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3/2

Manager, Client Services

London, United Kingdom Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

Please note that this role is based in the United Kingdom. In order to enable us to meet statutory and regulatory obligations of the United Kingdom immigration system you must have the appropriate immigration permission needed to work and reside in the United Kingdom.

*** Entertainment (SPE) currently distributes transactional digital content (TV and Features) in 100+ territories and to major multi-regional retailers such as SKY, Rakuten, iTunes, Google Play, *** , Microsoft and many others. As a part of Distribution Content Services (DCS), the Home Entertainment (HE) Client Services team oversees *** distribution for both Digital (transactional VOD - TVOD) and Physical (DVD, Blu-ray & UHD discs). The TVOD Client Services portion of the team enables distribution through management of the Digital Supply Chain, ensuring on-time and high-quality avails and product deliveries, as well as strategic execution of high-profile Digital initiatives via flexible and scalable processes. The Client Services team in EMEA is a vital hub enabling the growth and evolution of SPE TVOD's largest international market - EMEA, which makes up 75% of the SPE's international TVOD sales (as of FY23), as well as a support system for home office's Global retailers, which make up 71% of total TVOD sales to date and international-focused initiatives.

Reporting to the Manager overseeing Client Services team in EMEA, the Manager will be responsible for storefront and territory execution utilizing aspects of technology, sales, operations, programming, and strategic planning for most coveted areas of SPE's TVOD EMEA region, comprising of 96 territories and 415 digital storefronts. The ideal candidate will be accountable for the Digital supply chain across international/EMEA territories, programs and clients as assigned by the Manager. They will work with key stakeholders to ensure that all initiatives and Feature/TV releases occur according to plan.

This demanding and fast-moving position requires someone who is agile, fearless in taking the lead while collaborating.

What you'll do:

Customer Management:

Owns strategic operational relationships with several major client accounts and assigned territories, aka digital *** retailers such as SKY, *** , Rakuten, Apple, etc.; demonstrating a bias to action and pro-active communication to foster a robust and collaborative partnership
Strategize directly with digital retailers to address day-to-day needs/issues, implement promotions and non-standard initiatives, long-term forecasting, expansions, and new launch plans
Understands client's priorities and strategies while providing support and ser *** to client accounts, ensuring comprehensive product fulfillment, delivery resolution and ser *** after close of sale/contract confirmation.
Ensures the achievement of deal/contractual goals and, ultimately, company revenue recognition
Sets and manages the expectations of clients, regarding all material types: avails and content *** . Identifies and resolves technical and operational issues that hinder the execution of deals
Serve as SME specializing in Digital platform customer specifications, cultivate a deep understanding of each retailer's culture, capabilities, and storefront experience to maximize revenue-generating initiatives and optimize product placement

Storefront Territory Execution

Lead execution and delivery of avails, video, audio, subtitle, artwork and metadata assets in adherence to SPHE and customer specifications by leading cross functionally, exercising project management skills and delegating appropriately to achieve on-time, accurate release of SPHE content
Constantly meeting and supervising deadlines using Sony's various systems including PRISM, BOP, Partner Portals
Project manage new customer onboarding and launches liaising with partners, internal servicing and Account teams to understand and document requirements and timelines
Handle and drive communication of digital internal release schedule and pricing to partners via reporting and business-to-business integrations

Territory Management:

Leverage robust, evolving expertise of territory best practices and Digital Retailer specifications to i *** uence and guide business/territories on release strategy and pro-actively address regional release schedule challenges and nuances
Project Lead for TDAM as part of Commercial Team and virtual Territory team executing strategic directives and fiscal targets for each territory/region such as release info data pertaining to each title release.
Anticipate partner needs with key Account Management leads as Digital strategy evolves quickly, adapt to the changes required and drive/create new processes to support that change.
Proactively define, communicate key process and system requirements to Account Management to ensure execution success; manage expectations accordingly
Participate in custom RVOD release planning with SPT on deal nuances and requirements
Drive and enhance workflows based on key learnings on new windows/early windows and other experimental release patterns
Oversight of process and execution of territory work
Set up and maintenance of Client Profile for all retailers in designated regions, including partnering with Servicing to complete retailer requirements.
Maintain pre-check/day of storefront checks for the EMEA markets and communicating with key commercial and marketing stakeholders.
Guide localization decisions based on regional expertise

Cross-functional Team/Dept Execution:

Work with and direct internal/external teams to execute marketing, merchandising and promotional efforts aimed at driving transactions on key digital launches, drafting opportunities, seasonal/holiday-based campaigns, bundling/voucher initiatives, etc.
Partner with Programming teams to ensure accurate VIG, avail assignments and territory intentions.
Analyze anticipated throughput and implement strategies to account for seasonal fluctuations in releasing patterns and Retailer operations.

Process & Systems improvement (PRISM, BOP, etc)

With Director and/or rest of Client Services, represent TVOD team across Systems & Workflow and IT initiatives, driving roadmap of our team's short-midterm goals re: best practices and automated workflows *** ween Sony and its business partners/retailers
Partner with IT, Systems & Workflow teams and process stakeholders to create stories and continually enhance systems and processes (PRISM, Project Diamond, HUB, etc.)
Understanding of external clients' portals and system functions, ability to provide insight or suggestions on how they can collaborate with Sony and achieve success.
As part of the core team, embrace adoption of Digital Standards and Best Practices as they mature/evolve (ex, EIDR, EMA Avails, IMF, Common *** Manifest, ALID)
Understand and act as an advocate core business data automation and Roadmap

New initiative execution

Create and drive project plans to meet business/initiative goals, includes internal/external partnerships
Drive proper execution with agility and specialized knowledge of non-standard title releases, promotions, pre-orders, etc. as business experiments with shorter release windows

Commercial Partnership - Lead & Communicate on process and projects

Partner with commercial team/TDAM Sales to understand and anticipate needs, both short and mid term
Creatively and with urgency lead/execute fast-paced, late-breaking business requirements by Commercial leads
Prioritize day-to-day responsibilities along with ongoing ad hoc projects and SPE product optimization goals, especially in relation to DAP/CGI financial goals

Special Projects & Stretch Assignments

Take on or oversee special projects or areas as the LOB requires
Evolve specialized skills such as expertise in technical specifications related to Digital workflows, reporting, knowledge and documentation of territory specific requirements, new territory launches, etc. (ie, oversees/executes the Domestic Pre-check process)
Development of best practices, training material for delegation to be used by others
As business needs evolve, continue to drive process improvement projects, embracing new ideas while representing Sony's overall philosophies and standards.

What you have:

Ideally 4+ years studio, *** supply chain and/or Digital distribution experience
Solid understanding of digital supply chain (XML, video encoding, workflow management systems)
Requires specialized knowledge in the Digital/TVOD business area in order to lead specific territories. It leverages analytical, critical thinking and problem-solving skills
Tech savvy, hunger to learn, engage with Sony's systems
Proficient with MS Office applications and strong data analysis, excel skills a big plus
Knowledge of Distribution technologies, e.g. XML, JSON, and Digital standards (OTTX/Movie Labs specs, e.g. EMA Avails, MMC, Common Metadata) a big plus
iTunes Connect, retailer portals
A personable, clear and confident communicator when dealing with teams and different levels. Clear written and verbal communication when communicating with management, Business and customer contacts.
Can confidently deliver and create presentations to team members and stakeholders.
Critical & strategic thinking skills
Interested in learning data, metrics, and critical-path management
Can adapt and drive any required business or operational changes needed in order to successfully reach initiatives.
Highly organized with a keen attention to detail and are able to work with and coordinate across multiple teams and stakeholders.
Able to handle multiple tasks, prioritize effectively and adapt to changes in priority and/or direction easily
Flexible and adaptable with an appetite for implementing positive change
Self-motivated and dedicated to performing above expectations
Leverage appropriate tools to document and manage strategic projects such as completing initiatives tied to business deals with partners/retailers
Lead and document process improvement and workflow establishment efforts

If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at [Please reply using Staff Me Up]y.com . Please put Reasonable Adjustment Request in the subject line of the email.

*** Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).

#LI-TD1

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Data Conversion Lead

Englewood Cliffs, NJ Details

Full Time

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including *** , *** News, MS *** , *** , *** Sports, *** , *** Local Stations, Bravo, USA Network, and *** , our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. *** Universal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast *** Universal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Embark in a transformational journey with *** Universal as the company integrates SAP MDG and BODS. As the SAP Data Migration Lead Engineer, you'll be facilitating a seamless transition during our SAP S/4 transformation by ensuring efficient migration of both Master Data and transactional data. In this role, you will have the opportunity to work with a variety of technologies such as, native HANA modeling, HANA Smart Data Integration, SAP SLT for replication, ABAP CDS View development for analytics, SAP Analytics Cloud, SAP Datasphere and SAP BW4/HANA. Join us!

Gather requirements, design, and build of SAP MDG, SAP Data Services and Information steward that is critical part of SAP S/4HANA transition.
Drive collaboration and communicate SAP-technologies in a simplified manner to business users to convey the "art of the possible."
Design and build the proposed MDG and Data services solution.
Reviewing/Updating support & operations documentation where required
Participating in production support role during key activity periods when required month-end, quarter-end, year-end etc.
Ensuring the consistency of master data *** ween MDG and related systems
Reviewing & improving existing master data interfaces to eliminate master data issues in SAP ECC, SAP S/4, BW, BPC and any downstream systems.
Liaising with other Product teams to ensure timely resolution of all issues and to promote good working relationships.
Work in an onsite-offshore model involving daily interactions with offshore teams to ensure on-time quality deliverables.

Qualifications

8+ years of experience in SAP MDG and SAP Business Objects Data Services, with aminimum 2+ years' experience in SQL
2+ years delivering complex data management engagements including all phases of the project life cycle from scoping and planning, requirements gathering, design, development, testing, and go live phases.
At least 1 implementation experience in using SAP BTP and MDG
Bachelor's degree in computer science, Business Administration, Engineering or related discipline with an information technology focus, or an equivalent combination of education and training that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Ability to drive the ETL (SAP BODS) support process and ensure compliance of project standards and deliverables.
Technical experience with one of the SAP Data Management applications, SAP Master Data Governance (MDG), SAP Data Services (BODS), SAP Information Steward, SAP SLT, Smart Data Integration (SDI), or Smart Data Quality (SDQ) with team sizes ranging from five to twenty resources.
Implementation experience and deep knowledge in any of the following three areas (Master Data Management, Data Governance, Data Quality) and knowledge of the other two areas.
Proven experience in an S/4 transformation program with BODS and MDG platforms

Desired Characteristics:

Knowledge of investigating data flows to and from SAP with SAP BW, SAP BPC systems, SAP S/4 and other non-SAP sources
Strong understanding of financial data and experience in delivering finance and HCM analytics
*** industry experience

Additional Requirements:

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non- *** Universal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by *** Universal by visiting the Benefits page of the Careers website. Salary range: $150,000 - $185,000 (bonus eligible)

Application window is anticipated to close on: 04/20/2024

Additional Information

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by emailing [Please reply using Staff Me Up] .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Marketing Consultant - Ktvk/Kpho

Phoenix, AZ Details

Full Time

About *** Television:

*** Television is a leading *** company that owns and operates high-quality stations in 113 television markets that collectively reach 36 percent of US television households.

We constantly strive for excellence. Through upgrading to the latest technology and seeking new ways to stay on top in our markets, we focus on training and development of the best and brightest employees in the business.

Job Summary/Description:

Arizona’s Family and *** Digital *** (digital agency) in Phoenix, Arizona, has an opportunity for a success-oriented professional with a proven digital sales background to join our family. The Digital Marketing Consultant role is responsible for the development, retention, and growth of digital revenue. The DMC will design and sell digital advertising/marketing solutions using the latest advertising products (programmatic, OTT, Email, Social, SEM, SEO). The Digital Marketing Consultant will report directly to the Digital Sales Manager.

Duties/Responsibilities include but are not limited to:

- Consult with business owners, marketing and advertising executives, directors, and managers to develop and implement an effective digital marketing strategy
- Meet or exceed sales expectations and manage your book of digital sales revenue using client management tools and software
- Learn and master *** Digital *** advertising products, services, and guidelines currently and as offerings evolve
- Develop, retain, and grow client relationships
- Create and present digital advertising/marketing proposals
- Communicate and collaborate effectively and respectfully internally with AZ Family, with corporate *** Digital *** teams and externally with clients

Qualifications/Requirements:

- Bachelor’s degree and 2+ years of digital *** sales with evidence of prior success or digital agency experience of working with clients
- Demonstrates intellect, drive, executive presence, and sales acumen
- Ability to prospect and network with business decision makers within all sizes of organizations
- Proven experience building professional client relationships
- Superior multi-tasking skills with the ability to work cross-functionally and handle multiple tasks daily
- Excellent trouble shooting and problem resolution skills
- Possess superb written and verbal communication skills
- Proficient with Microsoft excel, Word and PPT and understanding of G4 analytics a plus
- Spanish/Bi-Lingual a plus, but not required
- Must have a valid driver’s license with a driving record that meets company policies. (will be verified as a condition of employment and checked regularly throughout employment)

If you feel you’re qualified and want to work with a great group of people go to *** , you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references

(Current employees who are interested in this position can apply through the *** -TV UltiPro self-ser *** portal)

****/****-TV/ *** Television, Inc. is a drug-free company

Additional Info:

*** Television provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, *** Television complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*** Television expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of *** ’s employees to perform their job duties may result in discipline up to and including discharge.

*** Television encourages all new employees to be fully vaccinated against the coronavirus virus before the first workday.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Full Stack Developer

London, United Kingdom Details

Full Time

Job Summary:

This role will play an integral part of the *** Destinations International team supporting *** Travel Company (International) ecommerce platform and portfolio of marketing microsites.
You will work closely with other members of the development team to maintain and update the bespoke ecommerce platform, supporting the front and back-end technology stack and migrating legacy code across to an ASP.NET framework, and translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across de *** types.

This role is based out of London office in Hammersmith, 4 days in the office.

Areas of Responsibility

Support website development from UI to back end, providing technical knowledge to deliver complex solutions across full development life cycle.
Write maintainable, robust, fault-tolerant code, utilizing Solid patterns and principles, TDD, etc.
Proactively manage tools, hardware and environments to support development requirements.
Work with team members to identify workflows and services for managing code, from version control to deployment strategies.
Log and troubleshoot errors using appropriate tools.
Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings.

Areas of Accountability

The position has direct responsibility to Lead Application Developer, *** Travel Company (International).
Accountable to multiple stakeholders across DDI Sales & Marketing.

Experience and Professional Qualifications Required

Strong background in digital experience with strong digital portfolio.
Track-record with bespoke ecommerce web applications is highly desirable.
Experience in a development role, either client- or agency-side.
Degree or equivalent in Computer Science (or related field).

Skills Required

Experienced full-stack developer with back-end (C#, ASP.NET MVC5, Classic ASP) and front-end (HTML, CSS, JavaScript, jQuery) web application experience.
Solid experience of SOAP WebServices and RESTful WebAPIs
Competent in use of SQL Server and T-SQL queries.
.NET ORMs (e.g. Entity Framework) desirable.
Knowledge of CI and automated build services (e.g. Te *** ity, Gitlab etc.)
SDL Tridion (or similar enterprise CMS) desirable.
Unit testing frameworks (e.g. NUnit, MOQ, etc)
Practical understanding of HTML/JS/CSS and client-side technologies.
Experience with Agile methodology.
Experience with source code management (e.g. Git)
Experience with issue tracking software (e.g. JIRA)
Comfortable working in small teams, with collaborative outlook.
Demonstrate experience in working to and achieving project milestones.
Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools.

Competencies Required

Self-starter who has high standards and excellent attention to detail.
Ability to think and act creatively to solve problems.
Strong communication and collaboration skills.
Keep abreast of industry developments and technology and share information and best practice with other team members and divisions.
Methodical approach to tasks with the ability to prioritise and respond, and to deliver to short deadlines and changes in direction.
Proactively identify areas for improvement and help implement.

Thinks Strategically

Stays current on business issues, industry trends, and technology advances.

Builds Relationships

Engages colleagues across the organization to optimize performance.
Facilitates win-win situations.
Interacts well with people who have different backgrounds and work styles.

Communicates Effectively

Invites diverse points of view.
Listens and asks questions to ensure understanding.
Conveys relevant information in a candid and timely manner.

Drives Results

Manages projects, processes and resources to produce desired outcomes.
Holds self and others accountable to high performance standards.
Uses technology to facilitate *** ter results.
Analyses data and information to drive decisions.

Inspires Creativity and Innovation

Proactively looks for new opportunities.
Takes risks and manages them intelligently.
Conceives creative ideas to solve problems or meet objectives.

Champions Change

Supports new initiatives.
Demonstrates flexibility in response to changes.

Exhibits Professional Excellence

Pursues excellence with integrity, passion and courage.
Sets a good example for others.
Shows consistency in words and actions.
Learns from personal and organizational experiences.
Strives for self-improvement.

Earns the trust and respect of colleagues, partners and customers.
Treats others with respect.

Equal opportunity
*** is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

About *** World Resort:

Since opening in 1971, *** World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a *** vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic *** tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, *** World Resort cast members bring *** magic to life through unmatched attention to detail and superior guest service.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** Limited , which is part of a business we call *** World Resort .
*** Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. *** fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Learning Operations And Quality Manager

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary:
The Learning Operations and Quality Manager SE Asia will serve as a liaison *** ween *** Cruise Line and our vendors in APAC region, responsible for training, development and quality assurance. They will consult with client areas to understand and analyze performance and provide recommendations. They will collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions. In addition, they will partner with *** Cruise Line Leadership to develop and maintain the quality assurance standards that align with operational goals. They will facilitate training programs in domestic/international locations for all a variety of audiences at all levels of the organization, providing performance feedback as needed. The Learning Operations and Quality Manager SE Asia based on client area, will arrange training sessions, create/maintain training calendars, manage the training scheduling process and support the administrative and logistical aspects of training delivery and implementation.

Responsibilities:

Manage client relationships, consult and provide performance recommendations and be a key decision-maker onsite at worldwide training locations, ensuring all decisions are in the best interest of the Business, Learner and Cast.
Support and partner with vendors as needed in establishing and maintaining quality assurance practices within the operation.
Ensure consistency and monitoring is applied in accordance with established operational goals.
Maintain significant knowledge of all product offerings, procedures and policies.
Consult with client areas to analyze and understand performance concerns, determine if a learning solution is needed, and provide outcomes that drive performance improvements for teams, business units and individuals.
Apply solid instructional design skills and effectively use learning principles and creativity to assist with design and development projects, as needed, that transfer knowledge and engage participants in the learning process.
Develop and execute multiple project plans simultaneously, identify appropriate team members, assign and drive task completion, schedule and host meetings, and oversee the completion of project goals within an established timeline.
Facilitate training programs in domestic/international locations for audiences at all levels of the organization within client areas as needed using a variety of facilitation techniques and methods.
Analyze learner performance, coach and provide feedback throughout the training process.
Execute the administrative and logistical aspects of training delivery/implementation including but not limited to port training schedules, support materials and supply preparation.
Maintain a high-level of knowledge of human performance improvement.
Proactively utilize critical thinking skills to make strategic decisions, perform time-sensitive actions, mitigate risk in projects, partner with key support areas, as needed, and ensure the Business, Learner and Cast are considered in all decisions made.
Provide clear, concise and consistent communication and act as an advocate to champion change.
Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
Develop and maintain positive working relationships and build credibility with team members, partners, support teams, and client areas.
Leverage multiple software applications to effectively and efficiently design learning solutions.
Adapt quickly to leadership direction and feedback.
Handle sensitive and confidential information with the highest level of integrity.
Frequent travel to international and domestic locations.
Perform other duties as assigned.

Basic Qualifications:

Proven learning and development consulting experience with clients.
Proven knowledge and experience of human performance improvement and learning and development methodologies.
Demonstrated ability to lead projects, meet corresponding deadlines, handle multiple priorities, and perform job responsibilities autonomously in a fast-paced environment.
Demonstrated process-centric thinking, strong organizational and time management skills, attention to detail, and eye for process improvement opportunities.
Proven ability to conduct effective needs analysis, identify gaps and provide recommendations as needed Demonstrated experience in creating technical and soft skills training in a variety of applications such as computer-based training, facilitator-led training, blended learning, self-study, and job aids.
Clearly and effectively communicate key information to partners at all levels of the organization.
Proven ability to analyze performance, coach and provide feedback.
Strong background in training delivery, implementation and logistics.
Process-centric thinking, strong organizational skills, attention to detail, and ability to recognize process improvement opportunities.
Highly motivated, self-starter, with the ability to work independently, adapt to change, and take independent actions to hold self accountable to meet or exceed client expectations.
Ability to thrive in a dynamic, ever-changing environment and maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Strong partnering, i *** uencing and relationship-building skills.
Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up.
Ability to learn and maintain knowledge of supported client areas.
Computer proficiency and ability to work in multiple software applications including eLearning authoring tools and a Learning Content Repository (LCR).
Ability to execute strategy, with proven experience tactically implementing new initiatives.
Ability to brainstorm and effectively share thoughtful opinions that take a learning experience from good to great.
Ability to be flexible with work schedule, including evenings, weekends, variable shifts and holidays and travel as needed.
Proven leadership experience.
BA/BS or equivalent work experience in Human Resources Management, Instructional Design & Curriculum Development, Performance Consulting, Training and Curriculum Development, Facilitation or related field.

Preferred Qualifications:

Working knowledge of the cruise, hospitality, contact centers industries or related fields.
Master's Degree or formal certification/education/experience in performance consulting, applying ADDIE or related learning models, adult development theory, or curriculum development desired.
Bilingual, Multilingual.

*** is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About *** Parks, Experiences and Products:

The *** Parks, Experiences and Products segment includes *** 's iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. *** 's global consumer products operations include the world's leading licensing business across toys, apparel, home goods, digital games and apps; the world's largest children's publisher; *** store locations around the world; and the shop *** e-commerce platform.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** (Southeast Asia) , which is part of a business we call *** Parks, Experiences and Products .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Business Integration & Communications Manager

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary

As a Business Integration & Communications Manager, you will be responsible for the integration of projects and development of communications across Travel Services and Commercial Teams, for *** Cruise Line's operations in the APAC region. You will act as a liaison within Travel Services, Commercial Teams and our Business Process Outsourcing (BPO) vendor in Southeast Asia by working together with cross-functional partners to support key information including communication of product details, procedures and policies, operational changes, process improvements and system enhancements. You will provide expertise and perspective to drive business processes, act as a liaison, advisor and thought partner, be proactive in your collaboration efforts and exhibit strong i *** uencing skills. This role demands both a day-to-day focus on projects and communications, as well as, strategic insight for identifying future capabilities. In addition, the Business Integration & Communications Manager is responsible for developing, analyzing and communicating results for Guest/Cast Survey Measurements and should be comfortable taking initiative and confidently communicating with leaders of all levels in the organization both internally and externally.

RESPONSIBILITIES:

Act as a liaison within Travel Services, Commercial Teams and our Business Process Outsourcing (BPO) vendor in Southeast Asia to support key information including communication of product details, procedures and policies, operational changes, process improvements and system enhancements.
Develops integrated communications plans by determining objectives; analyzing data, developing customized strategies, creating scripts and spiels, selecting distribution channels and facilitating communication as appropriate.
Supports new business initiatives by championing and defining project scope, goals, required resources and results that support strategy, in collaboration with senior management and partners.
Liaise with partners on an ongoing basis to provide expertise and perspective for business processes optimization, act as an advisor and thought partner, exhibit strong i *** uencing skills and ensure all internal communications align with business goals.
Review and auadit of communications with an emphasis on consistency, timeliness, and accuracy of information, nomenclature, grammar, spelling, dates, times, etc.
Proactively utilize critical thinking skills to analyze processes and risks, identify opportunities, and make strategic decisions to drive business solutions and efficiencies.
Communicate complex problems and create compelling visions to support business initiatives tailored for the audience (Executives, Managers, Peer Groups, Internal and External Partners).
Drive alignment, highlight downstream impacts and understand future operational business needs by remaining current and knowledgeable on *** Cruise Line
Develop, execute, and analyze Guest/Cast Survey Measurements and results, as identified by the business.
Provide clear, concise and consistent communication on the business' direction and act as an advocate to champion change.
Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
Ability to be flexible with work schedule, including weekends, variable shifts and holidays to support the operation. Some travel required.

REQUIRED QUALIFICATIONS:

Preferred 1-3 years of demonstrated experience in project management, business analysis or operational technology strategies and integrating into operations.
Exceptional partnering, i *** uencing, and relationship building skills with an enthusiastic and professional demeanor that builds loyalty to the brand.
Ability to recognize process improvements opportunities and be a change advocate through process-centric thinking and attention to detail.
Ability to learn and maintain knowledge of *** Cruise Line to effectively lead projects and optimize business processes.
Experience with balancing multiple threads of work and setting priorities, providing recommendations, and i *** uencing decision making.
Strong writing, presentation, storytelling, positioning and editing skills. Adept at writing messages to various targeted audiences.
Ability to thrive in a dynamic, ever-changing environment, maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
Ability to analyze data and provide an executive summary.
A high-level of problem solving and decision-making skills.
A commitment to working in ways that support and encourage diversity, equity and inclusion.
Proficiency in Smartsheets, Microsoft Projects or similar project management systems as well as Microsoft Office suite.

DESIRED QUALIFICATIONS:

Preferred Certification in a project management methodology such as SCRUM, PMP, or Six Sigma
Basic understanding and working knowledge of a contact center environment
Basic knowledge of cruise/tour industry, luxury oriented clients, luxury tour operators, or related fields.
Bachelor's degree or equivalent experience in a related business field

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Business Systems Support Manager

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary

At *** Cruise Line, you can set sail on a job opportunity of a lifetime! *** Cruise Line has established itself as a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. *** Cruise Line offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to embark on your career and navigate your future!

As the Business Systems Support Manager, you will be responsible for regional Business Systems Management support, providing operational systems support for the multiple systems and interfaces used by *** Cruise Line for booking cruise reservations and related package items, for embarking our Guests, and for delivering the Guest experience onboard our ships.

Your Responsibilities - How You Will Make a Difference

Serve as the primary Business Systems Management contact for the regional contact center, embarkation operations, technology and digital, and shipboard partners.
Lead salaried Cast Member in all aspects of their role ensuring their personal training & development in all areas.
Partner with and support the Travel Operations, Terminal Operations, Technology leaders in all areas of their responsibilities as the subject matter expert in business system employment and operation.
Support contact center operations and third-party partners to provide reservation systems operations guidance, training, and technical support.
Support embarkation operations and shipboard Cast Members, Crew, and partners to provide systems operation guidance and training at our homeport and outport locations. Provide operational systems support for new ship construction, launches and dry docks, as needed.
Collaborate with Business Operations and Business Technology to provide information and guidance to the business unit that will have a significant impact on their planning and decision making.
Develop Standard Operating Guides, manuals, policies, and procedures. Partner with the appropriate training teams to provide support across lines of business.
Capture operational requirements for, or on behalf of, Travel Services, Terminal Operations, and other internal/external partners.
Perform and coordinate user acceptance testing of new system releases, incidents, outages and issue resolution.
Responsible for effective and timely communication of issues, incidents, new releases and outages.
Gather requirements, design, build, and manage business rules within applications.
Provide appropriate systems access within established guidelines and perform access audits to comply with security controls, including SOX/PCI controls.
Cast Member may be asked to travel domestically and internationally in support of the business operation. Travel may account for up to or in excess of 20% of the working year.
Must be available 24/7 and provide rotational on-call support including nights, weekends and holidays. On-call support may require im *** te action, escalation, oversight, and maintained engagement until impact resolution has been achieved.

Basic Qualifications - What You Will Bring to the Team

Prior leadership experience
Demonstrated communication, presentation, and public speaking skills
Ability to i *** uence leadership with a strategic and collaborative approach.
Leadership, organizational and project management skills
Self-starter, recognizing when projects need to involve multiple partners and decisions need to be made at other levels within the organization
Demonstrated ability to work in a fast-paced environment, successfully meeting deadlines
Demonstrated ability to handle confidential information
Strong knowledge in one or more cruise or travel related applications: Seaware, Fidelio, SilverWhere, AffairWhere, and/or XDining
Strong knowledge of Microsoft Office applications
Experience with reporting applications such as Business Objects, MicroStrategy, and/or Tableau

Preferred Qualifications

Cruise industry experience (shipboard and/or shoreside)
Strong knowledge of *** Cruise Line and Adventures by *** products, processes, and services
5+ years of technical systems experience

Education Requirements

Bachelor's degree or equivalent

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Senior Labor Analyst

Singapore, Singapore Details

Full Time

Job Summary:

Job Summary

You will serve as the primary labor liaison, responsible for maintaining and enhancing relations *** ween *** Cruise Line and our Business Process Outsourcings (BPO) in Southeast Asia focused on driving strategic initiatives and increase labor analytic capabilities and processes. You partner and consult with the BPO overseeing staffing and workload forecasting, Annual Operating Plans to include analyzing short and long term forecasts, actual performance and goals, providing business updates to senior leadership and ensuring the business is meeting financial and ser *** goals while working closely with the BPO.

Your Responsibilities - How You Will Make a Difference

Foster and nurture a strong and collaborative partnership with the BPO, acting as the point of contact focused on labor and ensuring effective communication and alignment.
Review data analytics and provide storytelling and insights to the Executives, BPO and business leaders to inform and i *** uence workload and staffing strategies.
Continuously assess the BPO's performance to identify areas for improvement and work with internal and external partners to implement.
Partner and consult with the BPO as an analytic resource to ensure quality and consistent results that improve labor scheduling and reporting performance for the organization; demonstrate ability to use analytics to solve complex issues.
Analyze short and long term forecasting in partnership with the BPO, anticipating future requirements.
Partner and consult with the BPO to develop and provide analytical support designed to improve scheduling and reporting performance (i.e. staffing levels, headcount, turn/churn analysis, training) to ensure area is optimally staffed.
Excellent in customer ser *** through strong communication, relationships and time management.
Partner and be a resource to BPO to assure *** standards are understood and met from a labor perspective, be able i *** uence and educate when needed.
Manage and deliver internal projects through to completion; lead and coordinate project planning, resourcing, staffing, and progress reporting and troubleshooting.

Basic Qualifications - What You Will Bring to the Team

Strong background in Microsoft Office, especially Excel, knowledge and competencies to build complex spreadsheets and the technical aptitude to learn new systems quickly.
Demonstrated partnering and communication skills; able to shift readily *** ween technical and non-technical terminology depending on audience
Proven sense of responsibility and the ability to meet deadlines and handle multiple priorities
Strong analytical, organizational and decision making skills with attention to detail and to be a creative thinker with strong problem-solving skills
Demonstrated initiative and accuracy/detail orientation
Strong problem solving skills
Strong analytical skills relative to evaluating large quantities of data to drive *** ter decision making
Strong organizational skills
Strong i *** uence skills

Preferred Qualifications

5 years' Workforce Management leadership experience
Demonstrated strong analytical, organizational, and decision making skills with attention to details
Demonstrated excellent verbal and written communications skills
Demonstrated knowledge of call center dynamics and ACD Systems
Proven experience working with workforce management software

Education Requirements

Bachelor's degree in a quantitative field (Computer Science, Industrial Engineering, Engineering, Mathematics, Statistics)

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Senior Manager - Channel Marketing, Star Plus

Mumbai, India Details

Full Time

Job Summary:

About the Role:
This is a strategic role in the marketing team of the #1 Hindi GEC that will contribute to the overall reach growth of Star Plus. This role will be responsible for managing on- air, PR, digital and all other *** roll-out of campaigns for all new launches. It will also involve overlooking the marketing and overall health of sustenance shows as well. These interventions involve intensive thinking around positioning of shows, impact its entire life cycle and eventually i *** uence the success of our shows, which in turn shape the pop cultural landscape of the country.

Key Responsibilities:

Will have to create and execute *** plan of their respective shows
Will be responsible for positioning creatives (Promos) of their respective shows
Will have to highlight potential opportunities and red flag issues of their respective shows basis trends
Will collaborate with internal teams which include but is not restricted to - Digital, OAP, Graphics, Content, Traffic and Presentation
Will collaborate with external teams from the *** , creative and research agencies
Will lead the PR function and independently handle the PR agencies
Will create business presentations for leadership as required

Performance Measures:

Meeting show and channel targets set by business
Number of break through ideas for the shows in each quarter
Quality of marketing/ creative briefs made and shared with teams
Improve show reach by analysing & acting on BARC data & qualitative inputs

Qualifications:

Should posses a bachelors degree
Should have an experience of 6-8 years
Stakeholder management
Aptitude for content

Personal Attributes:

Go getter
Collaborator
Eye for detail
Hardworking
Not hierarchy driven
Respectful

About *** Star:
*** Star is a leading *** & entertainment company in India that reaches over 700 million viewers a month in nine different languages. Our entertainment portfolio which cuts across general entertainment, movies, sports, infotainment, kids, and lifestyle content generates over 20,000 hours of original content every year.

*** + Hotstar, India's leading streaming platform, enables us to reach and entertain audiences anywhere, anytime. *** + Hotstar has changed the way Indians consume their entertainment - from their favorite TV shows and movies to sporting extravaganzas. With leadership positions in every segment it occupies, *** Star has been redefining the *** landscape for more than 30 years now, anchored on the three pillars of story-telling, innovation and an unwavering focus on delivering to the expectations of our audiences.

Join us, and let's continue to inspire a billion imaginations.

About *** (India):

Star India has defined the Indian *** landscape for more than 30 years, and is one of the country's leading *** conglomerates, reaching more than 700 million viewers a month on TV across India and over 100 other countries.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Star India Pvt Ltd (SIPL) , which is part of a business we call *** (India) .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/2

Fixed Income Data Specialist (contract Till 31 Dec 2024), Singapore

Singapore, Singapore Details

Full Time

*** runs on data, and in the Data team we're responsible for acquiring it and providing it to our clients. We collect, analyse, process and publish the data which is the backbone of our iconic *** Terminal - the facts and figures which ultimately move the financial markets. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients.

The role will cover: Customer Support, Process and Manage fixed income data, Ad hoc projects to tackle client demands. If you are driven to learn more about how and why the financial market moves, especially in the Fixed Income space, then you're just the person we are looking for to join the team. We are responsible for managing, interpreting, and enhancing Fixed Income data. As one of the largest datasets on the Terminal, managing Fixed Income data in an accurate and timely manner is key to ser *** our clients.

What you can expect from this opportunity?

You will first be onboarded with a Training program to build the foundation of *** knowledge. You will then develop Fixed Income knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. The training will teach you financial concepts, data, and the functions of our state-of-the-art *** Terminal.

The role:

As a fixed income customer support and market project representative, we will expect you to:

Understand, process, and manage fixed income data
Provide high quality customer support via email or chat
Contribute to various projects with a diverse team
Tackle new challenges

We will trust you to:

Develop and increase fixed income knowledge
Maintain, improve and deliver accurate, high quality information for the *** Terminal
Assist our world-renowned client support help desk with escalated client inquiries
Meet deadlines, set priorities and logically tackle problems
Contribute insights and innovative thinking to projects and tasks outside of day-to-day work
Fluency in another language (Chinese/ Korean/ Japanese) in additional to English

You'll need to have:

Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience
Effective project management skills and ability to prioritize tasks in a fast pace changing environment
Excellent written and verbal communication skills demonstrated in client facing environment

We'd love to see:

A background in fixed income markets
Prior experience / strong knowledge and understanding of the financial markets

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: ***

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.

Contract will be administered by third-party vendor as a dispatched worker arrangement with *** .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Wbd Sports - Distribution Manager

London, United Kingdom Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

Every great story has a new beginning, and yours starts here.

Welcome to *** Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

As Distribution Manager for WBD Sports, you will support the Distribution Directors working with a range of key partners to ensure the effective implementation, compliance with and ongoing management of WBD Sports distribution agreements in the UK. You will be responsible for key elements of the day to day running of Distribution agreements working closely with internal teams including marketing, insights and legal teams (amongst others), as well as the global/regional commercial, technology, product, and marketing teams. The right person for this role is a self-starter, creative problem solver, with a proven track record of distribution agreement negotiation and management.

Your Role Accountabilities...

Together with the Distribution Directors you will be responsible for key elements of the distribution agreements and ensuring compliance with key obligations and deadlines
Working directly on key commercial relationships with affiliate partners (for example Sky, Virgin *** and EE) with the Distribution Directors to ensure all contract obligations are fulfilled and maximising commercial opportunities with each partner
Be the first point of contact for the rest of the business on commercial matters relating to affiliate partners
Be the internal expert on, and advocate for, these partnerships across the wider WBD business, supporting and shaping development of go-to-market propositions consistent with contract requirements
Support Distribution Directors to identify, resolve or escalate any commercial issues or challenges relating to affiliate partners to ensure all commercial targets are met
Leverage / build insights and opportunities that will allow detailed analysis of partner performance and identify areas of concern, always seeking continuous improvement
Be an active and engaged member of the UK Distribution team to identify market trends and opportunities for distribution of WBD Sports content and brands and contribute to ongoing evolution of distribution strategy
Occasional travel may be required within the UK and ROI

Qualifications and Experience...

Experience of working on high value, complex distribution agreements. Strong understanding of distribution landscape, content rights and exploitation strategies
Demonstrated ability to work under pressure, meet deadlines, and to handle multiple simultaneous projects in a well-organised manner; 'willing to roll your sleeves up'
Commercial mindset and data-driven approach to delivering results. Ability to support senior stakeholder decision-making by providing data driven insights and observations
Superior relationship building skills and stellar track record of implementing new partnerships/deals with multiple stakeholders
Comfortable in ambiguity and effective operating in a matrixed organization
Highly collaborative and ability to demonstrate diplomacy, tact, and integrity - ability to inspire, motivate, and lead cross-functional teams to achieve goals

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits...

*** Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [Please reply using Staff Me Up].

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Sales Manager

Champaign, IL Details

Full Time

Job Description

Reporting to the Director of Sales, our Multi- *** Sales Manager drives revenue growth at **** 3, **** 49 and wcia.com in Champaign, Illinois as a mentor, coach, collaborator, and activator. You will be an expert on local advertising; digital, linear, and cross platform sales, have a solid understanding of the local *** marketplace, and know what it takes to inspire, motivate, and incentivize a successful team. You will be knowledgeable about how to effectively package and price local digital, 3rd party digital *** and linear assets together for client success. You will display a track record of recruiting and retaining top sales talent supporting an overall culture of excellence.

If this sounds like you, Nexstar *** Group could be your next home for thriving community involvement, omnichannel advertising innovation and supported career growth.

Multi- *** Sales Manager

Leadership and vision for a team of Account Executives to align to multi-platform selling, while you work collaboratively across departments to win as a team.
Accountability for revenue development and budget achievement across all platforms, while coaching your team to achieve budgets as individual contributors.
With a client-centric approach, arm your team with strategic support to implement results driven marketing solutions across broadcast and digital platforms.
Accurate revenue forecasting across all platforms, along with closely managing inventory and maximizing yield.
Utilization of CRM including audit of pipeline management, revenue analytics, sales calls, and meetings to analyze rep acumen, provide coaching and identify areas for improvement.
Ongoing education and training, both internally and externally, on evolving multi- *** tactics, benefits, and trends to ensure optimum growth and success.
Leading ongoing recruitment for new multiplatform sales talent and continually building strong relationships directly with our best customers and prospective sales candidates.
Management and execution of administrative duties, collection and billing, account list management and other duties as assigned.

Preferred Qualifications:

3-5 years of multiplatform *** sales experience or equivalent industry experience; leadership experience (with a focus on local) a plus.
Results driven with proven ability to lead teams to meet and exceed sales goals.
Experience guiding, directing, and motivating personnel including setting and monitoring performance standards, both short and long-term.
Ability to identify the developmental needs of others and to coach, mentor or otherwise help others to improve their knowledge or skills.
Working knowledge of the local digital and *** advertising landscape including linear, display, video, programmatic, native, OTT, Social, SEO, SEM, Email and are informed on emerging digital trends and innovative product solutions.
Adept at creating new revenue opportunities leveraging an omni-channel, omni-product sales approach.
Motivated, enthusiastic, self-starter who works effectively both independently and in a team environment with interest and passion for local, linear/video, and digital marketing.
Strong communication and presentation skills including use of remote presentation and selling tools such as Zoom and Teams.
Is well versed in Microsoft office products; PowerPoint, Excel, Teams, Power BI as well as CRM and other sales tools and working knowledge of sales tools including Wide Orbit, Google Ad Manager, 3rd party research skills such as Nielsen, ComScore, Google Analytics. IAB and/or Google AdWords certifications are a plus.

LI-Onsite

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Coordinator, Law Enforcement Response

Los Gatos, CA Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

About ***

With over 250 million streaming members in 190 countries, *** has been on the leading edge of a deep transformation in the entertainment business. As *** expands, we continue to look for the best and brightest talent to scale with our growth opportunities. Visit our culture memo and long-term view to learn more about the unique *** culture and the opportunity to be part of our team.

About the role

Do you have great attention to detail, solid writing skills, and want to work on interesting legal issues in a fast-paced, collaborative, innovative environment? *** is seeking a motivated, highly organized, detail-oriented candidate with strong judgment and stellar communication skills to join our Law Enforcement Response Team.

The Law Enforcement Response Team sits within the Corporate Legal organization and is responsible for the law enforcement response program. As a legal operations coordinator, you will review legal inquiries, investigate and align with different teams to locate information, draft responses, and ensure we comply with relevant laws worldwide. The position is based in Los Gatos, reporting to the Legal Operations Manager, Law Enforcement Response. The team works in collaboration with the Privacy and Security counsels, the CS Investigations & Response Team, and many other cross-functional teams in carrying out their responsibilities.

Responsibilities

Triage, index, analyze, and accurately respond to a variety of legally and time-sensitive requests from law enforcement authorities;
Review data/productions in response to valid legal requests;
Organize, log, and maintain accurate internal documentation and metrics to support our law enforcement response program;
Provide high-quality support both verbally and in writing to law enforcement authorities.

Desired Skills & Experience

Experience responding to privacy, data disclosure, and other legally sensitive inquiries is not required but is strongly preferred
Experience with operational workflow systems, project management, and familiarity with database queries is highly desirable
Ability to comfortably handle (interpret and understand court orders, subpoenas, and police requests from all jurisdictions in languages other than English - the ability to navigate ambiguity - law, regulations, language nuances
Superior organizational skills, extraordinary attention to detail, and a mindset that processes can constantly be improved;
Excellent written and verbal communication skills and the ability to communicate and represent *** with law enforcement authorities;
Strong analytical and technical skills, with the ability to review data and identify trends;
Ability to maintain a positive, constructive attitude in ambiguous situations and to manage complexity and high pressure in a productive manner;
Self-starter and fast learner who can work independently while using impeccable judgment
Possess situational awareness to identify and escalate matters that require urgent attention
Proficiency in Excel and the Google suite of applications in a business environment (Gmail, Docs, Sheets, Slides, Drive, etc.)
Experience with operations (ticketing systems, macros, reports, volume)
Ability to work in an open, feedback-driven culture
Foreign language fluency is helpful but not required - extra points if you are fluent in Japanese, German, or Italian

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $350,000.

*** provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are im *** tely entitled to flexible time off. See more detail about our Benefits here.

*** is a unique culture and environment. Learn more here.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military ser *** status or disability status.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Senior. Manager, Media Operations

Los Angeles, CA Details

Full Time

The Opportunity

With over 267 million paid memberships in over 190 countries, *** is the world's leading streaming entertainment service, and is powered by a work culture that focuses on high performance and continuous improvement. This is a great opportunity to shape the future of how we enable the best operational strategy and execution of marketing campaigns, and foster quality and scale, as we continue to grow our slate of global content.

The Role

We are seeking a seasoned *** leader with expertise in advertising, social *** , vendor management, and talent development. The successful candidate will bring strong leadership and communication skills, deep understanding of the evolving global *** industry, and a track record of leading high-performance teams.

This role oversees a team that innovates workflows, maintains quality standards, and builds valuable relationships to drive creative delivery initiatives in digital *** . Key partnerships include vendors, Marketing Production teams, Social Marketing, Marketing Technology, Information Security, Engineering, and Operations.

Responsibilities:

Lead a high-performing global team focused on distribution, paid *** launch, and security.
Develop talent, foster collaboration and ensure effective communication across regions.
Deliver value by defining clear strategies, roles, responsibilities, while being accountable for results.
Strategize and implement roadmaps aligned with broader business objectives and manage risk in operations.
Foster strong relationships with cross functional teams and leadership, aligning on operational targets, budgets, and roadmaps. Own global team budget and reporting.
Oversee vendor partnerships, billing models, and KPIs, guiding resource allocation at a global level.
Collaborate with Engineering to define problems and potential solutions.
Adopt a solution-first approach, guide the team and partners towards value-driven outcomes.
Model and ensure effective program management by defining goals, communicating milestones, identifying roadblocks, and optimizing processes.
Develop scalable measurement methodologies and operational frameworks.
Use data and user insights to make decisions for new and existing work streams.

Qualifications:

15+ years of experience in Marketing & Social *** , Ad Operations, Entertainment, Ad Tech, and/or *** Operations across multiple countries with 5+ years of people leadership experience and a proven ability to lead successful global teams.
Strengths building and motivating diverse teams, defining and implementing strategy, and leading long-term initiatives.
Deep understanding of the global *** landscape, platforms, trends, distribution platforms, DAMs, and security protocols.
Proven ability to deliver effective *** management solutions incorporating tooling, User Experience Testing (UAT), and vendor partnerships.
Strategic, analytical thinking with a solution-focused mindset.
Excellent written and verbal communication skills.
Ability to define success using both qualitative and quantitative methods.
Constant curiosity to learn new domains, evolve with industry innovations, and improve outcomes.
Data-driven approach to problem-solving and analysis.
Advocate, understand and model the company values

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $ 250K - $515K.

*** provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are im *** tely entitled to flexible time off. See more detail about our Benefits here.

*** is a unique culture and environment. Learn more here.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Associate, Gaming Finance And Strategy

Los Angeles, CA Details

Full Time

*** is one of the world's leading entertainment services with over 260 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

*** connects people all over the globe with movies, television, and now video games by pairing outstanding content with technological innovation. This is your chance to be at the forefront of our new Gaming offering.

Members have always been able to watch as much as they want, anytime, anywhere, and now they can also download and play mobile games anytime, anywhere with a collection of *** curated and produced games. At *** , we have a perpetual need to improve our product experience and the creative elements that support it; this role sits at the center of these efforts.

The Gaming Finance & Strategy (F&S) team develops strategic insights to advance the company's gaming initiative and is primarily responsible for programming strategy, performance/audience insights, competitive analyses, and metric development. Executives and senior management depend heavily on our team to accurately assess, contextualize, and forecast the business and lead the strategic analysis that is used to inform critical business decisions.

In this role, you will need to be a self-starter, an analytical thought partner with a keen eye for detail, and have proven skills and experiences as a cross-functional partner. You must thrive in a fast-paced environment, possess a high level of intellectual curiosity, and embrace ambiguity. You must be an expert communicator who is able to convey complex ideas using both qualitative and quantitative means to effectively work with a broad spectrum of stakeholders.

Please read our culture memo to learn more about the unique experience of working at *** .

The position is based in our Los Angeles office.

RESPONSIBILITIES

Preparing valuation analyses (model building, scenario testing) to support deal making decisions and negotiations.
Developing insightful presentations that summarize key data, identify underlying trends, and ultimately result in actionable strategic recommendations.
Conducting market research and competitive trends analyses and summarizing them for a senior executive-level audience.
Working cross-functionally with our Data Science and Consumer Insights teams to develop new metrics and track them through das *** arding and reporting.
Collaborating directly with top leaders in the Gaming organization: expertly delivering on their requests, translating their high-level thoughts into actionable strategies with measurable goals, and assisting in socializing these strategies and coordinating execution across a diverse set of stakeholders.
*** Gaming is fast-growing with a flat organizational structure, which means that employees are often asked to perform tasks with a range of difficulties. You must be motivated, disciplined, and able to work effectively autonomously.

QUALIFICATIONS

4+ years of work experience in a highly analytical role, ideally at a top-tier gaming or technology company, investment banking, or management consulting.
Experience working specifically in mobile gaming is strongly preferred.
Passion for gaming is a must.
Strong passion for *** IP and the entertainment industry at large.
Experience conducting quantitative analyses (including modeling) and qualitative analyses that can drive insights and results.
Excellent communication/presentation skills with a track record of presenting complex analyses to senior management clearly and concisely.
Strong initiative and ability to work independently; must thrive in a fast-paced, always-changing environment.
Highly intellectually curious, has the courage to challenge the status quo, and exhibits the highest personal and professional standards of integrity and ethics.
Bachelor's degree with an emphasis on coursework of a quantitative nature, preferably Business, Economics, or Statistics
Excellent proficiency with MS Excel / PowerPoint (and ideally their Google Suite counterparts)
Nice to have: Experience with Tableau, SQL, App Annie

At *** , we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.

The overall market range for roles in this area of *** is typically $$60,000 - $290,000

This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. *** is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Assignment Editor

San Antonio, TX Details

Full Time

Company Description

At *** Universal, we believe in the talent of our people. It's our passion and commitment to excellence that drives *** U's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely *** U. Here you can create the extraordinary. Join us!

*** 60 San Antonio / **** is *** 's south Texas television station serving Spanish-speaking viewers in the San Antonio market. Owned by *** Universal, *** 60 has been delivering local news, information and entertainment to viewers throughout South Texas for more than 25 years and reaches approximately 1.3 million viewers in thirty two counties. Viewers turn to *** 60 for local breaking news, weather forecasts and sports headlines across a variety of platforms, including online at *** SanAntonio.com and via its mobile and social *** channels. Today, *** 60 produces more than seven hours of local news and programming each week and demonstrates its commitment to the community by cultivating local partnerships and capturing the diversity of South Texas.

Job Description

Assemble daybook on Inception listing story ideas and daily newsworthy events
Monitor police and emergency scanners and electronic/printed sources for news and disseminate the information to appropriate newsroom personnel
Coordinate interviews and logistics for field crews
Facilitate the news-gathering process and ensure comprehensive coverage of all news stories across all platforms, including, but not limited to broadcast, digital, and web
Collaborate with producers, anchors, reporters, photographers, digital team, and other station personnel on a daily basis, to maximize resources and provide the best coverage during breaking news coverage and/or weather & emergency situations
Participate in editorial meetings; develop interesting story ideas using strong editorial judgment
Cultivate contacts important to news coverage in San Antonio & Nevada areas, including law enforcement
Establish working relationships with Public Information Officers for updates on significant events and incidents
Follow other local news channels to monitor their news coverage
Produce & Assist with undercover special projects during sweeps
Cooperate with and support news and online platforms as assigned
Publishing of online content when required
Plan news coverage as directed by news management
Perform other duties as needed and as directed by news management
Keep news managers and producers informed on the progress of new stories
Answer phones and take notes on viewer calls for possible story leads
Edit videos for broadcast & social ***
Create original articles, videos, and slideshows; gather original content from the local TV station's newsroom and curate a wide variety of stories from other sources, including blogs, newspapers, online publications, and magazines.
Oversee the content of home page, main pages, and subsections of the website.
Actively engage the community through content.

Qualifications

Qualifications/Requirements

Bachelor's degree in communications
Bilingual: Excellent Spanish and English; both written and verbal
Prior experience as an assignment editor, assignment manager, web editor, or other related experience
Solid news judgment, strong writing, and research skills
Experience using online and social *** resources as news researching tools (Accurint, LexisNexis, Facebook, Tweetdeck, social flow, and workpress, etc.)
Demonstrated ability to solve problems, prioritize decisions, act decisively, and successfully manage multiple assignments concurrently in a high-pressure, breaking newsenvironment
Basic understanding and demonstration of solid editorial judgment and journalistic ethics, including current knowledge of laws of libel, slander, and applicable FCC rules and regulations
Good collaborative and interpersonal skills to communicate at all levels
Curiosity for content with an initiative to suggest stories with relevance for all markets
Must be willing to work overtime and on weekends with short notice.
Detail-oriented.
Understanding of emerging news production techniques and technology
Works well in a fast-paced, team environment
Have an understanding of SEO practices.
Works as needed when determined by news management

Desired Characteristics

Experience in a Texas market and familiarity with Hispanic audience and communities is preferred
Working knowledge of digital *** technology, particularly content-management tools.
Video and photo editing skills preferred.
Have the desire to work in a creative, demanding, and competitive environment.

Additional Job Requirements

Applicants must submit a resume/CV through www. *** to be considered
Must be willing to work at the station in the San Antonio location.
Must have unrestricted work authorization to work in the United States.
Must be at least 18 years of age
Must accept Solutions as *** Universal s Alternative Dispute Resolution

Additional Information

*** Universal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. *** Universal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access *** as a result of your disability. You can request reasonable accommodations by emailing [Please reply using Staff Me Up] .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Vice President Of Product, Content, Data & User Services

Los Angeles, CA Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

Job Title
VP of Product, Content, Data & User Services

Job Description

About Your Role:

Dotdash *** seeks a *** President of Product who will help us build a world-class platform used by dozens of development teams driving innovation for more than 30 brands that reach over 200 million users each month. In this senior leadership position, you will drive the strategy for a wide array of Content, Data and User Services backend capabilities that power a significant portion of Dotdash *** 's businesses. You'll report directly to the SVP of Product, Core Platform.

In addition to being a natural leader, our ideal candidate has a rare blend of deep familiarity with the publishing landscape, a sophisticated understanding of *** -related technologies, and an innate curiosity that will inspire these teams and produce enduring value for the business. Experience with technologies including graph databases, workflow engines, ETL pipelines and IdP systems is strongly preferred.

As well, fluency in the rapidly expanding field of Generative AI technologies is desired, as this is an emerging area of strategic focus for the company. Familiarity with LLM offerings including ChatGPT, Gemini, Midjourney, and frameworks that support LLM-based application development such as TensorFlow, LangChain and Langfuse would elevate a great candidate to an excellent one. However, trend-chasers need not apply.

About Your Contributions:

Product Vision and Strategy: Articulate a product vision for the Services teams that ladders up into the overall core platform vision and keeps the teams' work aligned to company-wide business goals and priorities. Anticipate emergent business needs and evolve the product strategy to ensure Services teams are always focused on the most important work.
Planning and Alignment: Work with individual contributor PMs, technical leaders and stakeholders to build a cohesive and ambitious living roadmap for the capabilities of our core platform to best serve the current- and future- needs of the business and our users.
Driving Results at Scale : Ensure that initiatives either led or supported by Services teams are completed expeditiously and to a high quality standard. Ensure that platform initiatives innovate ahead of business needs wherever possible.
Technical Grasp : Understand Dotdash *** and vendor APIs, their usage, and their impact on the platform ecosystem. Anticipate the impact of emerging technologies and their potential applicability to the platform.
Developing People : Support, empower and grow a talented team of product managers who own a diverse landscape of APIs and backend systems. Respectfully challenge them to become the best versions of their professional selves in ways appropriate to their current career arcs.
Product Development : Work cross-functionally with agile teams to develop, launch, optimize, and maintain/retire features in a fast-paced environment; make the call on desired product functionality and make real-time decisions to ensure that we are on track to meet business goals.

About You:

"Platform thinking" is part of your DNA. You naturally build for scale and reuse, always thinking ahead to the longer-term.
You possess an innate desire to collect, synthesize, and analyze data to inform your decision-making.
You are familiar with the varied ways audiences discover, engage with and consume digital content and data, and apply that knowledge to inform the development of new platform capabilities.
10-15 years of hands-on product management-day-to-day product ownership and ideation. Previous experience working with APIs and data stores preferred.
3-5 years as a manager, preferably of other product managers.
You're excellent at communicating and collaborating with a wide range of teams and stakeholders to build great products.
You're able to juggle the needs of multiple stakeholder groups and develop strategic plans for each.
You have a passion for figuring out- and resolving- user problems and pain points.
You're capable of developing a big-picture product strategy for meeting business needs, selling it, and then working out the details to get the plan over the finish line.
You're fluent in Agile principles and methodology.
3-5 years of programming experience is strongly preferred.

It is the policy of Dotdash *** to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing ddm.[Please reply using Staff Me Up] .

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***

Pay Range
Salary: $175,000 - $210,000

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash *** 's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash *** provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash *** and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

#NMG#

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Threat Hunter Cybersecurity

New York, NY Details

Full Time

*** Technology, Inc, Information Security Office seeks a Threat Hunter for their Enterprise Vulnerability and Threat Management Team. The Threat Hunter is responsible for strengthening *** 's cyber security posture through research, threat simulations, threat hunting, and offensive security engagements. The scope of the position's responsibilities includes analyzing and correlating large data sets to uncover novel threats and attack techniques that may be present within multiple environments. This role will help reduce the attack surface at *** through identifying, prioritizing, and partnering with various departments for timely vulnerability re *** tion.

*** is a leading global, diversified *** , information, and services company with over 360 businesses. Its major interests include ownership in cable television networks; global financial services leader Fitch Group; *** Health; *** Transportation; 33 television stations; 24 daily and 42 weekly newspapers; more than 300 magazines around the world; digital services businesses; and investments in emerging digital entertainment companies.

Team: The Cybersecurity foundation is multi-faceted and focuses on driving value. Our mission is to establish an integrated program that ensures the overall effectiveness of capabilities that impact information security across business units globally.

Job Description/Key Responsibilities:

Utilize Threat Intelligence and Threat Models to create threat hypotheses
Plan and scope Threat Hunt Missions to verify threat hypotheses
Proactively and iteratively search through systems and networks to detect advanced threats
Prepare and report risk analysis and threat findings to appropriate stakeholders
Recommend and assist with development of new security content as the result of hunt missions to include signatures, alerts, workflows, and automation.
Ability to analyze the environment from a threat actor's perspective, including the skill to conduct prioritized identification of vulnerable assets, and then devise techniques to detect potential attack activity.
Identifies security risks, threats, misconfigurations and vulnerabilities of existing networks, systems, applications and develops solutions to re *** te identified threats.
Analyzes identified malicious network and system log activity to determine weaknesses exploited, exploitation methods, effects on system and information
Tracking and documenting hunting activities and providing updates to leadership through executive summaries and in-depth technical reports
High performance skillset which not only understands the threat spaces as it relates to risks, but also able to meet the technical challenge of communicating this out to our teams
5+ years of d irect experience performing threat hunting in an active corporate environment.
Experience consuming and analyzing Cyber Threat Intelligence for actionable takeaways
Experience explaining threat hunt objectives in plain English and able to communicate associated risk.
Reporting gaps in a meaningful way that addresses a business risk as well as providing technical solutions to the operations teams in re *** tion is key
Relevant experience required.
Other duties as assigned

Skills or experience required:

This is not a beginner level position and requires comfort and experience with manual security work, low level functionality, web application functionality, IT security, and vulnerability and threat management .
Minimum 5 years of experience in the practice of threat hunting

Technical Skills

Demonstrated experience planning and executing threat hunt missions
Comfort operating in terminal environments
Ability to analyze an architectural document and strategically probe accordingly
Working knowledge of common (HTTP, DNS, SMB, etc.) networking protocols
Familiar with operation of both Windows and Linux based systems
Proficient with cross platform scripting languages such as Python or Golang, also PowerShell
Experience working with various technologies and platforms such as AWS, Azure, O365, GCP, containers, etc.
Understanding of current cyber threat landscape, the different tactics commonly used by adversaries and how one would investigate, contain, and recover against their attacks

Desired Skills

Strong work ethic with attention to detail
Demonstrated analytical abilities
Attention to detail, verbal and written communication, initiative, and motivation to learn
Strong written/oral communication skills required along with desire and ability to communicate with business leaders through all levels of the organization
Self-motivated with excellent planning and organizational skills; and the ability to prioritize tasks to meet deadlines and effectively manage changing priorities
Refined interpersonal skills with the ability to liaise confidently and professionally with a diverse range of people
Professional customer orientation with a strong commitment to providing a high standard of customer satisfaction
Ability to deliver client-ready documentation and participate in relevant client meetings
Working understanding of project management principles, processes, and documentation
Able to work across teams effectively and efficiently

Preferred Education and Experience

Relevant industry standard certification(s) preferred: OSCP, other possibilities: CRISC, CISM, CISA, CISSP, SSCP, CASP
Bachelor's degree in information technology, Computer Science, Quality Assurance or equivalent

In accordance with applicable law, *** is required to include a reasonable estimate of the compensation for this role if hired in New York State. The reasonable estimate, if hired in New York State, is $137,000-$165,000. Please note this information is specific to those hired in New York State. If this role is open to candidates outside of New York State, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. *** provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, and more.

In accordance with applicable law, *** is required to include a reasonable estimate of the compensation for this role if hired in New York City. The reasonable estimate, if hired in New York City, is $137,000-$165,000. Please note this information is specific to those hired in New York City. If this role is open to candidates outside of New York City, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. *** provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, and more.

About Us

*** is a leading global, diversified *** , information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as *** , HISTORY, Lifetime and *** ; global financial services leader Fitch Group; *** Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-ser *** solutions for managing maintenance of jets and helicopters; 33 television stations such as ****-TV in Boston and ****-TV in Sacramento, California, which reach a combined 19% of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men's Health and Car and Driver, and digital services businesses such as iCrossing and ****A; and investments in emerging digital entertainment companies such as Complex Networks. To learn more about *** , visit *** .com.

*** is an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of race, color, national origin, religion, creed, sex or gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, military or veteran status, or any other characteristic protected by federal, state, or local law.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Sales Manager

Needham, MA Details

Full Time

****, the *** owned *** affiliate in Boston, MA is looking for a Digital *** Sales Manager to provide energized leadership for our digital sales programs. The ideal candidate will have experience with new *** and enjoy staying up to date with its evolution, understands digital marketing strategy and excels in a customer-focused team environment. Join us at one of America's best *** companies. Boston is a top 10 *** market and one of the country's most historic cities to live, with unparalleled Healthcare, Education and Biotech. You will report to the General Sales Manager.

Responsibilities

Prepare and implement individual advertiser account strategy including revenue goals
Meet with the local sales team, including group and individual meetings, to ensure their professional development and success with shared goals
In partnership with the Local Sales Manager, lead weekly sales meetings; prepare and lead quarterly/annual sales planning meetings
Evaluate seller performance and provide feedback
Be a primary negotiator for the station on all digital business; review important sales proposals in advance to ensure client goals are achieved in a manner consistent with station sales guidelines
Respond to Request For Proposals (RFPs); meet client deadlines
Meet with clients to develop/strengthen business relationships; improve client retention
Develop/strengthen business relationships with important station vendors
Support local sellers in sales presentations to multiple points of contact with client/agency personnel
Develop and produce non-traditional revenue and new sales programs
Manage multiple expense budgets related to digital projects
Work in partnership with the Local Sales Manager and National Sales Manager to achieve shared and strategic goals
Provide training to Local and National sellers
Ensure that all necessary sales presentations are comprehensive and available in advance of the selling window
Maintain current and accurate revenue forecasts by account
Review new insertion orders

Requirements

Have a complete understanding of current digital marketing strategies including synergist values with other *** .
Understanding of pricing and inventory management principles
Dissect an advertising Request For Proposal (RFP); identify important revenue opportunities, and prepare comprehensive and a winning response
Prospect, meet with, and close business with new station clients
Have the skills to manage others
Proficiency with Wide Orbit, Kantar, and One Domain/WO *** Office
Valid driver's license and reliable automobile
Related military experience will be considered

Diversity Statement

At *** Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

*** 's benefit programs are modern, flexible and designed to focus on you. As a *** employee, you and your spouse or partner or dependents would have access to the following benefits.

Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs

About Us

*** Television (HTV) owns and/or operates 35 television and two radio stations serving 27 *** markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Production Assistant

Winston Salem, NC Details

Full Time

**** TV, the *** affiliate in Winston-Salem, NC, is looking for an energetic team player who understands the flexible schedule that the broadcast industry requires to join our production crew. This person will be responsible for operating cameras, teleprompter; training for audio, graphics and video equipment for basic Ignite/Switcher operation as related to live broadcasts and post-production. Must have good technical skills, and good communication skills. Responsibilities include floor directing, camera/studio operator, digital editing, assisting the news department, and other duties as assigned. You will report to the Production Manager,

Responsibilities

Construction, maintenance, installation and operation of props, cameras, prompter, sets and other production equipment.
Lighting and script preparation for newscasts.
Edit syndicated promos for air.
Video cueing during newscasts.
Maintain professional appearance of studio/sets.
Work also includes editing (non-linear) for news and website content.
Assist the directors as needed. Training for limited Ignite/ Switcher operations.
Training for Basic Master Control Operation
In-person attendance is required

Requirements

Working knowledge of television newscast equipment and software required
Videography experience helpful
Non-linear editing experience a plus
*** Television is a proud supporter of military veterans. Related military training and experience will be considered
Must have a good attitude, be willing to learn, and be a team player
Must be able to problem solve quickly and work well under pressure and tight deadlines
Attention to detail a must
Ability to edit is essential

Diversity Statement

At *** Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

About Us

*** Television (HTV) owns and/or operates 35 television and two radio stations serving 27 *** markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Operations Technician

Fort Myers, FL Details

Full Time

Operations Technician

****, the *** affiliate in Fort Myers, FL, has an opening for a Part Time Operations Technician. We are looking for a team player who understands the flexible schedule that the broadcast industry requires to join our production crew. You will be responsible for operating cameras, teleprompter, audio-board, graphics and video equipment related to live broadcasts and post-production. You will work with our production team to guarantee a successful broadcast is produced. You will report to the Newscast Technician Manager.

Responsibilities

Operate cameras and studio floor directing
Move and handle props and sets during productions
Construction, maintenance, installation and operation of props, cameras, prompters, sets and other production equipment
Lighting and script preparation for newscasts
Maintain appearance of *** including cleaning of set and floors
Understand and maintain lighting grid and control board
Climb ladders to change light bulbs and adjust fixtures on the grid
Assist the directors

Requirements

Working knowledge of television newscast equipment and software
Videography experience helpful
Can deal with the stresses and pressures of time-sensitive newscast production
Related military experience will be considered
In-person attendance is required

Diversity Statement

At *** Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

About Us

*** Television (HTV) owns and/or operates 35 television and two radio stations serving 27 *** markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Intern

Singapore, Singapore Details

Full Time

Job Summary:

We are looking for a Manager, Business Development, International to join the Hong Kong *** land (HKDL) team.

This role is responsible for formulating and driving the execution of sales strategy, and account optimization for indirect sales channels for leisure business, MICE & youth segments for the responsible markets. Reporting directly to Senior International Business Development Director, this role is vital to the sustainable business growth from key international source markets including Singapore, Malaysia, Thailand, Philippines, Indonesia, India, as well as other potential South & South East Markets. Elevate the profile of HKDL as the premier leisure & MICE event destination in Asia, through increased conversion of high-yield events

This role and team primarily manage a portfolio of contracted partners in the region, facilitated by the role's deep understanding of the travel trade industry from a sales and distribution standpoint. These contracted partners include major travel agencies, transport providers (such as airlines), local in-market distributors (such as land operators), tourism board and associations. This role and team have to drive all business development efforts to facilitate sales conversions and gain marketing exposure from all these partners, and bring in guests from the responsible source markets into HKDL. Moreover, these contracted partners all have different business models and focuses, and therefore this role and team, through working closely with Senior International Business Development Director, have to constantly adapt to evolving business environment in different markets by formulating appropriate strategies and tactics to mobilize these partners, in order to meet revenue goals. Apart from managing core product availability and itinerary inclusion issues with these partners, this role and team also have to be the primary owner of all clients- and markets-related activities, such as channel marketing promotions (e.g. point-of-sales materials, co-op advertising, B2C sales events), product education efforts for all levels within these partners, regular collection and evaluation of market intelligence, etc. With limited resources, this role and team have to constantly optimize resource allocation, and review the distribution effectiveness of each account. This role team have to make recommendations to terminate non-productive accounts and establish new partnerships with emerging players.

In addition, this role and team have to develop 3rd party sales and marketing initiatives, and secure support from airlines, banks and credit card companies, and to leverage on TWDC promotions to enhance HKDL's in-market presence as well as generate sales opportunities. Expectations include strong account management responsibilities, for both in-country WS partners, as well as HK-based WS land operators, to drive 'push & pull' strategy to push for HKDL itinerary inclusion in the marketplace.

While working with his/her team members, the GSA offices, and APAC offices, this role has to demonstrate a high degree of versatility because of their diverse cultural background and to be able to effectively manage team changes accordingly. In addition to cast members based in Hong Kong, this role has to lead indirect team members under General Sales Agent's arrangement with 3rd party ser *** providers in countries/regions that HKDL/TWDC do not have a business licenses or proper office setup. Frequent guidance and mentorship of team members is expected, in tracking progress updates and project deliverables.

Regular overseas business travelling is expected for this role.

Areas of responsibilities:

Achieve admission and room-night targets by formulating sales and promotion plans featuring HKDL products and events to the travel trade in the assigned sales regions (currently identified as South & South East Markets). Deepen penetration and market presence in different trade channels; formulate sales and promotion initiatives with trade which contribute to the bottom-line and review timely on the distribution efficiency of existing account portfolio. Develop plans and identify non-travel trade 3rd party partners (such as banks, credit card companies) to leverage on their consumer platforms for joint promotion.
Drive and manage GSAs and APAC offices in responsible sales regions, to deepen HKDL's penetration into respective markets through developing strong working relationships with HKDL trade partners including all key external parties such as local tourism bureaus, HKTB, airlines, other transportation providers, etc. Drive and manage local trade program executions and assess program effectiveness via pre-set metrics (quantified in attendance, room-night, and promotion exposure).
Develop, plan, and drive tactical promotions execution, travel fair tactics or advertising campaigns with key partners, in order to maximize revenue and exposure from the responsible sales regions. Identify the appropriate segment and timing for promotion to maximize effectiveness in reaching sales targets.
Regularly represent HKDL at trade related events, with frequent presentations and briefings to the trade industry
Critically assess and allocate resources (i.e. co-op marketing budget) for each individual account under own trade portfolio with an objective to assure cost effectiveness to yield the best return (quantified in attendance, room-nights, and promotion exposure) from responsible sales regions.
Develop programs to conduct regular trade education with the assistance of direct or indirect reports. Prepare written reports, updated account information, trade and competitors' intelligence to Director Travel Trade Sales.
Coach and develop direct and indirect reports' capability in planning and execution of trade projects. Establish measurable frameworks to monitor team's performance.

Requirements:

10 to 12 years of relevant experience in Sales, Business Development in the travel and tourism sector
Bachelor's degree in Business administration or the relevant
Proficient in English
Solid experience of travel trade operation, plus strong business acumen to identify potential area for business growth and hence prioritization on his/her job focuses
Strong trade network in the responsible sales regions to add value to both the team and company
Sound account management skills and also be able to exhibit a highly innovative business development mindset, to fuel continuous drive in securing new sales opportunities
High degree of sales savvy and strong negotiation skills, in order to facilitate and deliver complex business deals that maximize HKDL's marketing exposure and commercial value gains
Outstanding negotiation skills to manage a portfolio of trade accounts across multiple sales regions.
Highly results-oriented

*** is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Hong Kong *** land Resort:

Hong Kong *** land Resort brings unforgettable, culturally distinctive *** experiences for guests of all ages and nationalities. Hong Kong is home to the fifth *** Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong *** land Resort.

Hong Kong *** land consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong *** land Hotel, *** Explorers Lodge and *** 's Hollywood Hotel.

To date, Hong Kong *** land Resort has welcomed millions of Guests. Since 2006, Hong Kong *** land has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About *** :

*** , together with its subsidiaries and affiliates, is a leading diversified international family entertainment and *** enterprise with the following business segments: *** Entertainment, *** , *** Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, *** proudly continues its legacy of creating world-class stories and experiences for every member of the family. *** 's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with *** (Southeast Asia) , which is part of a business we call Hong Kong *** land Resort .

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Bloomberg Product Oversight - Workflow Specialist - Hong Kong

Hong Kong, Hong Kong Details

Full Time

Job Requirements: Must be local to location (or willing to work as a local).

*** delivers critical information in a world where information matters. We give i *** uential decision makers in business, finance, and government an edge by connecting them to a dynamic network of news, people, and ideas. To do that, we need a constant flow of ideas, energy, innovation-which is where you come in. At *** , you will have the opportunity to go above and beyond and to take risks. Be a part of an organisation that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, and news & *** services nurtures innovation and empowers clients-and offers nearly limitless opportunities for career growth.

An exciting and new opportunity has opened up to join our APAC *** Product Oversight (BPO) team. Our team dives deep into the very roots of our clients' workflow to gain a comprehensive understanding of their business. We align our clients' workflow and data consumption with the appropriate contractual framework and *** offering, protecting both our clients and our organisation. Using both a consultative and analytical approach, we examine client data workflows, content licensing frameworks, and strategic initiatives working closely across all internal lines of business. With such close proximity to our clients, we're at the forefront of being able to understand business and product gaps, providing these insights to our management to *** ter improve our offerings.

Does this sound like you? Let us tell you more.

What's the role?

You will be proactively analyzing existing client profiles, in particular Desktop API usage, to understand our clients' workflow and ensure suitable use of our product offerings, while also mitigating business risks. Using a highly consultative approach, you'll engage in a transparent manner with a wide variety of individuals, including but not limited to end-users, senior market data managers, C-level executives, as well as internal partners.

We'll trust you to:

Speak with existing clients on a daily basis to understand their workflows and how they consume our data and/or content, to ensure suitable use of our product offerings
Identify gaps in our product offering and provide feedback to management or product managers to further enhance our product suite
Use your foundational understanding of financial markets and key market players, to effectively consult and partner with our clients
Use your client knowledge to develop and execute on projects, including working with peers and product owners globally

You'll need to have:

Minimum 1.5 years of experience working in a Financial Services or Financial Technology company
Fluency in Mandarin or Korean (Reading/Writing/Speaking) to provide localized support to clients, in addition to English
Demonstrated experience in a role that has interacted with external customers on a daily basis, such as a customer support or sales role
Demonstrable understanding of our clients' workflows including the ability to evaluate and understand complex workflow solutions
Experience achieving a desired outcome through partnering with stakeholders and i *** uencing appropriately
A flexible and adaptable approach and a willingness to partner with others to get stuff done
The ambition to take ownership and responsibility of issues and handle them effectively through to resolution
An interest developing knowledge and key skills in both the audit and compliance space
Demonstrated continuous progression within an organisation

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: ***

Why *** ?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Hong Kong | www. *** .com/hongkong

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

Enterprise Technology Services - Application Support Specialist (buyside/Sellside) - Tokyo

Tokyo, Japan Details

Full Time

*** delivers critical information in a world where information matters. We give i *** uential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation-which is where you come in. At *** , you will have the opportunity to go above and beyond and to take risks.

In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to *** . Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing to outsource their connectivity and integration to *** . We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell side firms and pride ourselves in our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows.

What's the role?

As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their *** solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You'll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.

As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications *** ween *** and external systems including S****, FIX, XML, MQ, and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.

We'll trust you to:

Analyze and troubleshoot issues for our global client's production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions
Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
Partner with Account Management in our Buy Side and Sell Side OMS businesses to provide proactive engagements with our client base
Ensure a smooth life-cycle experience, when clients move from project implementation to production support

Who You Are:

You come to work with a purpose, passionate about offering excellent ser *** and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn, and deliver the best ser *** possible.

You'll need to have:

3+ years working experience in a technical support role within the financial ser *** industry, with good understandings of incidents management and change management processes
A computer science, computer engineering or equivalent background with recent experience working in the financial markets
Japanese and English fluency to support and handle complex technical conversations with clients
Proven knowledge of the Capital Markets industry technology and buy/sell-side workflows
Experience in Unix and Linux operating systems and commands
Strong written and oral communication skills to work with various stakeholders at all levels
Demonstrated ability in multi-tasking, time management and prioritizing in a fast-paced environment

We'd love to see:

Hands-on experience troubleshooting networks/connectivity/messaging, with experience in one or more of the following: FIX, MQ, TCPIP, API
Exposure to scripting languages e.g. Python
Experience with IT Ser *** Management or client relationship management
Exposure to public cloud technology e.g. AWS, Azure

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
***

Why *** ?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Tokyo | www. *** .com/tokyo

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up] (Americas), [Please reply using Staff Me Up] (Europe, the Middle East and Africa), or [Please reply using Staff Me Up] (Asia-Pacific), based on the region you are submitting an application for.

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

3/1

2025 Customer Support Representative - Bilingual Japanese/English Speaker

Tokyo, Japan Details

Full Time

The Company:

*** ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides i *** uential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at *** , you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer ser *** in a fast-paced environment. Exciting. Surprising. Purposeful. Life at *** is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative - and in providing a work environment that encourages our employees to be their best.

What's The Role:

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the *** Customer Support team, which is a key part of our Technology Services & Solutions business.

As a *** Customer Support professional, you have two critical focus areas: to provide superb customer ser *** to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.

You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via *** Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the *** software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients' technological needs. We tackle our clients' software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients' accounts and data.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various *** products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.

Who you are:

You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer ser *** driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best ser *** possible.

What's in it for you:

We provide all new hires an 8-week long training program, which covers aspects such as an introduction to *** products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our *** Technology Client Services specialists have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Global Data, Compliance, Finance, Engineering as well as Advanced IT roles and Client Financial Services.

You'll need to have:

Bachelor's degree or equivalent experience
Fluency in Japanese or English (written and verbal)
Ability to provide outstanding customer ser *** to clients through live, interactive *** (e.g. phone, messaging, etc.)
A demonstrated interest in Finance and / or Technology
Desire to develop skills and experience in customer ser *** in a fast-moving FinTech environment
Willingness to learn new technologies and ability to retain information
Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
An interest in progressing a career within ***

We'd love to see:

Work experience in a client/customer facing role
Curiosity to identify, research, and resolve customer technology, software and hardware issues
Awareness of data management, privacy and information security
Aptitude to work within highly connected and software-based systems

You'll need to be able to:

Start full time work in 2025
Occasionally work weekends or on a bank holiday (weekday off in lieu)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: ***

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

*** is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

*** is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [Please reply using Staff Me Up]."

This is not an exclusive Staff Me Up job. This partner requires you to apply on its own site.

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