systems
- Verify file-based authoritative sources
- Workday scan monitoring
- Monthly custom reports (e.g. Blackbaud CSRConnect/YourCause, EINS/Swing/GHD Monthly Update Process)
- Password Rotations: Ensuring all IDM systems and IDM ser *** account passwords are rotated and in compliance with the appropriate password policy.
- Ad Hoc Requests: Responding to ad-hoc demands generated via escalation from stakeholders.
Key outputs include:
- Documenting SLA, KPI and other technical KT documents
- Project / task delivery
- Problem Management & Root cause analysis
- Contributeto assessment reports / position and recommendation documentson technology evaluations
- Enterprise Standards documentation; usage guidelines; reference architectures
Qualifications:
- 5+ yearsofexperiencein architecting, designing, and implementingidentity management strategiesand solutions with at least 5 yearsofexperience with SailPoint IIQin following areas:
- User life cycle management processes (on-premiseand cloud),RBAC, certifications
- Integration of IGA tools with ServiceNow, Workday, physical access systems, O365, CyberArk
- Strong experience with developing and troubleshooting web services especially REST and SCIM
- Familiarity with agile methodology. We use Jira for sprint planning and issue tracking
- Ability to look at both the "big picture" as well as technical details.
- Experience leading business requirements gathering, and solution design
- Experience with Access management, SSO, & federation tools like SiteMinder, Ping Access,Forgerock
- Some experience withldapdirectory architecture including directory schema, namespace and replication topology and virtual directory products such asOpenldap, ODSEE, Radiant Logic
- IDaaStools such as Okta, Ping, Azure
- Experience with AD, Azure AD, O365, ADFS and its integration with IGA tools
- Some experience with modern protocols and frameworks such as SAML, WS-federation, OIDC, OAUTH, andjwt
- Familiarity with RPA / BOTS in the context of Identity self-ser *** processes
- Familiarity withOn-premiseand cloud PAM tools such as CyberArk,Beyondtrust, etc.
- Familiarity with public and private cloud services integration with IGA tools
- Familiarity with MFA
- Some experiencewith JBOSS, Tomcat,weblogic,apache,nginx
- Some experience withcommon relational databasesandnosql/ document databases
- Some experience with CICD / DevOpstoolssuch as Jenkins and source control such as Git and Nexus.Otherautomation /devops/ CICD experience is desirable but not required.
Skills:
- Excellent team player with a positive attitude.
- Must be able to collaborate cross-functionallyand globallywith team members, both internal and external to *** Entertainment
- Strong customer ser *** orientation, personal commitment and accountability to deliver abest-in-classquality of service
- Experience in managing ser *** partners focused on delivery of business value
- Strong written and verbal communication skills
- Be flexible to adapt to business changes during digital transformation efforts at SPE
- Some experience in resource and project management
- Must be able tomulti taskand manage the time *** ween operational and architecture tasks
This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.