Welcome to *** Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
About Us *** Discovery is the global leader in scripted and real-life entertainment, sports, and news. We serve passionate fans with content that inspires, informs, and entertains, providing leadership across deeply loved and trusted brands, such as *** , *** , Discovery Channel, TLC, Animal Planet, HGTV, Food Network, and Travel Channel. Available in 220 countries and territories and 50 languages, WBD reaches viewers on all screens and services, from free-to-air and paid-TV channels, to digital streaming services, to social and mobile-first content. WBD delivers over 8,000 hours of original programming each year.
WBD's Direct To Consumer (DTC) group is the global leader in providing innovative and immersive digital products and content for iconic brands. We are working at the crossroads of technology, entertainment, and everyday utility. As content creators across the digital ecosystem, we leverage our technology to create immersive viewing and interactive experiences. We tell engaging stories to millions of viewers across the Internet every day and bring new interactive experiences to life to entertain and improve the lives of our customers.
Position Summary *** Discovery is looking for a Staff Product Manager to help prioritize and oversee product strategy and execution pertaining to identity and activation for the Max and discovery+ streaming apps.
In this key connecting role, you will collaborate with business stakeholders and a cross-functional team ofdesigners, technical program managers, and engineers to drive new features and improvements which aim to remove customer frustration and pain points related to user identity, sign-in / activation, and customer ser *** touchpoints across our portfolio of supported devices and platforms.
You have strong collaboration and analytical skills. You are an effective cross-functional team leader who can drive the successful implementation and delivery of initiatives that span multiple teams. You have strong product sense, as well as organizational and problem-solving skills. You are experienced and comfortable navigating ambiguity and i *** uencing without authority. You know what good looks like.
Responsibilities- Serve as an internal subject matter expert on matters pertaining to user identity and activation.
- Flex to support new, strategic initiatives of importance to the team, driving clarity from ambiguity.
- Collaborate with internal stakeholders to create product requirements that balance business goals with customer experience.
- Develop, communicate, and measure objectives and key results.
- Lead discovery in your product area, collaborating with research, customer support and product design teams to unearth customer problems.
- Define and execute A/B tests to validate customer experience improvements and new features.
- Collaborate with product designers to develop best-in-class user flows.
- Develop relationships with key technical teams and business counterparts within *** Bros Discovery, including distribution, legal, marketing, and customer experience to ensure platform guidelines, requirements and updates are communicated with an understanding of potential roadmap impact.
- Be the customer expert and identify and solve customer problems; be fully knowledgeable of pain points experienced by customers and work with the team to find opportunities for improvement.
- Help identify opportunities to drive down customer support contacts.
- Own continuous reporting on performance, including post-product release impact reports that lead to actionable plans for further optimization.
Requirements- 8+ years of product management experience.
- Detailed knowledge of popular subscription streaming services and the competitive landscape.
- Experience launching apps / features on partner platforms.
- Proven track record of understanding product growth and developing strategic roadmaps.
- Solid toolkit of product discovery techniques to drive continuous improvement of the experience.
- High comfort level in analytics and generating business insights from data trends and user research.
- Direct experience utilizing A/B testing to inform product direction.
- Proven experience in planning and prioritization of features.
- Demonstrated ability to create detailed and actionable product documentation and artifacts.
- Emotional intelligence and leadership skills to i *** uence outcomes, while building a culture of teamwork and inclusiveness.
- Strong communication with the ability to simplify complex concepts and provide the right level of detail to executive leaders.
Want to Learn More?Learn more about our company culture and life at Discovery, Inc. at ***
How We Get Things Done...This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD *** Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [Please reply using Staff Me Up].
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of *** Discovery's total compensation package for employees. Pay Range: $126,350.00 - $234,650.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, *** Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.