The Subscriber Lifecycle vertical is looking for a Lead Data Analyst to join the Commerce Analytics team supporting global commerce experimentation across *** 's streaming ser *** offerings ( *** +, *** , *** +). The Commerce Experimentation Analytics function partners closely with Product Managers to test opportunities to minimize involuntary churn by reducing payment failures and improving payment recovery. This role will build strong relationships and partner closely with Product, Engineering, and Data Science teams to execute on innovative methods and best-in-class practices that power all of our improvements. The team's work will drive the development of business and operational plans that are expected to have broad i *** uence at all levels of the organization.
Responsibilities
- Communicate complex analyses and results to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
- Partner closely with the business and payments engineering partners to support Commerce A/B experimentation end-to-end: experimental design, metric definition, power analysis, QA, experiment launch support and monitoring, and communicating experiment results and recommendations
- Partner closely with Commerce Product business stakeholders to identify and unlock opportunities to improve front-end payment funnels, backend payment processing strategy, and subscriber recovery strategy; combat global fraud and minimize risk
- Develop and maintain ETL pipelines using SQL and python to automate reporting, share high-level insights, and equip partners with self-serve tools
- Identify business-critical changes in payment health using anomaly detection methods
- Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations
- Partner with Data Science teams to uplevel analyses using clustering/segmentation, regression modeling, and/or predictive modeling
Required Qualifications
- Bachelor's degree in Data Science, Analytics, Computer Science, Statistics, Mathematics, or related field
- 7+ years of strategic analysis to inform product or business decision making
- 3+ years of hands-on analytics work experience with A/B testing and statistical analysis
- Ability to draw insights and conclusions from data to inform model development and business decisions
- Desire to collaborate with other data scientists, data analysts, engineers, and key business partners
- Proficient in analyzing data and developing models using Python
- Experience operationalizing and fully integrating models into business operations
- Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Desired Qualifications
- MS or PhD in Data Science, Analytics, Computer Science, Statistics, Mathematics, or related field
- Experience in the global billing, payments, and fraud domains
- Experience in the streaming *** industry and/or supporting a direct-to-consumer or subscription-based product
- Experience in the technology industry and knowledge of how to build and implement data products
The hiring range for this position in New York, NY is $142,600 to $191,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About *** Direct to Consumer:
*** 's Direct to Consumer team oversees the *** and *** + streaming businesses within *** Entertainment helping to bring *** 's best-in-class storytelling to fans and families everywhere.
About *** :
*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise that includes three core business segments: *** Entertainment, *** , and *** Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Streaming Services LLC , which is part of a business we call *** Direct to Consumer .
*** Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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